Understanding and Using Health Experiences PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Understanding and Using Health Experiences PDF full book. Access full book title Understanding and Using Health Experiences by Sue Ziebland. Download full books in PDF and EPUB format.
Author: Sue Ziebland
Publisher: Oxford University Press
ISBN: 0199665370
Category : Medical
Languages : en
Pages : 180
Get Book
Book Description
Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people's experience of health and healthcare can be recorded, analysed and therefore improved.
Author: Sue Ziebland
Publisher: Oxford University Press
ISBN: 0199665370
Category : Medical
Languages : en
Pages : 180
Get Book
Book Description
Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people's experience of health and healthcare can be recorded, analysed and therefore improved.
Author: Sue Ziebland
Publisher: OUP Oxford
ISBN: 0191643246
Category : Medical
Languages : en
Pages : 184
Get Book
Book Description
Improving patient experience is a global priority for health policy-makers and care providers. The need to look at healthcare delivery through the eyes of patients is widely accepted, but how should it be done? What use can be made of this information, and what evidence is there that such exercises lead to better care? Understanding and Using Health Experiences: Improving patient care examines a broad range of different sources and techniques for gathering and analyzing health experiences. Providing an accessible and pragmatic overview of the diversity and richness of research in the field this book explores the strengths and limitations of different approaches, and assesses what each method can contribute to improving people's experience of illness, and the way that health services are delivered. The book looks at topics such as using focus groups to understand experiences of health and illness, patient surveys, and the internet as a source of information on people's experience. Using clear and engaging examples throughout, the book is accessibly written by experts in social science, health services, and health policy, and will be valuable to postgraduate students, healthcare practitioners, and individuals working in health and social policy, public sector management, and research.
Author: Michel Wensing
Publisher: John Wiley & Sons
ISBN: 1119488613
Category : Medical
Languages : en
Pages : 456
Get Book
Book Description
Strategies for successfully updating and improving health care organizations of all kinds Health care is always evolving and improving. However, the rapid speed of medical advancement can make the adoption of new technologies and practices a challenging process – particularly in large organizations and complex networks. Any projected impact upon quality and outcomes of care must be carefully evaluated so that changes may be implemented in the most efficacious and efficient manner possible. Improving Patient Care equips professionals and policymakers with the knowledge required to successfully optimize health care practice. By integrating scientific evidence and practical experience, the text presents a cohesive and proven model for practice change and innovation, complete with analysis of innovation, target group and setting; selection and application of strategies; and evaluation of process, outcomes and costs. This new third edition also includes: Newly written chapters on clinical performance feedback, patient engagement, patient safety, evaluation designs, and methods for process evaluation Increased emphasis on the role of contextual influences in implementation and improvement New research examples from across the world and updated scientific literature throughout Designed to help promote safer and more efficient, patient-centered care and better outcomes, Improving Patient Care is an essential resource for healthcare providers, quality assessors, and students of health services research, health management, and health policy.
Author: Richard Grol
Publisher: John Wiley & Sons
ISBN: 111852599X
Category : Medical
Languages : en
Pages : 525
Get Book
Book Description
As innovations are constantly being developed within health care, it can be difficult both to select appropriate new practices and technologies and to successfully adopt them within complex organizations. It is necessary to understand the consequences of introducing change, how to best implement new procedures and techniques, how to evaluate success and to improve the quality of patient care. This comprehensive guide allows you to do just that. Improving Patient Care, 2nd edition provides a structure for professionals and change agents to implement better practices in health care. It helps health professionals, managers, policy makers and researchers to assess new techniques and select and implement change in their organizations. This new edition includes recent evidence and further coverage on patient safety and patient centred strategies for change. Written by an international expert author team, Improving Patient Care is an established standard text for postgraduate students of health policy, health services and health management. The strong author team are global professors involved in managing research and development in the field of quality improvement, evidence-based practice and guidelines, quality assessment and indicators to improve patient outcomes through receiving appropriate healthcare.
