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Author: Great Britain: National Audit Office
Publisher: The Stationery Office
ISBN: 9780102953053
Category : Business & Economics
Languages : en
Pages : 56
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Book Description
This NAO report examines the delays to passengers on main line rail services and what needs to be done to reduce such incidents. In the 2006-07 period, 0.8 million incidents led to 14 million minutes of delay to franchised passenger rail services, costing a minimum of £1 billion (which averages around £73 for each minute of delay) in the time lost to passengers. The NAO examines how well Network Rail and the Train Operating Companies work together along with the emergency services in resolving unexpected rail incidents. The incidents themselves could be infrastructure faults, fleet problems, fatalities and trepass. The Audit Office has set out a number of recommendations, including: that Network Rail should have in place procedures for notifying emergency services personnel of relevant telephone numbers to be used during incidents and should examine the costs and benefits of introducing a dedicated national telephone number for emergency; Train Operating Companies should implement the good practice guidelines issued by the Association of Train Operating Companies for the accurate and useful initial information to passengers and frequency of updates; they also should use other means of communicating information, such as visual displays onboard trains; Network Rail should analyse its own incident review reports centrally to draw together lessons from across the network; whlist Train Operating Companies should complete more detailed incident reports to cover best practice and lessons learned and further develop contingency plans for stations so staff can respond quickly to disruption; that organisations across the transport sector including Network Rail, the British Transport Police and the Highways Agency should pool the lessons learned from the various rail incidents and the Department of Transport should encourage sharing of best practice and experience across the sector.
Author: Great Britain: National Audit Office
Publisher: The Stationery Office
ISBN: 9780102953053
Category : Business & Economics
Languages : en
Pages : 56
Get Book
Book Description
This NAO report examines the delays to passengers on main line rail services and what needs to be done to reduce such incidents. In the 2006-07 period, 0.8 million incidents led to 14 million minutes of delay to franchised passenger rail services, costing a minimum of £1 billion (which averages around £73 for each minute of delay) in the time lost to passengers. The NAO examines how well Network Rail and the Train Operating Companies work together along with the emergency services in resolving unexpected rail incidents. The incidents themselves could be infrastructure faults, fleet problems, fatalities and trepass. The Audit Office has set out a number of recommendations, including: that Network Rail should have in place procedures for notifying emergency services personnel of relevant telephone numbers to be used during incidents and should examine the costs and benefits of introducing a dedicated national telephone number for emergency; Train Operating Companies should implement the good practice guidelines issued by the Association of Train Operating Companies for the accurate and useful initial information to passengers and frequency of updates; they also should use other means of communicating information, such as visual displays onboard trains; Network Rail should analyse its own incident review reports centrally to draw together lessons from across the network; whlist Train Operating Companies should complete more detailed incident reports to cover best practice and lessons learned and further develop contingency plans for stations so staff can respond quickly to disruption; that organisations across the transport sector including Network Rail, the British Transport Police and the Highways Agency should pool the lessons learned from the various rail incidents and the Department of Transport should encourage sharing of best practice and experience across the sector.
Author: Great Britain. Parliament. House of Commons. Committee of Public Accounts
Publisher: The Stationery Office
ISBN: 9780215524973
Category : Business & Economics
Languages : en
Pages : 40
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Book Description
This is the 53rd report from the Committee of Public Accounts (HCP 655, session 2007-08, ISBN 9780215524973), and examines how the rail industry, led by the Department for Transport and Network Rail, manages incidents on the rail network, and how passengers are treated when delays occur. The Committee has set out a number of conclusions and recommendations, including: that Network Rail receives only half of its funding from the taxpayer but as a private sector company it is not directly accountable to Parliament, the Committee states the Department should strengthen the governance and accountability arrangements; that the Office of Rail Regulation should review and revise targets where appropriate to take account of changing conditions and challenges; the Committee states that the Department needs to play a more active role in bringing together the rail industry, emergency services and other stakeholders to improve incident management; and further that the Office of Rail Regulation should make sure mechanisms are in place so that the emergency services know who to contact during rail incidents; that passengers are not receiving the information they need during delays and are not always told how to claim compensation for delays. During the 2006-07 period over 1.2 billion passenger journeys were made in Great Britain on services that arrived on time almost nine times out of ten. The Department provided £3.4 billion to Network Rail and £1.7 billion to the train operating companies, whilst passengers paid some £5.1 billion in fares, with the NAO estimating that delays cost passengers £1 billion in terms of lost time. This report follows on from a National Audit Office report (HCP 308, session 2007-08, ISBN 9780102953053).
