Author: Peggi Ridgway
Publisher: Peggi Ridgway
ISBN: 9780979828508
Category : Biography & Autobiography
Languages : en
Pages : 290
Book Description
Sending Flowers to America
Author: Peggi Ridgway
Publisher: Peggi Ridgway
ISBN: 9780979828508
Category : Biography & Autobiography
Languages : en
Pages : 290
Book Description
Publisher: Peggi Ridgway
ISBN: 9780979828508
Category : Biography & Autobiography
Languages : en
Pages : 290
Book Description
The School Journal
East of East
Author: Romeo Guzmán
Publisher: Rutgers University Press
ISBN: 1978805489
Category : History
Languages : en
Pages : 363
Book Description
East of East: The Making of Greater El Monte, is an edited collection of thirty-one essays that trace the experience of a California community over three centuries, from eighteenth-century Spanish colonization to twenty-first century globalization. Employing traditional historical scholarship, oral history, creative nonfiction and original art, the book provides a radical new history of El Monte and South El Monte, showing how interdisciplinary and community-engaged scholarship can break new ground in public history. East of East tells stories that have been excluded from dominant historical narratives—stories that long survived only in the popular memory of residents, as well as narratives that have been almost completely buried and all but forgotten. Its cast of characters includes white vigilantes, Mexican anarchists, Japanese farmers, labor organizers, civil rights pioneers, and punk rockers, as well as the ordinary and unnamed youth who generated a vibrant local culture at dances and dive bars.
Publisher: Rutgers University Press
ISBN: 1978805489
Category : History
Languages : en
Pages : 363
Book Description
East of East: The Making of Greater El Monte, is an edited collection of thirty-one essays that trace the experience of a California community over three centuries, from eighteenth-century Spanish colonization to twenty-first century globalization. Employing traditional historical scholarship, oral history, creative nonfiction and original art, the book provides a radical new history of El Monte and South El Monte, showing how interdisciplinary and community-engaged scholarship can break new ground in public history. East of East tells stories that have been excluded from dominant historical narratives—stories that long survived only in the popular memory of residents, as well as narratives that have been almost completely buried and all but forgotten. Its cast of characters includes white vigilantes, Mexican anarchists, Japanese farmers, labor organizers, civil rights pioneers, and punk rockers, as well as the ordinary and unnamed youth who generated a vibrant local culture at dances and dive bars.
America's Successful Men of Affairs: The United States at large
Author: Henry Hall
Publisher:
ISBN:
Category : New York (N.Y.)
Languages : en
Pages : 1060
Book Description
Publisher:
ISBN:
Category : New York (N.Y.)
Languages : en
Pages : 1060
Book Description
America's Service Meltdown
Author: Raul Pupo
Publisher: Bloomsbury Publishing USA
ISBN: 031338603X
Category : Business & Economics
Languages : en
Pages : 193
Book Description
In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back. What distinguishes America's Service Meltdown: Restoring Service Excellence in the Age of the Customer is its striking originality and applicability to businesses of nearly every type and size. Based on the author's extensive personal and professional experience, the book offers a straightforward, no nonsense model that clearly explains how to organize the modern enterprise for the delivery of service excellence. Customer-oriented companies can operate more effectively, Raul Pupo argues, by focusing on the critical success factors of service: leadership that unequivocally believes they are in business to serve the customer; a business-planning process centered around the customer; an organizational ethic of service up and down the ranks; and an empowered, motivated, and competent frontline organization. Readers will discover what it takes to serve customers superbly, how excellent customer service profoundly improves profitability, and how to identify the biggest obstacles to good service. Most importantly, they will be rewarded with concrete instructions that will enable them to deliver topnotch customer service every step of the way.
Publisher: Bloomsbury Publishing USA
ISBN: 031338603X
Category : Business & Economics
Languages : en
Pages : 193
Book Description
In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back. What distinguishes America's Service Meltdown: Restoring Service Excellence in the Age of the Customer is its striking originality and applicability to businesses of nearly every type and size. Based on the author's extensive personal and professional experience, the book offers a straightforward, no nonsense model that clearly explains how to organize the modern enterprise for the delivery of service excellence. Customer-oriented companies can operate more effectively, Raul Pupo argues, by focusing on the critical success factors of service: leadership that unequivocally believes they are in business to serve the customer; a business-planning process centered around the customer; an organizational ethic of service up and down the ranks; and an empowered, motivated, and competent frontline organization. Readers will discover what it takes to serve customers superbly, how excellent customer service profoundly improves profitability, and how to identify the biggest obstacles to good service. Most importantly, they will be rewarded with concrete instructions that will enable them to deliver topnotch customer service every step of the way.
Florists' Nationwide Telephone Delivery Network- America's Phone-Order Florists, Inc. V. Florists' Telegraph Delivery Association
Love in America
Author: Lawrence R. Samuel
Publisher: McFarland
ISBN: 1476638071
Category : Social Science
Languages : en
Pages : 173
Book Description
Widely considered the most complex of human emotions, romantic love both shapes and reflects core societal values, its expression offering a window into the cultural zeitgeist. In popular culture, romantic love has long been a mainstay of film, television and music. The gap between fictitious narratives of love and real-life ones is, however, usually wide--American's expectations of romance and affection often transcend reality. Tracing the history of love in American culture, this book offers insight into both the national character and emotional nature.
Publisher: McFarland
ISBN: 1476638071
Category : Social Science
Languages : en
Pages : 173
Book Description
Widely considered the most complex of human emotions, romantic love both shapes and reflects core societal values, its expression offering a window into the cultural zeitgeist. In popular culture, romantic love has long been a mainstay of film, television and music. The gap between fictitious narratives of love and real-life ones is, however, usually wide--American's expectations of romance and affection often transcend reality. Tracing the history of love in American culture, this book offers insight into both the national character and emotional nature.
America's Centenarians
Author: United States. Social Security Administration
Publisher:
ISBN:
Category : Older people
Languages : en
Pages : 1286
Book Description
Publisher:
ISBN:
Category : Older people
Languages : en
Pages : 1286
Book Description
America Divided
Author: Maurice Isserman
Publisher: Oxford University Press, USA
ISBN: 0195091906
Category : History
Languages : en
Pages : 369
Book Description
A definitive account of the turbulent 1960s, "America Divided" presents the most sophisticated understanding to date of all sides of the decade's many political, social, and cultural conflicts. 45 photos.
Publisher: Oxford University Press, USA
ISBN: 0195091906
Category : History
Languages : en
Pages : 369
Book Description
A definitive account of the turbulent 1960s, "America Divided" presents the most sophisticated understanding to date of all sides of the decade's many political, social, and cultural conflicts. 45 photos.