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Author: Janet Vinzant Denhardt
Publisher: Georgetown University Press
ISBN: 9780878407057
Category : Business & Economics
Languages : en
Pages : 216
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Book Description
Examining public service from the perspective of the worker, this book provides a new framework for understanding the roles and responsibilities of front-line public servants and assessing the appropriateness of their actions. Public employees who work at street level face some of the most intractable, pervasive, and complex problems in contemporary society. Drawing on more than 1500 hours of observation of police officers and social service workers in four states, this book explores the types of situations they confront, the factors they consider, and the hard choices they make. Presenting numerous cases of how these individuals acted in various situations, the authors show how public servants translate the expectations of administrators and others into legitimate street-level action. Vinzant and Crothers propose the concept of leadership as a positive and realistic framework for understanding what these public servants do and how they can successfully meet the daily challenges of their very difficult and complex jobs. They show how changing the theory and language we use to describe street-level work can encourage decisions that are responsive both to the needs of the clients being served and to the broader community's need for accountability. They also examine how street-level leadership can change the way agencies recruit, train, and manage these employees and how society defines their role in governance. This book offers valuable insights for those working in or studying public administration, policy analysis, criminal justice, and social work.
Author: Janet Vinzant Denhardt
Publisher: Georgetown University Press
ISBN: 9780878407057
Category : Business & Economics
Languages : en
Pages : 216
Get Book
Book Description
Examining public service from the perspective of the worker, this book provides a new framework for understanding the roles and responsibilities of front-line public servants and assessing the appropriateness of their actions. Public employees who work at street level face some of the most intractable, pervasive, and complex problems in contemporary society. Drawing on more than 1500 hours of observation of police officers and social service workers in four states, this book explores the types of situations they confront, the factors they consider, and the hard choices they make. Presenting numerous cases of how these individuals acted in various situations, the authors show how public servants translate the expectations of administrators and others into legitimate street-level action. Vinzant and Crothers propose the concept of leadership as a positive and realistic framework for understanding what these public servants do and how they can successfully meet the daily challenges of their very difficult and complex jobs. They show how changing the theory and language we use to describe street-level work can encourage decisions that are responsive both to the needs of the clients being served and to the broader community's need for accountability. They also examine how street-level leadership can change the way agencies recruit, train, and manage these employees and how society defines their role in governance. This book offers valuable insights for those working in or studying public administration, policy analysis, criminal justice, and social work.
Author: John C. Maxwell
Publisher: Center Street
ISBN: 1455507512
Category : Religion
Languages : en
Pages : 187
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Book Description
Use this helpful book to learn about the leadership tools to fuel success, grow your team, and become the visionary you were meant to be. True leadership isn't a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To become more than "the boss" people follow only because they are required to, you have to master the ability to invest in people and inspire them. To grow further in your role, you must achieve results and build a team that produces. You need to help people to develop their skills to become leaders in their own right. And if you have the skill and dedication, you can reach the pinnacle of leadership—where experience will allow you to extend your influence beyond your immediate reach and time for the benefit of others. The 5 Levels of Leadership are: 1. Position—People follow because they have to. 2. Permission—People follow because they want to. 3. Production—People follow because of what you have done for the organization. 4. People Development—People follow because of what you have done for them personally. 5. Pinnacle—People follow because of who you are and what you represent. Through humor, in-depth insight, and examples, internationally recognized leadership expert John C. Maxwell describes each of these stages of leadership. He shows you how to master each level and rise up to the next to become a more influential, respected, and successful leader.
Author: Hupe, Peter
Publisher: Policy Press
ISBN: 1447313267
Category : Political Science
Languages : en
Pages : 404
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Book Description
This book draws together internationally acclaimed scholars from across the world to address the roles of public officials whose jobs involve dealing directly with the public. Covering a broad range of jobs, including the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values, the book presents in-depth discussions of different approaches, the possibilities for discretionary autonomy, and directions for further research in the field.
Author: Michael Lipsky
Publisher: Russell Sage Foundation
ISBN: 1610443624
Category : Political Science
Languages : en
Pages : 263
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Book Description
Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.
