THE ART OF CONSTRUCTIVE CONFRONTATION PDF Download
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Author: John Hoover & Roger P. Disilvestro
Publisher: John Wiley & Sons
ISBN: 9788126506538
Category :
Languages : en
Pages : 296
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Book Description
Market_Desc: · Managers· Employees About The Book: Constructive confrontation is a structured, systematic approach that decreases conflict and increases accountability by connecting the dots between what people want and what organizations need. Constructive confrontation reduces conflict in the same way it increases accountability; through clear and well-articulated expectations, follow-up, and recognition. Throughout the book, actual script elements are presented for use in constructive confrontation situations. These scripts simplify the process of initiating contact, establishing the context for a conversation, and focusing conversations on goal setting, making confrontation less threatening.
Author: John Hoover & Roger P. Disilvestro
Publisher: John Wiley & Sons
ISBN: 9788126506538
Category :
Languages : en
Pages : 296
Get Book
Book Description
Market_Desc: · Managers· Employees About The Book: Constructive confrontation is a structured, systematic approach that decreases conflict and increases accountability by connecting the dots between what people want and what organizations need. Constructive confrontation reduces conflict in the same way it increases accountability; through clear and well-articulated expectations, follow-up, and recognition. Throughout the book, actual script elements are presented for use in constructive confrontation situations. These scripts simplify the process of initiating contact, establishing the context for a conversation, and focusing conversations on goal setting, making confrontation less threatening.
Author: John Hoover
Publisher: John Wiley & Sons
ISBN: 0471738808
Category : Business & Economics
Languages : en
Pages : 290
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Book Description
Praise for The Art of Constructive Confrontation "There's no magic formula for building a successful enterprise, large or small. If you're in the business of making a profit, you're in the business of building people. First you build your people. After that, your people produce the profit. The Art of Constructive Confrontation is an easy-to-follow, systematic process that makes sure you don't get those things backwards. Constructive confrontation is the closest thing you'll ever find to hold people accountable for what they do, while at the same time reducing the conflicts that get in the way of productivity and, ultimately, profits." --Spencer Hays, founder, The Tom James Company Executive Chairman, Southwestern/Great American, Inc. "The Art of Constructive Confrontation is a clear and concise road map to making the all-important conversations between team leaders and team members happen. More than that, the constructive confrontation process keeps those conversations happening, keeps them consistent and constructive, keeps everybody accountable, and unleashes the leadership potential in everyone." --Angelo Valenti, PhD, leader of The Company Psychologist and coauthor, Unleashing Leadership "Embracing constructive confrontation builds a strong, effective leader with a strong, effective team. This book covers the step-by-step process to make you that kind of leader." --Danny Cox, coauthor, Leadership When the Heat's On
Author: Gary C. Woodward
Publisher: Praeger
ISBN:
Category : Political Science
Languages : en
Pages : 224
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Book Description
Woodward studies persuasion successful against tough odds. Through the analysis of specific historical and rhetorical evidence, his book illustrates and sometimes challenges the viability of current abstract models. Copyright © Libri GmbH. All rights reserved.
Author: Shirley Brackett Mathey
Publisher: AuthorHouse
ISBN: 1468579908
Category : Education
Languages : en
Pages : 139
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Book Description
THE ART OF FRIENDLY CONFRONTATION This book describes the coping skills, strategies and methods to help others see your point of view. These skills work with the precursors of ego, anger and power in personal relationships and keep your own dignity with understanding role placement, power and reversal. When problems arise, as they always do, these conflict skills found in The Art of Friendly Confrontation identify the skills for fairness in relationships. $10.00 Understand purpose of coping skills, methods and strategies. Identify the precursors of conflict: ego, anger, power. Recognize role placement, role power, and role reversal. Evaluate vulnerability in healthy relationships. Identify coping skills to increase self esteem.
Author: Shirley Brackett Mathey
Publisher: AuthorHouse
ISBN: 1468579886
Category : Education
Languages : en
Pages : 136
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Book Description
THE ART OF FRIENDLY CONFRONTATION This book describes the coping skills, strategies and methods to help others see your point of view. These skills work with the precursors of ego, anger and power in personal relationships and keep your own dignity with understanding role placement, power and reversal. When problems arise, as they always do, these conflict skills found in The Art of Friendly Confrontation identify the skills for fairness in relationships. $10.00 ? Understand purpose of coping skills, methods and strategies. ? Identify the precursors of conflict: ego, anger, power. ? Recognize role placement, role power, and role reversal. ? Evaluate vulnerability in healthy relationships. ? Identify coping skills to increase self esteem.
Author: John Hoover
Publisher: Red Wheel/Weiser
ISBN: 1601636350
Category : Business & Economics
Languages : en
Pages : 288
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Book Description
Was it a typo when the CEO mandated that the organization “institutionalize incompetents”? If not, how did the company wind up institutionalizing incompetence instead? How to Work for an Idiot is still the confessions of a recovering Idiot Boss. After decades of writing and consulting, Dr. Hoover finally realized that many of the people he kept trying to “energize” and “enlighten” were, well, idiots. More importantly, he was an idiot for thinking he could change them. This new edition of How to Work for an Idiot is bigger and better—and filled with even more idiots—than before. The same technology that has enabled cluelessness from the corner office to go viral can help you protect yourself and keep your inner idiot in check. Yes, the book goes that deep. Not every boss is an idiot, and not every idiot is a boss. Let Dr. Hoover help you find the wisdom to know the difference.
