Author: Lora Arduser
Publisher: Atlantic Publishing Company
ISBN: 0910627347
Category : Business & Economics
Languages : en
Pages : 544
Get Book
Book Description
Book & CD-ROM. Training is an investment for the future, the only foundation on which success can be built. Training delivers excellence in product and performance, elevating a good restaurant into a great one. Training will keep the skills of its employees and management sharp. But in no other industry is its absence or presence as obvious as it is in the food service industry. It is hard to find good, qualified employees, and even harder to keep them. In addition, unemployment levels are low, and competition for qualified workers is tough. What's the answer? Training! Constant training and re-enforcement keeps employees and management sharp and focused, and demonstrates the company cares enough to spend time and subsequently money on them. And that's precisely what this encyclopaedic book will do for you -- be your new training manager. The first part of the book will teach you how to develop training programs for food service employees, and how to train the trainer. The book is full of training tips, tactics and how-to's that will show you proper presentation, and how to keep learners motivated both during and after the training. The second part of the book details specific job descriptions and detailed job performance skills for every position in a food service operation, from the general manager to dishwasher. There are study guides and tests for all positions. Some of the positions include General Manager, Kitchen Manager, Server, Dishwasher, Line Cook, Prep Cook, Bus Person, Host/Hostess, Bartender, Wine & Alcohol Service, Kitchen Steward, Food Safety, Employee Safety, Hotel Positions, etc. Specific instructions are provided for using equipment as well.
Author: Douglas Robert Brown
Publisher: Atlantic Publishing Company
ISBN: 0910627290
Category : Business & Economics
Languages : en
Pages : 542
Get Book
Book Description
Accompanying CD-ROM contains all the forms, over 475, available in the book in pdf format, and can be customized and printed.
Author: Dianna Podmoroff
Publisher: Atlantic Publishing Company
ISBN: 0910627371
Category : Business & Economics
Languages : en
Pages : 288
Get Book
Book Description
Book & CD-ROM. Ask any manager today and they will say their biggest concern is the competition for talented, good employees. The business costs and impact of employee turnover can be grouped into four major categories: costs resulting from a person leaving, hiring costs, training costs and lost productivity costs. The estimated cost to replace an employee is at least 150 percent of the person's base salary. As you can see, managers must learn to hire, train and keep your employees highly motivated. This book will help you to learn the fundamentals of sound hiring, how to identify high-performance candidates and how to spot evasions. You will learn to create a workplace full of self-motivated employees who are highly purpose-driven. The book contains a wide assortment of carefully worded questions that help to make the process more effective. Innovative step-by-step descriptions of how to recruit, interview, hire, train and keep the best people for every position in your organisation. This book is filled to the brim with innovative and fun training ideas (that cost little or nothing) and ideas for increasing employee involvement and enthusiasm. When you get your employees involved and enthused, you will keep them interested and working with you, not against you. With the help of this book, get started today on building your workplace into one that inspires employees to do excellent work because they really want to!
Author: Jeffrey Schim
Publisher: Createspace Independent Publishing Platform
ISBN: 9781530868469
Category :
Languages : en
Pages : 304
Get Book
Book Description
Whether you are a new restaurant or an existing restaurant, the restaurant training manual will be the perfect guide to train your management and staff members. This guide covers all aspects of restaurant management and operations. This training manual goes into detail on how to provide top notch customer service, kitchen and food preparation, tracking inventory and sales, managing food and labor cost, how to be prepared for emergencies and daily restaurant operations. Use different sections in this manual to train cooks, prep cooks, dishwashers, servers, greeters, bartenders and barbacks. We recommend using the entire manual to train managers since they need to know all the areas in the restaurant.The information in this manual has been used in many successful restaurants. The material in this manual was created by individuals who worked in the restaurant industry and know how to create a thriving business with exceptional customer service.The manual includes the following management topics:* Orientation * Sexual Harassment * Open Door Policy * Minor Laws * What Makes a Great Manager?* Manager Job Description * Hiring and Termination Procedures * Interviewing and Hiring Process * Application and Hiring * Do's and Don'ts of Hiring * Interviewing Process * Suspending/Terminating Employees * The Manager's Walk-through and Figure Eights * Opening/Closing Manager Responsibilities * Opening Manager Responsibilities * Closing Manager Responsibilities * Restaurant Pre-Shift Alley Rally * Call Outs * Communication Skills * How to Read Body Language * The Customer's Eyes * How to Prevent Guest Complaints * Guest Recovery * Restaurant Safety * Flow of Food * Food Safety & Allergens * Time & Temperature * Food Borne Illness * Cash Procedures & Bank Deposits * Manager Computer Functions * Bookkeeping * Management Cash Register Audits * Management Safe Fund Audits * Management Perpetual Inventory Audit * Labor and Food Cost Awareness * Food Cost Awareness & Inventory * Food Cost Awareness & Theft * Food Cost Awareness & Preventive Measures * Restaurant Prime Cost * Restaurant Emergency Procedures * Refrigerator Units / Freezer Units Procedures * Robberies * Fires * Responsibility of Owner/Employer