Author: Steven Williams Maynard-Moody
Publisher: University of Michigan Press
ISBN: 047202387X
Category : Political Science
Languages : en
Pages : 240
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Book Description
Whether on a patrol beat, in social service offices, or in public school classrooms, street-level workers continually confront rules in relation to their own beliefs about the people they encounter. Cops, Teachers, Counselors is the first major study of street-level bureaucracy to rely on storytelling. Steven Maynard-Moody and Michael Musheno collect the stories told by these workers in order to analyze the ways that they ascribe identities to the people they encounter and use these identities to account for their own decisions and actions. The authors show us how the world of street-level work is defined by the competing tensions of law abidance and cultural abidance in a unique study that finally allows cops, teachers, and counselors to voice their own views of their work. Steven Maynard-Moody is Director of the Policy Research Institute and Professor of Public Administration at the University of Kansas. Michael Musheno is Professor of Justice and Policy Studies at Lycoming College and Professor Emeritus of Justice Studies, Arizona State University.
Author: Jody Michael
Publisher: Greenleaf Book Group
ISBN: 1626349002
Category : Business & Economics
Languages : en
Pages : 194
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Book Description
A Conscious Approach to Leadership and Life Leading lightly is about looking at what you do through a radical new lens. It’s a way to powerfully transform your performance, make better decisions, gain greater self-awareness, and develop the capacity to manage your work and life with enduring ease and clarity. An alternative to the everyday stress, pace, challenges, and burdens that weigh you down, leading lightly shows you how to shift your mindset, live lighter, and optimize your effectiveness. Part leadership, part mental fitness, part health and wellness guide, Leading Lightly empowers you to work at your best and operate at your fullest potential. Stress and difficulty don’t have to be a given. Learning to lead lightly and live mindfully can profoundly change the trajectory of your day. This book is for anyone who finds themselves overloaded, frustrated, anxious, or exhausted by their life circumstances. It offers more than just tactical strategies for sustained optimal performance at work, but transcends that, helping you develop a conscious approach to all the facets of your life, so you’re able to leverage the choices you have each day and take action that puts you in control of your experience. You’ll not only be able to create better outcomes but also do this in a way that energizes and enlivens you. In Leading Lightly, author Jody Michael brings together 20+ years of her research and work as a psychotherapist, Master Certified Coach, and leadership expert to provide you with a practical, measurable, and proven process for developing your mental fitness. You’ll increase your emotional intelligence, discover how to respond to situations with more agility, build stronger interpersonal relationships, and find that the ability to thrive in leadership and life is within your grasp. This book will show you how to think differently, feel lighter, and achieve personal and professional well-being. You’ll notice the results immediately, and those around you will too.
Author: Carey Lohrenz
Publisher: Greenleaf Book Group
ISBN: 1626341141
Category : Business & Economics
Languages : en
Pages : 195
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Book Description
#1 Amazon Bestseller in Leadership Wall Street Journal Bestseller An F-14 fighter pilot’s top lessons for leading fearlessly—and bringing a team to peak performance As an aviation pioneer, Carey D. Lohrenz learned what fearless leadership means in some of the most demanding and extreme environments imaginable: the cockpit of an F-14 and the flight deck of an aircraft carrier. Here, her teams had to perform at their peak—or lives were on the line. Faltering leadership was simply unacceptable. Through these experiences, Lohrenz identified a fundamental truth: high-performing teams require fearless leaders. Since leaving the Navy, she’s translated that lesson into a new field, helping top business leaders, from Fortune 500 executives to middle managers, supercharge performance in today’s competitive business environments. In Fearless Leadership, Lohrenz walks you through the three fundamentals of real fearlessness—courage, tenacity, and integrity—and then reveals fearless leadership in action, offering advice on how to set a bold vision, bring the team together (as wingmen, not Top Gun mavericks), execute effectively, and stay resilient through hard times. Whether you’re stepping into your first leadership role or looking to get out of a longstanding rut, Fearless Leadership will act like your afterburner—rocketing you to ever-higher levels of performance.
Author: Stephen P. Banks
Publisher: Edward Elgar Publishing
ISBN: 1848442696
Category : Business & Economics
Languages : en
Pages : 251
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Book Description
This timely collection of original papers explores the vital but largely unrecognized connections between leadership and dissent. In an era when leadership failures can mean homelessness and even death for countless flood victims, losses of life savings for employees of bankrupt corporations, civilian deaths and ravaged societies in the Middle East and incalculable suffering among refugees in central Africa, the studies presented here offer analysis and correctives based on new understandings of the dissent leadership relationship. The book examines how dissent is implicated in problems plaguing theory development in leadership studies. Topics explored within this framework include dissent in corporate discourses of control, real and manufactured crises, cross-generational perceptions, women leaders personal and work lives, the professionalization of journalism, religious institutions, activist public relations and fear-based cultures. It concludes with new proposals for legitimating dissent as a unique instrument for advancing social development and avoiding failures of leadership. Examining dissent as the critical factor that differentiates leadership failures and successes from interdisciplinary perspectives, this illuminating book will be of great interest to advanced students and teachers of leadership studies, as well as corporate executives, policymakers and other leaders aware of the need to improve leadership practices.
