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Author: Owen Hargie
Publisher: Psychology Press
ISBN: 9780415227193
Category : Business & Economics
Languages : en
Pages : 144
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Book Description
This textbook on communication is directly relevant to a multiplicity of research areas and professions. This revised edition has been expanded to include further research as well as a new chapter on negotiating.
Author: Owen Hargie
Publisher: Psychology Press
ISBN: 9780415227193
Category : Business & Economics
Languages : en
Pages : 144
Get Book
Book Description
This textbook on communication is directly relevant to a multiplicity of research areas and professions. This revised edition has been expanded to include further research as well as a new chapter on negotiating.
Author: Owen Hargie
Publisher: Routledge
ISBN: 1134588178
Category : Psychology
Languages : en
Pages : 566
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Book Description
Previous editions ('Social Skills in Interpersonal Communication') have established this work as the standard textbook on communication. Directly relevant to a multiplicity of research areas and professions, this thoroughly revised and updated edition has been expanded to include the latest research as well as a new chapter on negotiating. Key examples and summaries have been augmented to help contextualise the theory of skilled interpersonal communication in terms of its practical applications. Combining both clarity and a deep understanding of the subject matter, the authors have succeeded in creating a new edition which will be essential to anyone studying or working in the field of interpersonal communication.
Author: Owen Hargie
Publisher: Psychology Press
ISBN: 9780415081375
Category : Business & Economics
Languages : en
Pages : 390
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Book Description
Revised, extended and updated, this edition will continue as the core textbook for students of interpersonal communication as well as for professional groups such as counsellors, doctors, nurses, social workers and psychologists.
Author: Perry MCINTOSH
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0761215115
Category : Business & Economics
Languages : en
Pages : 226
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Book Description
Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographically dispersed work groups, and team-based activities. It also contains new material on persuasive communications, dialogue, and nominal group technique. New chapters on techniques for generating ideas and solutions and communicating in the multicultural workplace offer fresh perspectives on topics that have become increasingly important in today’s workplace. Throughout the book, the authors provide assessments, exercises, and Think About It sections that offer readers numerous opportunities for practice and feedback. Any person can realize the benefits of improved communication skills. Interpersonal Communication Skills in the Workplace, Second Edition, provides the insight and expertise needed to achieve this goal. Readers will learn how to: * Solve common communication problems. * Communicate with different personality types. * Read non-verbal cues. * Improve listening skills. * Give effective feedback. * Be sensitive to cultural differences in communication. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
Author: Owen Hargie
Publisher: Routledge
ISBN: 1136846646
Category : Mathematics
Languages : en
Pages : 629
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Book Description
There is a fundamental, powerful, and universal desire amongst humans to interact with others. People have a deep-seated need to communicate, and the greater their ability in this regard the more satisfying and rewarding their lives will be. The contribution of skilled interpersonal communication to success in both personal and professional contexts is now widely recognised and extensively researched. As such, knowledge of various types of skills, and of their effects in social interaction, is crucial for effective interpersonal functioning. Previous editions have established Skilled Interpersonal Communication as the foremost textbook on communication. This thoroughly revised and expanded 5th edition builds on this success to provide a comprehensive and up-to-date review of the current research, theory and practice in this burgeoning field of study. The first two chapters introduce the reader to the nature of skilled interpersonal communication and review the main theoretical perspectives. Subsequent chapters provide detailed accounts of the fourteen main skill areas, namely: nonverbal communication; reinforcement; questioning; reflecting; listening; explaining; self-disclosure; set induction; closure; assertiveness; influencing; negotiating; and interacting in, and leading, group discussions. Written by one of the foremost international experts in the field and founded solidly in research, this book provides a key reference for the study of interpersonal communication. This theoretically informed, yet practically oriented text will be of interest both to students of interpersonal communication in general, and to qualified personnel and trainees in many fields.
Author: Owen Hargie
Publisher: Psychology Press
ISBN: 9780415227193
Category : Business & Economics
Languages : en
Pages : 566
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Book Description
This textbook on communication is directly relevant to a multiplicity of research areas and professions. This revised edition has been expanded to include further research as well as a new chapter on negotiating.
Author: Clifford Whitcomb
Publisher: John Wiley & Sons
ISBN: 1118514203
Category : Technology & Engineering
Languages : en
Pages : 164
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Book Description
Presents key principles of communication that support clear exchanges in a technical context and help engineers learn effective communication skills Effective communication is a necessity for engineers. Even minor on-the-job misunderstandings can cost time, money, or worse. Yet even though recent studies show that improved communication makes for better engineers, the ability to speak clearly and listen carefully have historically been considered "soft skills" and are not typically or explicitly addressed in engineering programs. Working from basic units called microskills, Effective Interpersonal and Team Communication Skills for Engineers shows readers, one step at a time, how to engage, listen, manage conflict, and influence others with highly constructive, repeatable communication exchanges. This career-enhancing handbook: Presents communication skills for both technical issues and social situations in an engineering context Breaks skills down to elemental usage forms as microskills Includes plenty of practice exercises, case studies, and self-assessment tools Helps develop higher-level skills for more complex situations, such as dealing with confrontation and conflict negotiation Features a direct, user-friendly, practice-oriented format Effective Interpersonal and Team Communication Skills for Engineers is a must-have guide for professionals and an important supplement for engineering programs at all levels.