Author: Douglas Robert Brown
Publisher: Atlantic Publishing Company
ISBN: 0910627975
Category : Business & Economics
Languages : en
Pages : 1133
Get Book
Book Description
Book & CD. This comprehensive book will show you step-by-step how to set up, operate, and manage a financially successful food service operation. This Restaurant Manager's Handbook covers everything that many consultants charge thousands of dollars to provide. The extensive resource guide details more than 7,000 suppliers to the industry -- virtually a separate book on its own. This reference book is essential for professionals in the hospitality field as well as newcomers who may be looking for answers to cost-containment and training issues. Demonstrated are literally hundreds of innovative ways to streamline your restaurant business. Learn new ways to make the kitchen, bars, dining room, and front office run smoother and increase performance. You will be able to shut down waste, reduce costs, and increase profits. In addition, operators will appreciate this valuable resource and reference in their daily activities and as a source of ready-to-use forms, Web sites, operating and cost cutting ideas, and mathematical formulas that can be easily applied to their operations. Highly recommended!
Author: Amanda Miron
Publisher: Atlantic Publishing Company
ISBN: 0910627592
Category : Business & Economics
Languages : en
Pages : 562
Get Book
Book Description
CD-ROM contains: forms in PDF and a business plan in MS Word.
Author: Douglas Robert Brown
Publisher: Atlantic Publishing Company
ISBN: 0910627614
Category : Business & Economics
Languages : en
Pages : 789
Get Book
Book Description
This step-by-step guide will take the mystery out of how to reduce costs in four critical areas: food, beverage, operations and labor.
Author: Karen E. Drummond
Publisher: Wiley
ISBN: 9780471552079
Category : Business & Economics
Languages : en
Pages : 0
Get Book
Book Description
This ready-to-use staff training manual covers three basic areas: safety and sanitation, food production skills and service ability. Discusses standard industry procedures and practices with instructions for customizing to individual restaurant operations. Presents 30 training outlines featuring ready-to-photocopy transparency masters and employee materials such as summaries, exercises and quizzes. Also includes a variety of suggested training techniques.
Author:
Publisher: Elsevier
ISBN: 0128126884
Category : Technology & Engineering
Languages : en
Pages : 1861
Get Book
Book Description
The Encyclopedia of Food Security and Sustainability, Three Volume Set covers the hottest topics in the science of food sustainability, providing a synopsis of the path society is on to secure food for a growing population. It investigates the focal issue of sustainable food production in relation to the effects of global change on food resources, biodiversity and global food security. This collection of methodological approaches and knowledge derived from expert authors around the world offers the research community, food industry, scientists and students with the knowledge to relate to, and report on, the novel challenges of food production and sustainability. This comprehensive encyclopedia will act as a platform to show how an interdisciplinary approach and closer collaboration between the scientific and industrial communities is necessary to strengthen our existing capacity to generate and share research data. Offers readers a ‘one-stop’ resource on the topic of food security and sustainability Contains articles split into sections based on the various dimensions of Food Security and Food Sustainability Written by academics and practitioners from various fields and regions with a “farm to fork understanding Includes concise and accessible chapters, providing an authoritative introduction for non-specialists and readers from undergraduate level upwards, as well as up-to-date foundational content for those familiar with the field
Author: JASON E. LEE
Publisher: Xlibris Corporation
ISBN: 1462836054
Category : Fiction
Languages : en
Pages : 177
Get Book
Book Description
World leaders conspire to conceal the greatest phenomenon to ever happen to mankind, while three preposterously grouped men set off together in a twist of destiny to make contact with visitors from another world and two detached lovers are brought back together to circumvent a nuclear catastrophe. Some are given visions of the aliens strange world. Though the visions fade over time, they are never gone, giving those involved a desire to explore the universe and Earths true past, because there is so much, still unknown.