Author: Robert J. Anderson
Publisher: John Wiley & Sons
ISBN: 1119147204
Category : Business & Economics
Languages : en
Pages : 384
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Book Description
Is your leadership a competitive advantage, or is it costing you? How do you know? Are you developing your leadership effectiveness at the pace of change? For most leaders today, complexity is outpacing their personal and collective development. Most leaders are in over their heads, whether they know it or not. The most successful organizations over time are the best led. While this has always been true, today escalating global complexity puts leadership effectiveness at a premium. Mastering Leadership involves developing the effectiveness of leaders—individually and collectively—and turning that leadership into a competitive advantage. This comprehensive roadmap for optimal leadership features: Breakthrough research that connects increased leadership effectiveness with enhanced business performance The first fully integrated Universal Model of Leadership—one that integrates the best theory and research in the fields of Leadership and Organizational Development over the last half century A free, online self-assessment of your leadership, using the Leadership Circle Profile, visibly outlining how you are currently leading and how to develop even greater effectiveness The five stages in the evolution of leadership—Egocentric, Reactive, Creative, Integral, and Unitive—along with the organizational structures and cultures that develop at each of these stages Six leadership practices for evolving your leadership capability at a faster pace A map of your optimal path to greater leadership effectiveness Case stories that facilitate pragmatic application of this Leadership Development System to your particular situation This timeless, authoritative text provides a systemic approach for developing your senior leaders and the leadership system of your organization. It does not recommend quick fixes, but argues that real development requires a strategic, long-term, and integrated approach in order to forge more effective leaders and enhanced business performance. Mastering Leadership offers a developmental pathway to bring forth the highest and best use of yourself, your life, and your leadership. By more meaningfully deploying all of who you are every day, individually and collectively, you will achieve a leadership legacy consistent with your highest aspirations.
Author: Robert J. Anderson
Publisher: John Wiley & Sons
ISBN: 1119538300
Category : Business & Economics
Languages : en
Pages : 246
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Book Description
Transform Your Organization by Scaling Leadership How do senior leaders, in their own words, describe the most effective leaders—the ones that get results, grow the business, enhance the culture and leave in their wake a trail of other really effective leaders? Conversely, how do senior leaders describe the kind of leader that undercuts the organization’s capacity and capability to create its future? This book, based on groundbreaking research, shows how senior leaders describe and develop leadership that works, that does not, that scales, and that limits scale. Is your leadership built for scale as you advance in today’s volatile, uncertain, dynamic, and disruptive business environment? This context puts a premium on a very particular kind of leadership—High-Creative leadership capable of rapidly growing the organization while simultaneously transforming it into more agile, innovative, adaptive and engaging workplace. The research presented in this book suggests that senior leaders can describe the High-Creative leadership with surprising clarity. They also describe with equal precision the High-Reactive leadership that cancels itself out and seriously limits scale. Which type of leader are you? You scale your leadership by increasing the multiple on your leadership in three ways. First, by developing the strengths that differentiate the most effective leaders from the strengths deployed by the most Reactive and ineffective leaders. And second, by increasing your leadership ratio—the ratio of most the effective strengths to the most damaging liabilities. Third, by developing High-Creative leaders all around you. Scaling Leadership provides a proven framework for magnifying agile and scalable leadership in your organization. Scalable leadership drives forward-momentum by multiplying high-achieving leaders at scale so that growth, productivity and innovation increase exponentially. Creative leaders multiply their strengths beyond technical competence by leading in deep relationship, with radical humanity, passion and integrity. Drawing upon decades of solid research and experience enhancing individual capability and collective leadership effectiveness with Fortune 500 companies and government agencies, the authors provide an innovative and efficient framework to help you: Take stock of your own personal balance of leadership strengths and weaknesses Scale your leadership in deep relationship and high integrity Proliferate high-achievers throughout your organization’s leadership system Identify ineffective leadership and course-correct quickly Transform your organization by transforming leadership Scaling Leadership is an invaluable tool for executives, managers, and leaders in business, academia, nonprofit organizations, and more. This innovative resource provides effective techniques, real-world examples, and expert guidance for organizations seeking to improve performance, align and execute strategies, and transform their business with scalable leadership capability.