Author: Owen Hargie
Publisher: Routledge
ISBN: 1000474658
Category : Psychology
Languages : en
Pages : 692
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Book Description
Established as the foremost textbook on communication, the seventh edition of Owen Hargie’s Skilled Interpersonal Communication is thoroughly revised and updated with the latest research findings, theoretical developments and applications. The contribution of skilled interpersonal communication to success in both personal and professional contexts is now widely recognised and extensively researched. People have a deep-seated and universal need to interact with others, and the greater their communicative ability the more satisfying and rewarding will be their lives. The main focus of this book is on the identification, analysis and evaluation of the core skills needed in these interactions. The first two chapters provide details of the nature of interpersonal communication and socially skilled performance, respectively, with a review of the main theoretical perspectives pertaining to each. The book then offers detailed accounts of the fourteen main skill areas: nonverbal communication, reinforcement, questioning, reflecting, listening, explaining, self-disclosure, set induction, closure, assertiveness, influencing, negotiating and interacting in and leading group discussions. The book concludes with a discussion on the ethical issues in interpersonal communication. This new edition also features an extended section on groupthink and analyses the impact of the coronavirus pandemic on aspects such as greeting patterns and the effectiveness of Project Fear by the UK government to secure citizen compliance. Written by one of the foremost international experts in the field, this is essential reading for students of interpersonal communication in general and to qualified personnel and trainees in many fields.
Author: Danny M. Goldberg
Publisher: John Wiley & Sons
ISBN: 1118925378
Category : Business & Economics
Languages : en
Pages : 192
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Book Description
Business Professionals, to be Truly Effective and Advance in their Careers, Must Master their People-Centric Skills. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a comprehensive guide to the "soft skills" that make technical professionals more effective. People-Centric Skills aim to improve all aspects of personal interactions, relationship development, and communication. These skills are as essential to success as are technical capabilities. This is the story of a leading internal audit department taking that next step to becoming a world-class audit organization in a fictional company. The foundation of that next step is developing their People-Centric Skills. The book demonstrates the impact that interpersonal and communication skills – whether good or bad – have on an auditor's effectiveness, job, and career. Readers will be able to empathize with the characters, and relate to the real-life situations in which they find themselves. Each chapter features a summary of key People-Centric points and guidelines that will help readers apply what they've learned to their own projects and departments. In a 2013 study sponsored by the Institute of Internal Auditors ("IIA"), the seven key attribute areas identified to be a successful auditor include relationship building, partnering, communications, teamwork, diversity, continuous learning and integrity. Unfortunately, most professionals never obtain these skills as part of their college degrees, certifications and other ongoing training. They are left to their own devices when it comes to developing these talents. The book follows an easy-to-read fictional narrative to highlight areas for improvement, and uses common scenarios to illustrate how to apply the lessons. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals focuses on many of these critical attributes. Topics include: Conflict Management Coaching and Mentoring Building an Effective Team and Team Dynamics Team Leadership Partnering and Relationship Building Effective Meeting Practices Brainstorming and Multivoting Assessing Corporate Culture Active Listening Non-verbal Communications Consensus Building These skills apply not only to internal auditors but also transfer across a broad range of business professions and industries, and from professional to personal life. They open doors, establish effective relationships, improve effectiveness, and can turn a "no" into a "yes." They are the true differentiator in advancing a career. For an auditor to be truly effective, great people skills are one of the most important tools in the box. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a straightforward guide to getting along, getting what you want in a constructive manner, and becoming a world-class professional.
Author: Denise Solomon
Publisher: Routledge
ISBN: 1351174363
Category : Psychology
Languages : en
Pages : 611
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Book Description
This fully revised text demystifies interpersonal communication skills by bringing the latest research together with practical guidance that prepares students to discern key communication dynamics and communicate more effectively in all areas of their lives. The new edition draws on current theory and research to guide students through the foundations of the discipline, recent developments in scientific research, and tips for improving their own interpersonal communication skills. In addition, readers will find: Expanded coverage of technology and computer-mediated communication, including explicit examples of what interpersonal communication looks like online. Invitations to engage with elaborated descriptions of theories and related resources on the companion website whenever prominent theories of interpersonal communication are mentioned in the text. A commitment to gender inclusive language and topics, as well as a new feature, "IDEA: Inclusion, Diversity, Equity, and Access," that invites students to consider ways to address exclusion and inequity in interpersonal communication. The fully revamped companion website includes updates across all resources, additional videos, self-quizzes for students, and all-new instructor resources, which can be accessed at www.routledge.com/cw/solomon. Also new to the companion website for this edition are links to essays and videos featuring the work that students in the Communication Studies program at the California State Prison, Los Angeles County, produced in response to self-reflection prompts in the first edition. These materials provide insight into facets of interpersonal communication in these students’ lives, and they offer a broad range of rich life experiences. Interpersonal Communication: Putting Theory into Practice, Second Edition is ideal for undergraduate students in courses on interpersonal communication and communication skills.
