The Front-Line Leader

The Front-Line Leader PDF Author: Chris Van Gorder
Publisher: John Wiley & Sons
ISBN: 1118933346
Category : Business & Economics
Languages : en
Pages : 214

Get Book

Book Description
Real leadership that leads to high engagement, higher performance, and a culture of accountability As president and CEO of Scripps Health, one of America's most prestigious health systems, Chris Van Gorder presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position. While hospitals and health systems nationwide have laid people off or are closing their doors, Scripps is financially healthy, has added thousands of employees (even with a no-layoff philosophy), and has developed a reputation as a top employer. What are the secrets to this remarkable story? In The Front-Line Leader, Chris Van Gorder candidly shares his own incredible story, from police officer to CEO, and the leadership philosophy that drives all of his decisions and actions: people come first. Van Gorder began his unlikely career as a California police officer, which deeply instilled in him a sense of social responsibility, honesty, and public service. After being injured on the job and taking an early retirement, Van Gorder had to reinvent himself, taking a job as a hospital security director, a job that would change his life. Through hard work and determination, he rose to executive ranks, eventually becoming CEO of Scripps. But he never forgot his own roots and powerful work ethic, or the time when he was a security officer and a CEO would not make eye contact with him. Van Gorder leads from the front lines, making it a priority to know his employees and customers at every level. His values learned on the force—protecting the community, educating citizens, developing caring relationships, and ultimately doing the right thing—shape his approach to business. As much as companies talk about accountability, managers seldom understand what practical steps to take to achieve an ethic of service that makes accountability meaningful. The Front-Line Leader outlines specific tactics and steps anyone can use starting today to take responsibility, inspire others, and achieve breakout results for their organizations. Van Gorder reveals how a no-layoff philosophy led to higher accountability, how his own attention to seemingly minor details spurred larger change, and how his own high standards for himself and his team improved morale and productivity. From general strategy to the tiny, everyday steps leaders can take to create the kind of culture and accountability that translates into major competitive advantage, The Front-Line Leader charts a path to better leadership and a more engaged, higher-performing organization.

Front Line Leadership

Front Line Leadership PDF Author: Nicholas R. Ripplinger
Publisher:
ISBN: 9781944177195
Category :
Languages : en
Pages : 164

Get Book

Book Description
"Resumes don't tell employers everything they need to know about prospective leadership hires. That is never truer than with our veterans. A better approach would be to ask, 'What have you learned, and how will you apply it?'" Nick Ripplinger Through honest, compelling storytelling, Nick Ripplinger takes the reader through various scenarios and illustrates how leadership decisions, both good and bad, impact a situation and the lives of those involved. By pinpointing specific lessons he learned through these experiences, Nick offers his insights and discusses how these lessons apply not only to the military but to the business world as well. In this book Nick shares lessons such as: The danger of using fear as a leadership style The significance of documenting goals The importance of taking care of yourself The value of collaboration The consequences of not having a plan Nick offers the reader a glimpse into his head and his heart as he shares his oftentimes grueling experiences. In an honest, authentic way, Nick uses these stories to illustrate what works and what doesn't with regard to effective leadership, and further explains the results and repercussions of key decisions. The stories are entertaining, but the lessons learned at the end of each chapter are invaluable for anyone wanting to grow as a leader."

Leading on the Frontline

Leading on the Frontline PDF Author: Linda Cruse
Publisher: John Wiley & Sons
ISBN: 0730365816
Category : Self-Help
Languages : en
Pages : 225

Get Book

Book Description
Transform your leadership with powerful lessons from the frontline Leading on the Frontline brings humanitarian leadership into the boardroom, giving business leaders a powerful lesson in engagement, motivation, inspiration and innovation. Drawing upon a lifetime of humanitarian work in some of the world’s most difficult places, author Linda Cruse shares stories from the frontline that illustrate how to dig deep, inspire, thrive and more. Business leaders work on a different type of frontline — one that is no less volatile, uncertain, complex and ambiguous — and the ability to deal effectively with the unexpected sets great leaders apart from the herd. Tap into your own intuition, compassion and courage; keep composure under pressure; align vision with strategic goals; exercise mental toughness — these skills are required in the aftermath of a tsunami in Thailand or a landslide in Nepal, and in business, they propel good people to great feats of leadership. This book presents extraordinary stories of extraordinary people who confront the best and worst of humanity every day. These people accomplish big things with few resources, prioritise progress over personal comfort and prevail over seemingly impossible odds. Their lessons contain multitudes for those who aspire to be great leaders — and the very best version of themselves. Learn the secrets of effective leadership through the frontline humanitarian lens Master the art of storytelling to build morale, strengthen teamwork and define problem solving paradigms See everyday situations in a new way, discover new possibilities and unearth new solutions Learn how extraordinary people confront fear, face death and find joy in the most difficult circumstances Whether on the frontline or in the boardroom, the objective is the same: to achieve goals and exceed expectations. Leading on the Frontline equips leaders with the skills and perspective they need to emerge victorious in a relentlessly volatile, constantly changing world.