Author: Carmen Tsang
Publisher: McGraw-Hill Education (UK)
ISBN: 0335261450
Category : Medical
Languages : en
Pages : 234
Get Book
Book Description
Evaluation of health care is necessary if we are to understand the organisation of health services and to determine how health care interventions should be delivered. The second edition of this fully revised public health text introduces the various types of health care evaluations, and explores the ways in which scientifically robust studies can be used to assess health care interventions, with a focus on measuring their impact on patient outcomes. Throughout this book, the concepts and methods of evaluating health care interventions are considered in terms of four key dimensions: effectiveness, efficiency, humanity and equity. In order to fully equip the public health practitioner or student, this book: • Considers a broad range of evaluation methods including cross-sectional studies, quasi-experimental designs and qualitative methods • Gives an updated account of current theory, research and practice in the field • Features activities to help readers apply its content to their own practice Health Care Evaluation, 2nd edition is an essential textbook that outlines evaluation methods in an accessible way for public health students, public health practitioners and policy makers. Understanding Public Health is an innovative series published by Open University Press in collaboration with the London School of Hygiene & Tropical Medicine, where it is used as a key learning resource for postgraduate programmes. It provides self-directed learning covering the major issues in public health affecting low, middle and high income countries. "In ageing societies and developing country populations at risk of long term conditions, the impact of new health care interventions on health and wellbeing require robust evaluation. Tsang, Cromwell and colleagues set out a comprehensive framework for a breadth of simple evaluations, carefully laid out with thoughtful vignettes for readers to address and informative reference material. A book for experienced and fledgling evaluators to access, maximising the chances of decisions around innovations being based on sound science." Professor Charles Wolfe, Professor of Public Health, Guy’s & St Thomas’ NHS Foundation Trust, UK "Evaluation is an essential tool to support health services respond to ever more complex demands from an ageing population. This volume is strongly recommended as it provides outstanding guidance combining authority with clarity and ease of use." Ray Fitzpatrick, Professor of Public Health and Primary Care, University of Oxford, UK
Author: Irwin Press
Publisher:
ISBN:
Category : Medical care
Languages : en
Pages : 286
Get Book
Book Description
The book explores the patient's perception of care to identify the drivers and implications of patient satisfaction. ... . The second edition offers significant new material, including : Enhanced material on staff buy-in to patient satisfaction initiatives - A new chapter that provides fifty simple and innovative improvement ideas - Additional material on staff and physician satisfaction - A new chapter on managing diverse patients and staff - New insight on compliant management and scripting. [Ed.]
Author: Richard Grol
Publisher: Butterworth-Heinemann
ISBN: 9780750688192
Category : Changement organisationnel
Languages : en
Pages : 0
Get Book
Book Description
In the field of health care, a very large number of valuable insights, procedures and technologies become available each year. These come from well planned scientific research or careful experiments and evaluation in everyday practice. As many of these innovations are not adopted into daily practice, at the expense of improved patient care, it is crucial to understand how sucessful implementation can be achieved. This book examinines the process of introducing change and innovation into practice. With chapters on identifying problems in the implementation, selecting strategies, effective implementation of policies, and evaluation of the success of the changes, this book provides a comprehensive overview of all of the elements involved in the successful implementation of change. Aids the implementation of various changes including: the adoption of clinical guidelines; new procedures, technologies, care programmes and preventative programmes; care protocols, care pathways or processes that may lead to an improvement in patient care ['best practices']; removal of undesirable routines and variations in the care provided. All recommendations are based upon scientific evidence, careful evaluation or on good experience in practice - thus, on innovations that are firmly established as being able to contribute to better care for patients. Evidenced-based approach meets the need to learn from available evidence. Practical examples support readers who learn through experiences. Gives particular emphasis to implementation of clinical guidelines, one of the most important aids to achieving optimal care for patients. Demonstrates how any future implementation of clinical guidelines is an important part of their generation. Explains the importance of target group involvement in initial planning and delivery. Outlines helpful and unhelpful factors in the success of implementation of change and describes cost-effective strategies for overcoming them. Describes the role of firm organisation in planning and systems for evaluation. Takes the perspective of the implementer although includes discussion of the impact of change through the eyes of the target group. Translates principles and models to practice by providing action plans. Generalizable approach widens the book to all sectors of healthcare management.