Author: Tom Haines-Doran
Publisher: Manchester University Press
ISBN: 1526164043
Category : Transportation
Languages : en
Pages : 186
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Book Description
Why don't trains run on time? Why are fares so expensive? Why are there so many strikes? Few would disagree that Britain's railways are broken, and have been for a long time. This insightful new book calls for a radical rethink of how we view the railways, and explains the problems we face and how to fix them. Haines-Doran argues that the railways should be seen as a social good and an indispensable feature of the national economy. With passengers and railway workers holding governments to account, we could then move past the incessant debates on whether our railways are an unavoidably loss-making business failure. An alternative vision is both possible and affordable, enabling the railways to play an instrumental role in decreasing social inequalities, strengthening the economy and supporting a transition to a sustainable future. This book is relevant to United Nations Sustainable Development Goal 9, Industry, innovation and infrastructure
Author: Great Britain: Parliament: House of Commons: Transport Committee
Publisher: The Stationery Office
ISBN: 9780215041494
Category : Business & Economics
Languages : en
Pages : 84
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Book Description
Last year over 35,000 journeys were delayed or cancelled due cable theft which also cost Network Rail more than £16m. Cable theft from the rail network is part of an increase in metal theft across the country made easy by the way in which stolen metal can be sold to scrap metal dealers. We need urgent reform to improve the audit trail generated by the scrap metal industry so that criminals selling stolen metal into the trade can be identified much more easily. The Committee calls for additional powers for the police to help them in their efforts to combat metal theft. The Government should introduce a new offence of aggravated trespass on the railway to help deter cable thieves. The British Transport Police should be given new powers so that officers can enter both registered and unregistered scrap metal sites along with additional resources to carry out their enforcement work". The Committee also recommends: i) The Scrap Metal Dealers Act 1964 should be reformed so that individuals selling metal have to provide proof of their identity before a transaction can take place; ii) the Government should test the use of cashless trading in the scrap metal industry; iii) there should be greater clarity around compensation arrangements so that train operators cannot profit from disruption caused by cable theft; iv) Network Rail should develop a costed programme of measures to make cable more difficult to steal and v) the Department for Transport should update the Committee on work being undertaken to help passengers stranded on trains near stations to complete their journey
Author: Edmund Penning-Rowsell
Publisher: Routledge
ISBN: 1135074534
Category : Technology & Engineering
Languages : en
Pages : 701
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Book Description
A new ‘Multi-Coloured Manual' This book is a successor to and replacement for the highly respected manual and handbook on the benefits of flood and coastal risk management, produced by the Flood Hazard Research Centre at Middlesex University, UK, with support from Defra and the Environment Agency. It builds upon a previous book known as the "multi-coloured manual" (2005), which itself was a synthesis of the blue (1977), red (1987) and yellow manuals (1992). As such it expands and updates this work, to provide a manual of assessment techniques of flood risk management benefits, indirect benefits, and coastal erosion risk management benefits. It has three key aims. First it provides methods and data which can be used for the practical assessment of schemes and policies. Secondly it describes new research to update the data and improve techniques. Thirdly it explains the limitations and complications of Benefit-Cost Analysis, to guide decision-making on investment in river and coastal risk management schemes.
Author: Nastaran Dadashi
Publisher: CRC Press
ISBN: 1317120493
Category : Computers
Languages : en
Pages : 154
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Book Description
With the development of sensor technology, wireless communications, big data, and machine learning, there is an increasing interest in technologies and solutions that assess and predict the state of equipment and assets within various industrial settings. These technologies aim to collect information from multiple sources about infrastructure asset status. Then, through current and historical data analysis, this configuration of technologies delivers intelligence on current and future asset status to a maintenance operator or manager to inform optimal maintenance decision-making. These technologies are known under different terms – remote condition monitoring, e-maintenance, prognostic systems, predictive maintenance, and smart or intelligent infrastructure. Despite the promise of remote condition monitoring and predictive technologies, there is a growing concern with such technologies because they can be difficult or impractical to use. Understanding and mitigating potential human factors issues could ensure that such vast investments are not wasted. This book considers, in depth, the challenges placed on users of current and future condition monitoring systems. Its primary focus is understanding the cognitive processes, including managing alarms, interpreting data, and collaborating with automation. The book describes a range of human factors methods that can be used to understand the current and future functioning of people and technology in an enhanced maintenance and asset monitoring context. The book also presents a framework for describing these issues systematically and presents the resulting design considerations to increase the effectiveness of individual operators and organisations as a whole.
