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Author: Andrea Hopke
Publisher:
ISBN: 9780991608508
Category :
Languages : en
Pages : 126
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Book Description
TOUGH TALK shares insights and tips for tackling some of the most prevalent and difficult conversations in the corporate/business world. These 10 tips present practical actions that not only prepare you for a specific conversation, but also build your self-awareness: an essential ingredient for leadership development. Difficult conversations take courage and resolve regardless of your position within an organization. This book will help you to identify key issues and to prepare prior to a challenging conversation with a boss, a direct report, a peer, or an employee.
Author: Douglas Stone
Publisher: Penguin
ISBN: 1101496762
Category : Psychology
Languages : en
Pages : 351
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Book Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Author: Tim Harkness
Publisher: Kings Road Publishing
ISBN: 1788702670
Category : Psychology
Languages : en
Pages : 261
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Book Description
Psychologist Tim Harkness has noticed sometimes it seems everyone is shouting, but nobody is listening. Surely we don't need to learn how to talk? And yet, in an age of Brexit and Trump, where social media provides a platform for instantaneous, unfettered opinion, doesn't it feel that we've lost our ability to move discussions forward? 10 Rules for Talking is a timely guide to help you talk to people who don't share your opinion. Harkness focuses on difficult conversations - the complex, emotional and recurring discussions that persistently affect our personal and professional lives. The ten rules will teach you to remember most people are good and worthy of respect (Rule 3), why it is important to keep a conversation safe (Rule 5) and how to truly listen (Rule 9). Learn how to persuade, respond and - most importantly - keep the conversation progressing. Welcome to a new way of talking.
Author: Douglas Stone
Publisher: Penguin
ISBN: 0593511697
Category : Psychology
Languages : en
Pages : 401
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Book Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Author: Tye J. Cressman, Esq.
Publisher: Page Publishing Inc
ISBN: 162838431X
Category : Family & Relationships
Languages : en
Pages : 114
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Book Description
Every day in America, over the phone and at the kitchen table, children and parents are discussing some of the most complex matters they will ever face. In most cases, neither the child nor the parent expected such talks to take place. Aging is inevitable, but most people are unprepared to discuss the practical effects of a parent's transition from full independence to semi-dependent living. This is a book that looks to guide a child towards successfully discussing a variety of subjects with a parent that are often inevitable, and always somewhat uncomfortable: (1) When is it time for a parent to stop driving? (2) How do Powers of Attorney work? (3) When is it time to bring caregivers into a parent's home? (4) Is it time to admit a parent to a nursing home? (5) How will parents pay for nursing home care? These conversations (and 5 more) are the types of conversations that most families will have, sooner or later. How a family handles these talks can determine the success of a parent's aging process. When properly handled, these conversations, and the attendant planning they encourage, can ensure family stability and successful aging. This book identifies context that can assist children in understanding a parent's thought-process during such conversations, and provides helpful starting points for conducting such discussions. Ultimately, the book seeks to promote the concepts of independence, dignity, and self-governance as pillars of central importance to the process of successful aging for parents. Also included is a recommended step-by-step approach for ensuring that a parent's aging process is simple, successful, and designed to ensure family stability throughout periods of potentially difficult transition.
Author: Brené Brown
Publisher: Random House
ISBN: 0399592520
Category : Business & Economics
Languages : en
Pages : 321
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Book Description
#1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership.
Author: Catherine Soehner
Publisher: American Library Association
ISBN: 0838915272
Category : Language Arts & Disciplines
Languages : en
Pages : 128
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Book Description
In an information landscape where change is the status quo, difficult conversations come with the territory. Being a library leader means knowing how to confidently steer these conversations so that they lead to productive results instead of hurt feelings, resentment, or worse. Employees in a library will also encounter conflict, especially during times of change. Using a step-by-step process, this book walks readers through learning the skills to have effective difficult conversations that hold themselves and others accountable. Practice activities throughout the book will help readers feel prepared beforehand. After reading this book, library directors, managers, administrators, and team leaders will feel empowered to proactively identify situations that require an intervention in order to avoid unnecessary complications or confrontations down the line;prepare for and initiate a difficult conversation, balancing a clear message with compassion to successfully manage change or handle personnel issues;diffuse volatile emotions by maintaining a calm, measured approach; andfollow up a difficult conversation in writing, keeping the lines of communication open to ensure a way forward.Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.
Author: Sonia Gill
Publisher: John Catt Educational
ISBN: 9781911382522
Category : Education
Languages : en
Pages : 178
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Book Description
Holding difficult conversations well is the key to successful leadership in schools - this book is for both experienced and new leaders.
Author: Sue Clark
Publisher:
ISBN: 9781852525408
Category : Business communication
Languages : en
Pages : 0
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Book Description
Difficult conversations can be highly destructive both for the people involved and for the business as a whole. This book provides a radical new approach to reflecting on and carrying out difficult conversations. Exercises and examples are provided throughout.
Author: Celeste Headlee
Publisher: HarperCollins
ISBN: 0062669028
Category : Self-Help
Languages : en
Pages : 272
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Book Description
“WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.
Author: Shmuley Boteach
Publisher: Turner Publishing Company
ISBN: 1118095189
Category : Family & Relationships
Languages : en
Pages : 185
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Book Description
Celebrity author and therapist Rabbi Boteach shows how to use the power of self-talk to reach your full potential Some of the most effective talk therapy is self-talk therapy—learning to connect positively with that internal voice that serves as your own personal GPS to guide you through life. Rabbi Shmuley teaches the reader to reconnect with the inner voice of conscience, the source of personal dreams and values, which has been so drowned out by the noise of a culture that emphasizes form over substance, career over calling, and consumption over conviction. Drawing on Rabbi Shmuley's extensive counseling experience, this book helps you defeat negative self-talk and strengthen your positive inner voices of inspiration, conscience, and deepest self to help you move forward and live your truest life. Filled with dramatic real-life examples and practical exercises, it guides you through the ten most important and life-changing conversations you will ever have. Shows how to use the art of conversation and self-reflection to turn negative self-talk into positive self-talk and improve your life Includes dramatic stories from Boteach's own counseling work and practical self-improvement exercises Covers important life issues such as love, self-esteem, success, and fear of aging From the star of TLC's television series Shalom in the Home and author of 10 Conversations You Need to Have with Your Children and other books Start the conversation today and you'll find the voice of inspiration, the motivation to make the right choices in your life, and the ability to be true to your innermost self.