Author: Mohammadreza Hojat
Publisher: Springer
ISBN: 3319276255
Category : Psychology
Languages : en
Pages : 450
Get Book
Book Description
In this thorough revision, updating, and expansion of his great 2007 book, Empathy in Patient Care, Professor Hojat offers all of us in healthcare education an uplifting magnum opus that is sure to greatly enhance how we conceptualize, measure, and teach the central professional virtue of empathy. Hojat’s new Empathy in Health Professions Education and Patient Care provides students and professionals across healthcare with the most scientifically rigorous, conceptually vivid, and comprehensive statement ever produced proving once and for all what we all know intuitively – empathy is healing both for those who receive it and for those who give it. This book is filled with great science, great philosophizing, and great ‘how to’ approaches to education. Every student and practitioner in healthcare today should read this and keep it by the bedside in a permanent place of honor. Stephen G Post, Ph.D., Professor of Preventive Medicine, and Founding Director of the Center for Medical Humanities, Compassionate Care, and Bioethics, School of Medicine, Stony Brook University Dr. Hojat has provided, in this new edition, a definitive resource for the evolving area of empathy research and education. For those engaged in medical student or resident education and especially for those dedicated to efforts to improve the patient experience, this book is a treasure trove of primary work in the field of empathy. Leonard H. Calabrese, D.O., Professor of Medicine, Cleveland Clinic Lerner College of Medicine of Case Western Reserve University The latest edition of Empathy in Health Professions Education and Patient Care grounds the clinical art of empathic caring in the newly recognized contributions of brain imagery and social cognitive neuroscience. Furthermore, it updates the accumulating empirical evidence for the clinical effects of empathy that has been facilitated by the widespread use of the Jefferson Scale of Empathy, a generative contribution to clinical research by this book’s author. In addition, the book is so coherently structured that each chapter contributes to an overall understanding of empathy, while also covering its subject so well that it could stand alone. This makes Empathy in Health Professions Education and Patient Care an excellent choice for clinicians, students, educators and researchers. Herbert Adler, M.D., Ph.D. Clinical Professor of Psychiatry and Human Behavior,Sidney Kimmel Medical College at Thomas Jefferson University It is my firm belief that empathy as defined and assessed by Dr. Hojat in his seminal book has far reaching implications for other areas of human interaction including business, management, government, economics, and international relations. Amir H. Mehryar, Ph.D., Emeritus Professor of Behavioral Sciences and Population Studies, Institute for Research and Training in Management and Planning, Tehran, Iran
Author: Secretary of State for Health
Publisher: The Stationery Office
ISBN: 9780101743228
Category : Business & Economics
Languages : en
Pages : 92
Get Book
Book Description
This review incorporates the views and visions of 2,000 clinicians and other health and social care professionals from every NHS region in England, and has been developed in discussion with patients, carers and the general public. The changes proposed are locally-led, patient-centred and clinically driven. Chapter 2 identifies the challenges facing the NHS in the 21st century: ever higher expectations; demand driven by demographics as people live longer; health in an age of information and connectivity; the changing nature of disease; advances in treatment; a changing health workplace. Chapter 3 outlines the proposals to deliver high quality care for patients and the public, with an emphasis on helping people to stay healthy, empowering patients, providing the most effective treatments, and keeping patients as safe as possible in healthcare environments. The importance of quality in all aspects of the NHS is reinforced in chapter 4, and must be understood from the perspective of the patient's safety, experience in care received and the effectiveness of that care. Best practice will be widely promoted, with a central role for the National Institute for Health and Clinical Excellence (NICE) in expanding national standards. This will bring clarity to the high standards expected and quality performance will be measured and published. The review outlines the need to put frontline staff in control of this drive for quality (chapter 5), with greater freedom to use their expertise and skill and decision-making to find innovative ways to improve care for patients. Clinical and managerial leadership skills at the local level need further development, and all levels of staff will receive support through education and training (chapter 6). The review recommends the introduction of an NHS Constitution (chapter 7). The final chapter sets out the means of implementation.
Author: Institute of Medicine
Publisher: National Academies Press
ISBN: 030909643X
Category : Medical
Languages : en
Pages : 277
Get Book
Book Description
In a joint effort between the National Academy of Engineering and the Institute of Medicine, this books attempts to bridge the knowledge/awareness divide separating health care professionals from their potential partners in systems engineering and related disciplines. The goal of this partnership is to transform the U.S. health care sector from an underperforming conglomerate of independent entities (individual practitioners, small group practices, clinics, hospitals, pharmacies, community health centers et. al.) into a high performance "system" in which every participating unit recognizes its dependence and influence on every other unit. By providing both a framework and action plan for a systems approach to health care delivery based on a partnership between engineers and health care professionals, Building a Better Delivery System describes opportunities and challenges to harness the power of systems-engineering tools, information technologies and complementary knowledge in social sciences, cognitive sciences and business/management to advance the U.S. health care system.