Author: Great Britain. Parliament. House of Commons. Committee of Public Accounts
Publisher: The Stationery Office
ISBN: 9780215525031
Category : Law
Languages : en
Pages : 56
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Book Description
The Criminal Injuries Compensation Scheme makes financial awards to individuals who have been injured as a result of violent crime. The Scheme is administered by the Criminal Injuries Compensation Authority, a non-departmental public body of the Ministry of Justice. Appeal against the Authority's decisions are heard by the Criminal Injuries Compensation Appeals Panel which is part of the Tribunals Service, an executive agency of the Ministry. Between 2000 and 2006, performance in dealing with claims deteriorate due to poor management within the Authority, combined with a lack of oversight by the sponsoring department. In the seven years since the subject was previously examined only 5 of 16 recommendation have been met in full. On the basis of a report by Comptroller and Auditor General, the Committee examined the Ministry, Authority & Tribunals Service on the reasons for the deterioration in performance
Author: Great Britain. Parliament. House of Commons. Public Accounts Committee
Publisher: The Stationery Office
ISBN: 9780215525468
Category : Political Science
Languages : en
Pages : 44
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Book Description
This report (HC 814, session 2007-08, ISBN 9780215525468) looks at the work of the British Council and what impact the Council has working with whole societies, how it makes best use of resources and their efforts to increase consistency across the British Council network. It follows an NAO report (HCP 625, session 2007-08, ISBN 9780102954173), on the same topic. The British Council is a Registered Charity and an executive Non-Departmental Public Body as well as a Public Corporation. It aims to build relationships between people in the UK and other countries, through teaching English and running cultural projects. It operates in over 110 countries and engages with over 15 million people a year worldwide. The Committee has set out a number of conclusions and recommendations, including: that the British Council should be congratulated for its achievements in promoting the English language and culture overseas; the Committee believes though that the current teaching model, based on premium prices and concentrated mainly in capital cities, severely restricts its reach; that the Council's recent programme of change has had a negative effect on staff and their view of the Council's leadership; the Council is without a single customer relationship management system, which it is now going to address; that sponsorship and partner income has fallen year on year since 2000-01, and the Council should do more to reverse this trend; the Committee has identified a lack of consistency across the network.
Author: Great Britain. Parliament. House of Commons. Public Accounts Committee
Publisher: The Stationery Office
ISBN: 9780215525482
Category : Political Science
Languages : en
Pages : 40
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Book Description
The NAO report on this topic published as HCP 481, session 2007-08 (ISBN 9780102954159)
Author: Great Britain. Parliament. House of Commons. Committee of Public Accounts
Publisher: The Stationery Office
ISBN: 9780215525352
Category : Business & Economics
Languages : en
Pages : 40
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Book Description
Tax lost through the hidden economy could be over £2 billion and involve some 2 million people. HM Revenue & Customs (HMRC) spent 41 million in 2006-07 on encouraging people and businesses into the formal economy, detecting and imposing sanctions on those operating in the hidden economy, achieving a return/cost ration of 4.5:1. HMRC detects some 30,000 hidden economy cases a year, a detection rate of only around 1.5 per cent, but the amount of tax recovered has increased by 13 per cent in real terms since 2003-04. Areas of risk include: self-employed builders and decorators who often receive cash payments; individuals who trade on the internet; and buy-to-let landlords. To increase detections HMRC is making more use of data matching techniques, and the Tax Evasion hotline received over 120,000 calls in 2006-07, but progress in investigating cases has been slow with only 2000 completed against a target of 5,500. HMRC can impose penalties of up to 100 per cent of tax owed, but usually imposes a lower penalty or waives them. Prosecutions are not given much publicity, limiting their wider deterrent effect. Advertising campaigns to encourage people to declare tax owed have led to 8,300 registrations bringing in extra tax of £38 million over three years. Offshore Disclosure arrangements have been even more successful following landmark rulings requiring financial institutions to release details of around 400,000 offshore accounts. Some 45,000 people came forward bringing in around £400 million at a cost of £6 million, a return of £67 for every £1 spent.
