Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition PDF Download
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Author: Claire Agutter
Publisher: IT Governance Publishing Ltd
ISBN: 1787783154
Category : Computers
Languages : en
Pages : 344
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Book Description
Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Professional certification. Prepare for your SIAM™ Professional exam and understand how SIAM can benefit your organization.
Author: Claire Agutter
Publisher: IT Governance Publishing Ltd
ISBN: 1787783154
Category : Computers
Languages : en
Pages : 344
Get Book
Book Description
Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Professional certification. Prepare for your SIAM™ Professional exam and understand how SIAM can benefit your organization.
Author: Claire Agutter
Publisher:
ISBN: 9781787783232
Category : Electronic data processing personnel
Languages : en
Pages :
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Book Description
"The official guide for the EXIN SIAMTM Professional certification SIAM (service integration and management) is an evolution of how to apply a framework for integrated service management across multiple service providers. It has developed as organizations have moved away from outsourced contracts with a single supplier to an environment with multiple service providers. SIAM supports cross-functional, cross-process and cross-provider integration. It creates an environment where all parties: Know their role, responsibilities and context in the ecosystem Are empowered to deliver Are held accountable for the outcomes they are required to deliver Service Integration and Management (SIAMTM) Professional Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAMTM Professional certification. This book will help candidates pass their Professional certification and expands upon the topics introduced in Service Integration and Management (SIAMTM) Foundation Body of Knowledge (BoK), Second edition. The book will appeal to: Anyone wishing to build on their foundation-level knowledge of SIAM and achieve the SIAMTM Professional certification Customer organizations and their staff looking for guidance when managing a multi-service provider environment Service integrators and their staff wishing to work in a SIAM ecosystem effectively Internal and external service providers and their staff wishing to understand their role in a SIAM ecosystem Consultants in service management and other frameworks who wish to expand their knowledge Prepare for your SIAMTM Professional exam and understand how SIAM can benefit your organization!"--
Author: Van Haren Publishing
Publisher:
ISBN: 9789401802994
Category :
Languages : en
Pages : 0
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Book Description
Service Integration and Management Professional Body of Knowledge (SIAM (R) Professional BoK)
Author: Claire Agutter
Publisher: Itgp
ISBN: 9781787783133
Category :
Languages : en
Pages : 480
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Book Description
Service Integration and Management (SIAM(TM)) Professional Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM(TM) Professional certification.
Author: Dave Armes
Publisher: Van Haren
ISBN: 9401805784
Category : Education
Languages : en
Pages : 225
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Book Description
For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach. Service Integration is the set of principles and practices, which facilitate the collaborative working relationships between service providers required to maximize the benefit of multi-sourcing. Service integration facilitates the linkage of services, the technology of which they are comprised and the delivery organizations and processes used to operate them, into a single operating model.SIAM is a relatively new and fast evolving concept. SIAM teams are being established in many organizations and in many different sectors, as part of a strategy for (out)sourcing IT services and other types of service.This is the first book that describes the concepts of SIAM. It is intended for: ITSM professionals working in integrated multi-sourced environments; Service customer managers, with a responsibility to secure the business supply of IT services in a multi-sourced environment; Service provider delivery managers with a responsibility to integrate multiple services to meet the demands of the customers business and users; Service provider managers with responsibilities to manage integrated services, participating in a multi-sourced environment.
Author: Claire Agutter
Publisher: Itgp
ISBN: 9781787783102
Category :
Languages : en
Pages : 320
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Book Description
Service Integration and Management (SIAM(TM)) Foundation Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM(TM) Foundation certification.
Author: Pete Egoscue
Publisher: Bantam
ISBN: 1101886641
Category : Health & Fitness
Languages : en
Pages : 321
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Book Description
Live pain free! Now fully updated and revised throughout, this million-copy bestseller will help you feel and move better. “This book is extraordinary, and I am thrilled to recommend it to anyone who’s interested in dramatically increasing the quality of their physical health.”—Tony Robbins With a new foreword by John Lynch, Hall of Fame NFL safety and general manager of the San Francisco 49ers Starting today, you don’t have to live in pain. That is the revolutionary message of the Egoscue Method, a breakthrough system for eliminating musculoskeletal pain without drugs, surgery, or expensive physical therapy. Developed by Pete Egoscue, an internationally renowned physiologist and injury consultant to some of the most successful performers in all walks of life, the Egoscue Method has helped millions of people with an astounding success rate of over 90 percent. The Method uses a series of gentle exercises and carefully constructed stretches called “E-cises” to teach the body to return to its natural, pain-free state. Inside, you’ll find detailed photographs and step-by-step instructions for dozens of E-cises specifically designed to provide quick and lasting relief of • joint discomfort, including back and neck pain; achy knees, hips, and shoulders; arthritis; and injured ankles. • muscle and soft-tissue problems, including rotator cuff injuries, tendinitis, and common foot ailments. • shooting pains, including sciatica and carpal tunnel syndrome. • and much more, including headaches, vertigo, and fatigue. With this book, you’re on your way to regaining the greatest gift of all: a pain-free body!
Author: Mihaly Csikszent
Publisher: Harper Collins
ISBN: 0060920432
Category : Psychology
Languages : en
Pages : 322
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Book Description
An introduction to "flow," a new field of behavioral science that offers life-fulfilling potential, explains its principles and shows how to introduce flow into all aspects of life, avoiding the interferences of disharmony.
Author: William Arruda
Publisher: John Wiley & Sons
ISBN: 9781118045060
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
Praise for Career Distinction "Hands down, this book is the bible on branding for your career!" -- Susan Britton Whitcomb, author of Job Search Magic "As a professional resume writer and career coach, I have extolled the concept of personal branding for my clients for years. Now, for the first time ever, I have an outstanding resource to recommend--Career Distinction by William Arruda and Kirsten Dixson. This book details the concept of personal branding in a magnificent and easy-to-digest presentation that is a must-buy for every serious job seeker." -- Wendy S. Enelow, CCM, MRW, JCTC, CPRW Executive Director of the Career Masters Institute "Arruda and Dixson are widely respected in the global career coaching community as gurus who not only teach but live the personal branding model, and their expertise and passion show through on every page of this practical, indispensable book. I highly recommend it to all who want to distinguish themselves from the competition." -- L. Michelle Tullier, PhD, Vice President of Right Management and author of The Unofficial Guide to Landing a Job
Author: Manuel Castells
Publisher: John Wiley & Sons
ISBN: 0745695779
Category : Political Science
Languages : en
Pages : 328
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Book Description
Networks of Outrage and Hope is an exploration of the newforms of social movements and protests that are erupting in theworld today, from the Arab uprisings to the indignadas movement inSpain, from the Occupy Wall Street movement to the social protestsin Turkey, Brazil and elsewhere. While these and similar socialmovements differ in many important ways, there is one thing theyshare in common: they are all interwoven inextricably with thecreation of autonomous communication networks supported by theInternet and wireless communication. In this new edition of his timely and important book, ManuelCastells examines the social, cultural and political roots of thesenew social movements, studies their innovative forms ofself-organization, assesses the precise role of technology in thedynamics of the movements, suggests the reasons for the supportthey have found in large segments of society, and probes theircapacity to induce political change by influencing people’sminds. Two new chapters bring the analysis up-to-date and draw outthe implications of these social movements and protests forunderstanding the new forms of social change and politicaldemocracy in the global network society.