Author: Robert Hunt
Publisher:
ISBN:
Category :
Languages : en
Pages : 152
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Book Description
Families Spend 50 Minutes Per Day Arguing, Do You Want to Be Wasting Your Life in Conflict? The right tools can help you turn fights into positive learning experiences and even opportunities for growth A new study reveals shocking statistics - we spend an average of 49 minutes per day fighting with family members! In addition, 2.8 hours of work time per week is also dedicated to conflicts. Instead of being focused on something productive, we're wasting energy on interactions that are very often meaningless and sometimes - destructive. Nobody likes conflict, yet we seem to be dedicating an awfully long amount of time to it. We argue with loved ones. We argue at the office. And to top it all off - we argue on social media! Do you know why we engage in conflict? The number one reason people give when being asked about why they'd get in a fight (a digital or in real life) is "they started it!" In other words, most of us never own up to our actions or take responsibility for the things that we do. Society tends to have a pretty negative view on confrontation, which is why most of us will never learn how to disagree in a meaningful way and how to actually start perceiving conflict as a learning opportunity. Conflict, however, can be a truly beneficial thing because: It allows us to learn more about others New ideas can be born during a heated interaction An opportunity is provided to verbalize needs that would have been unaddressed otherwise It can teach many valuable skills: patience, active listening, collaboration and flexibility When done correctly, it can lead to a resolution Which brings us to the next point - learning to manage conflict in the correct way so that a resolution can be achieved. In Dealing with Conflict, you'll discover: Some of the most common causes of arguments, disagreements and conflicts in the workplace, at home or among friends What's active listening and why you need to start practicing it today The importance of accepting responsibility for conflicts and seeing the argument from another perspective The power of acknowledging you're wrong What set of skills and tools every person needs to develop for effective conflict management The strategies for resolving a conflict like a boss Digital conflict, how it came in existence, what can be done about it and how to manage bullying The importance of knowing when the situation can't be salvaged and you need to quit And much more. As a bonus, you'll see real-life example of arguments and conflict situations and the best ways to diffuse those through open and honest communication. Most of us are non-confrontational by nature. This is why we tend to blow the fear of conflict out of proportion. Whether you're fighting with your significant other over work-life balance or you're being approached by an angry coworker who thinks you took all the credit for a joint project, fear could paralyze you and make you act in an irrational way. You need a shift in mindset to start seeing conflict as a healthy opportunity to grow. Mastering Confrontation by Robert Hunt can help you change your mindset gradually using concrete steps. Scroll up and click the "Add to Cart" button to master uncomfortable situations, improve your communication and learn the ins and outs of conflict resolution.
Author: John Paul Lederach
Publisher: Oxford University Press
ISBN: 019974758X
Category : Philosophy
Languages : en
Pages : 217
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Book Description
Originally published in hardcover in 2005.
Author: John Hoover
Publisher: John Wiley & Sons
ISBN: 0471750891
Category : Business & Economics
Languages : en
Pages : 221
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Book Description
HOW TO SELL TO AN IDIOT Selling to customers looking to get the most bang for their buck is a difficult feat. The only customers tougher than hagglers are the ones so uninformed about what they are buying, they don't even realize when they are getting the deal of a lifetime. In How to Sell to an Idiot, authors John Hoover and Bill Sparkman show you how to ignore your own inner idiot and start selling more by doing less of what doesn't work and more of what does. Along with a wealth of proven sales guidance and effective techniques, you'll learn how to: Use idiot-proof planning and preparation to make prospecting far more effective Use idiot-speak to connect with prospects and gather vital information that makes selling easy Spice up your sales pitch for faster closings and larger sales Wring referrals out of clients like water from a sponge And much more! "Selling is an act of compassion. Sales professionals must believe that their products and services will improve the quality of their customers' lives. Hoover and Sparkman get that. Selling must also be fun-for the salesperson and the customer. How to Sell to an Idiot makes it clear that the first laugh of the day must be at ourselves." —Roger P. DiSilvestro, former Chairman and CEO, Athlon Sports Publishing and coauthor of The Art of Constructive Confrontation "How to Sell to an Idiot hits the bull's-eye. Great practical steps that will help anyone in sales reach the goal line. Truly a creative approach with fresh new ideas delivered with humor." —Charles S. Dreyer, Director of Sales-Southern California Coastal Region, K. Hovnanian Homes, a Fortune 500 company "How to Sell to an Idiot provides an entertaining and creative look at the formula for sales success. Insightful and fun, you'd have to be an idiot not to add this book to your resource library!" —Chip Cummings, international speaker, marketing expert, and author of Stop Selling and Start Listening
Author: William W. Purkey
Publisher: Corwin Press
ISBN: 1452271305
Category : Education
Languages : en
Pages : 184
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Book Description
The Six-C process allows educators to take progressively more assertive steps as needed to resolve a conflict, using the least amount of time and energy while preserving relationships.