Process Safety Leadership from the Boardroom to the Frontline

Process Safety Leadership from the Boardroom to the Frontline PDF Author: CCPS (Center for Chemical Process Safety)
Publisher: John Wiley & Sons
ISBN: 1119519314
Category : Technology & Engineering
Languages : en
Pages : 277

Get Book

Book Description
The definitive leadership guide on safe practices The release of chemicals and other hazardous materials pose significant, potentially catastrophic threats worldwide. An alarming number of such events, all of which are preventable, occur too often. Reducing the frequency of serious incidents is a fundamental responsibility of leadership at all levels, from frontline managers and supervisors to C-suite executives and the board of directors as well. Process Safety Leadership from the Boardroom to the Frontline is a practical, authoritative guide that clearly demonstrates how to create a viable culture of safety within an organization, implement and maintain disciplined management systems, and address the risks of process safety deficiencies. The most important factor in any management system is leadership. For chemical process safety management, effective and informed leadership provides direction, reinforces commitment, and drives responsibility. Written by experts from the Center for Chemical Process Safety, the world's largest provider of engineering curriculum materials for process safety, this pragmatic book contains the critical information and guidelines required to lead and manage process safety. Detailed yet accessible chapters examine topics such as strengthening management system accountability, driving operation within constraints, ensuring corporate memory, verifying execution, and more. Designed to be frequently used, shared, and discussed by leadership teams throughout an organization, this indispensable resource: Demonstrates the many ways process safety benefits an organization, based on benchmarking and broad industrial experience Develops skills and expands knowledge needed to drive consistent, reliable process safety performance Describes essential behaviors and actions for leaders to drive excellence in process safety cultures and disciplined management systems Helps establish risk criteria and safeguards for companies Presents new and previously unpublished experiences, approaches, and thinking Written for executives, plant leaders, functional managers, frontline supervisors and also individual contributors, Process Safety Leadership from the Boardroom to the Frontline provides a much-needed guide for instituting safe practices within a company. The Center for Chemical Process Safety (CCPS) has been the world leader in developing and disseminating information on process safety management and technology since 1985. The CCPS, an industry technology alliance of the American Institute of Chemical Engineers (AIChE), has published over 100 books in its process safety guidelines and process safety concepts series, and over 10 training modules through its Safety in Chemical Engineering Education (SAChE) series.

The Fearless Front Line

The Fearless Front Line PDF Author: Ray Attiyah
Publisher: Routledge
ISBN: 9781937134617
Category : Corporate culture
Languages : en
Pages : 0

Get Book

Book Description
Leaders are committed to improving and growing their businesses, but all too often they find themselves mired in operational details and daily issues, leaving no time to pursue bold visions. "The Fearless Front Line "is a call to action for these leaders: to set a standard of fearlessness where front line workers have an "I run this place!" mindset that reflects pride and ownership of their critical role. This, in turn, liberates leadership to focus on the big-picture, bold strategies to improve and grow the business. Featuring Ray Attiyah's Run-Improve-Grow (RIG) model, "The Fearless Front Line "provides readers with critical processes and tools, including the RIG Roadmap, World Class Time Allocation standards, and What Went Well Daily Huddle scripts to create responsive, innovative, and nimble organizations and inspired, accountable, and confident teams. With "The Fearless Front Line," leaders can benefit from a proven program to drive perpetual and transformational improvement and growth.

Leadership Basics for Frontline Managers

Leadership Basics for Frontline Managers PDF Author: Bill Templeman
Publisher: CRC Press
ISBN: 1040082017
Category : Business & Economics
Languages : en
Pages : 154

Get Book

Book Description
This book is classified and organised into three major headings: personal effectiveness, leadership, and communication. It focuses on interpersonal management skills and explains what it takes to improve how frontline managers and supervisors communicate and relate to their employees and customers.

