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Author: G.B.J. Bomers
Publisher: Springer Science & Business Media
ISBN: 9401711321
Category : Business & Economics
Languages : en
Pages : 455
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Book Description
This volume contains a selection of the most notable contributions delivered at the research conference "Industrial Relations and Conflict Management: Different Ways of Managing Conflict," which was hosted by the Nether lands School of Business in July 1980. Held at Nijenrode Castle, the confer ence brought together an international gathering of thirty-five of the most distinguished scholars in these fields to present research papers and to en gage in round-table discussions. One of the principal aims of the conference was to explore cross-links and differences between the areas of conflict management and industrial relations in an international context. The book opens with a chapter by George Strauss, who provides an in troduction to and an overall view of the subject matter covered. The chap ters that follow in Part I deal with differing conflict conditions and defini tions and their implications for managing conflict. The manifestations of conflict and different modes of conflict management are the subject of the chapters in Part II. In Part III, three empirical studies of conflict are dis cussed. Part IV is concerned with comparative industrial relations, while value issues and conflict are the focus of Part V. Finally, in the Epilogue the participant feedback regarding the conference is reviewed.
Author: G.B.J. Bomers
Publisher: Springer Science & Business Media
ISBN: 9401711321
Category : Business & Economics
Languages : en
Pages : 455
Get Book
Book Description
This volume contains a selection of the most notable contributions delivered at the research conference "Industrial Relations and Conflict Management: Different Ways of Managing Conflict," which was hosted by the Nether lands School of Business in July 1980. Held at Nijenrode Castle, the confer ence brought together an international gathering of thirty-five of the most distinguished scholars in these fields to present research papers and to en gage in round-table discussions. One of the principal aims of the conference was to explore cross-links and differences between the areas of conflict management and industrial relations in an international context. The book opens with a chapter by George Strauss, who provides an in troduction to and an overall view of the subject matter covered. The chap ters that follow in Part I deal with differing conflict conditions and defini tions and their implications for managing conflict. The manifestations of conflict and different modes of conflict management are the subject of the chapters in Part II. In Part III, three empirical studies of conflict are dis cussed. Part IV is concerned with comparative industrial relations, while value issues and conflict are the focus of Part V. Finally, in the Epilogue the participant feedback regarding the conference is reviewed.
Author: Patricia Elgoibar
Publisher: Springer
ISBN: 3319314750
Category : Psychology
Languages : en
Pages : 230
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Book Description
This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.
Author: David Lewin
Publisher: Emerald Group Publishing
ISBN: 1786350599
Category : Business & Economics
Languages : en
Pages : 280
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Book Description
Volume 22 of Advances in Industrial and Labor Relations focuses on new approaches to managing resolving workplace disputes and alternative dispute resolution (ADR) from both theoretical and empirical perspectives and includes contributions from leading international scholars, including J. Ryan Lamare, William K Roche and Paul L. Latreille.
Author: Sander Meredeen
Publisher: Hutchinson Radius
ISBN:
Category : Business & Economics
Languages : en
Pages : 332
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Book Description
Author: Martin C. Euwema
Publisher: Springer
ISBN: 3319925318
Category : Psychology
Languages : en
Pages : 339
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Book Description
This open access book opens up the black box of mediation in collective conflicts through the analyses and comparisons of various systems. Mediation and related third party interventions such as conciliation and facilitation are discussed as effective prevention and regulation tools for different types of collective labor conflicts. These interventions fit in a new developed five-phase model of collective conflicts in organizations, going from capacity building in latent conflicts, through conciliation, mediation and arbitration in escalating phases, to rebuilding of trust after hot conflicts. The authors promote understanding and discussion with regards to labor mediation systems, presenting comparative research on the perspectives of mediators and users of mediation. This book describes and analyses laws, regulations and practices of mediation in seventeen countries, with a relative strong emphasis on Europe. Part 1 presents theoretical frameworks on conciliation and mediation in collective labor conflicts. Part 2 presents regulations and practices in 12 European countries: Belgium, Denmark, Estonia, France, Italy, Poland, Portugal, Spain, The Netherlands, and the United Kingdom. Part 3 discusses mediation in these collective conflicts in Australia, China, India, South Africa and the USA. Part 4 offers conclusions and ways forward. This book offers analyses, good practices and developments for third party intervention in collective labor conflicts in global and local changing environments. This book is a must-read for policy makers, , social partners at different levels, as well as scholars and practitioners in industrial relations, human resources management and conflict management, particularly conciliators and mediators.
Author: David Lewin
Publisher: Emerald Group Publishing
ISBN: 1787434850
Category : Business & Economics
Languages : en
Pages : 264
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Book Description
Volume 24 of Advances in Industrial and Labor Relations (AILR) contains eight papers highlighting important aspects of the employment relationship. The papers deal with such themes as shifts in workplace voice, justice, negotiation and conflict resolution in contemporary workplaces.
Author: T. Hanami
Publisher: Springer
ISBN:
Category : Law
Languages : en
Pages : 272
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Book Description
Author: George Strauss
Publisher:
ISBN:
Category : Conflict management
Languages : en
Pages : 32
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Book Description
Author: William K. Roche
Publisher: OUP Oxford
ISBN: 019162456X
Category : Business & Economics
Languages : en
Pages : 750
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Book Description
New ways of managing conflict are increasingly important features of work and employment in organizations. In the book the world's leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy. Developments in the management of individual and collective conflict at work are addressed, as are innovations in both unionized and non-union organizations and in the private and public sectors. New practices for managing conflict in organizations are set in the context of trends in workplace conflict and perspectives on how conflict should be understood and addressed. Part 1 examines the changing context of conflict management by addressing the main frameworks for understanding conflict management, the trend in conflict at work, developments in employment rights, and the influence of HRM on conflict management. Part 2 covers the main approaches to conflict management in organizations, addressing both conventional and alternative approaches to conflict resolution. Conventional grievance handling and third-party processes in conflict resolution are examined as well as the main ADR practices, including conflict management in non-union firms, the role of the organizational ombudsman, mediation, interest-based bargaining, line and supervisory management, and the concept of conflict management systems. Part 3 presents case studies of exemplars and innovators in the field, covering mediation in the US postal service, interest-based bargaining at Kaiser-Permanente, 'med-arb' in the New Zealand Police, and judicial mediation in UK employment tribunals. Part 4 covers international developments in conflict management in Germany, Japan, The United States, Australia, New Zealand, the United Kingdom and China. This Handbook gives a comprehensive overview of this growing field, which has seen an huge increase in programmes of study in university business and law schools and in executive education programmes.
Author: Nora Doherty
Publisher: Kogan Page Publishers
ISBN: 0749450193
Category : Business & Economics
Languages : en
Pages : 208
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Book Description
Workplace mediation is becoming an increasingly popular dispute resolution method to settle interpersonal employee conflicts, including harassment and bullying complaints. There is a direct ratio between the quality of relationships across the workplace and long-term effectiveness and success. Mediation addresses complex relationship difficulties head-on so that working relationships can be restored. Fostering a philosophy of mediation as a culture and a "co-entrepreneurial" business model, Doherty and Guyler consider what mediation is, why it is necessary and how it works, including the main principles of operation and the 6-step structure of a mediation meeting. They analyze the reasons for conflict and suggest useful everyday communication skills to help defuse anger or aggression. Real case studies look at specific complaints of bullying, of sexual harassment and of racism, generational conflicts within family businesses and boardroom conflicts between chairmen and CEOs.