The Frontline CEO: Turn Employees into Decision Makers Who Innovate Solutions, Win Customers, and Boost Profits

The Frontline CEO: Turn Employees into Decision Makers Who Innovate Solutions, Win Customers, and Boost Profits PDF Author: Eric Strafel
Publisher: McGraw Hill Professional
ISBN: 1264257813
Category : Business & Economics
Languages : en
Pages : 225

Get Book

Book Description
Drive long-term business results by empowering every employee at every level to become a skilled and effective frontline decision maker Today, the pace of change is so great that no company can afford to wait to respond to new developments. You need nimble and creative problem solving, and the most intelligent and efficient decision-making doesn’t come from the top—it comes from your employees on the front lines who interact with customers and can see and respond to the shifting landscape before anyone else. The leaders whose organizations are best able to innovate solutions, win customers, and boost profits during this era of rapid change are the ones who realize that everyone—from the CEO down to the frontline employee—is a leader, capitalize on that knowledge, and use it to grow. In this book, Eric Strafel draws on 20 years of experience as a top executive at Fortune 500 companies to show you how to decentralize and democratize decision-making through every level of the workforce, while ensuring that the company stays aligned, that each employee understands the company’s underlying purpose, and that everyone works toward the same goal. Learn how to: leverage frontline leadership to improve corporate agility partner with customers and with frontline employees to maximize internal innovation and deliver solutions cultivate a diverse, inclusive, and equitable culture that values each employee create a highly engaged, empowered, and energized workforce in every department equip the company to break through barriers, overcome plateaus, and scale Effective leadership isn’t about what you can achieve—it’s about what you can help others achieve. Make the switch from an antiquated top-down leadership style to a flatter, more nimble system in which every employee behaves and is treated like a leader. The Frontline CEO delivers the knowledge, strategies, and tactics you need to drive sustainable growth while creating a positive impact in the lives of your employees and community.

Blue-Collar Leadership

Blue-Collar Leadership PDF Author: Mack Story
Publisher: Kaizenops
ISBN: 9780692654316
Category :
Languages : en
Pages : 118

Get Book

Book Description
Finally, there is a book specifically created for the often overlooked and underdeveloped blue-collar workers on the front lines. My passion is to help leaders and organizations invest in those on the front lines or to help you invest in yourself. For the blue-collar workers I value so much: I've written the book I wish someone would have given me this book nearly 30 years ago when I started my career on the front lines. It would have changed my life then. It can change your life now. Separate yourself from the crowd quickly by learning how to master the traits High Impact leaders value most. You will learn how to get noticed for the right reasons and how to get promoted for the right reasons. You will learn how to become recognized as a front line leader worth following, and you don't need formal authority (position) because you will develop something better: moral authority (influence). I've made this book easy to read for the non-readers on the front lines. There are 30 chapters with 3 pages each. If you read a chapter a day (3 pages) you will easily complete the book in 1 month even if you're a non-reader. I've written this book specifically for the often overlooked great people with so much untapped potential on the front lines. If you're on the front lines it will help you better understand: - how to make an impact from where you are - how to be recognized for your abilities - how to position yourself well for promotions - how to increase your influence with your leaders and your teammates - how to be a better team player - how & why you should accept more responsibility - how to intentionally become more valuable to the company - how to become more valuable and successful as an individual - how to lead yourself well in order to create a better future for yourself This book will actually be great for anyone at any level in any industry, but the greatest value will be for those in the blue-collar world on the front lines along with the first few layers of front line leaders. Of course, higher level leaders also need to know and understand what's in this book to multiply the potential of those on the front lines.

Leadership

Leadership PDF Author: Theo Veldsman
Publisher: KR Publishing
ISBN: 9781869226091
Category :
Languages : en
Pages :

Get Book

Book Description
Over 80 Contributors, 56 Chapters - This is the most comprehensive leadership book.

Leadership on the Line, With a New Preface

Leadership on the Line, With a New Preface PDF Author: Ronald Heifetz
Publisher: Harvard Business Press
ISBN: 1633692841
Category : Business & Economics
Languages : en
Pages : 288

Get Book

Book Description
The dangerous work of leading change--somebody has to do it. Will you put yourself on the line? To lead is to live dangerously. It's romantic and exciting to think of leadership as all inspiration, decisive action, and rich rewards, but leading requires taking risks that can jeopardize your career and your personal life. It requires putting yourself on the line, disrupting the status quo, and surfacing hidden conflict. And when people resist and push back, there's a strong temptation to play it safe. Those who choose to lead plunge in, take the risks, and sometimes get burned. But it doesn't have to be that way say renowned leadership experts Ronald Heifetz and Marty Linsky. In Leadership on the Line, they show how it's possible to make a difference without getting "taken out" or pushed aside. They present everyday tools that give equal weight to the dangerous work of leading change and the critical importance of personal survival. Through vivid stories from all walks of life, the authors present straightforward strategies for navigating the perilous straits of leadership. Whether you're a parent or a politician, a CEO or a community activist, this practical book shows how you can exercise leadership and survive and thrive to enjoy the fruits of your labor.