Public Service Management and Asylum

Public Service Management and Asylum PDF Author: Kirsty Strokosch
Publisher: Routledge
ISBN: 0429820844
Category : Business & Economics
Languages : en
Pages : 220

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Book Description
Co-production occurs when citizens actively participate in the design and delivery of public services. The concept and its practice are of increasing interest among policymakers, public service managers and academics alike, with co-production often being described as a revolutionary solution to public service reform. Public Service Management and Asylum: Co-production, Inclusion and Citizenship offers a comprehensive exploration of co-production from the public administration and service management perspectives. In doing so, it discusses the importance of both streams of literature in providing a holistic understanding of the concept, and based on this integration, it offers a model which differentiates co-production on five levels. The first three refer to the role of the public service user in the design and delivery of services (co-construction, participative co-production and co-design) and the other two focus on inter-organisational relationships (co-management and co-governance). This model is applied to the case of asylum seekers in receipt of social welfare benefits in Scotland to explore the implications for social inclusion and citizenship. It argues that as public service users, asylum seekers will always play an active role in the process of service production and while co-production does not provide asylum seekers with legal citizenship status, if offers an opportunity for asylum seekers to act like citizens and supports their inclusion into society. It will be of interest to researchers, academics, policymakers, public services managers, and students in the fields of public management, public administration, organizational studies.

Public Service Management and Asylum

Public Service Management and Asylum PDF Author: Kirsty Strokosch
Publisher: Routledge
ISBN: 0429820844
Category : Business & Economics
Languages : en
Pages : 220

Get Book

Book Description
Co-production occurs when citizens actively participate in the design and delivery of public services. The concept and its practice are of increasing interest among policymakers, public service managers and academics alike, with co-production often being described as a revolutionary solution to public service reform. Public Service Management and Asylum: Co-production, Inclusion and Citizenship offers a comprehensive exploration of co-production from the public administration and service management perspectives. In doing so, it discusses the importance of both streams of literature in providing a holistic understanding of the concept, and based on this integration, it offers a model which differentiates co-production on five levels. The first three refer to the role of the public service user in the design and delivery of services (co-construction, participative co-production and co-design) and the other two focus on inter-organisational relationships (co-management and co-governance). This model is applied to the case of asylum seekers in receipt of social welfare benefits in Scotland to explore the implications for social inclusion and citizenship. It argues that as public service users, asylum seekers will always play an active role in the process of service production and while co-production does not provide asylum seekers with legal citizenship status, if offers an opportunity for asylum seekers to act like citizens and supports their inclusion into society. It will be of interest to researchers, academics, policymakers, public services managers, and students in the fields of public management, public administration, organizational studies.

Co-Production and Public Service Management

Co-Production and Public Service Management PDF Author: Victor Pestoff
Publisher: Routledge
ISBN: 1351059661
Category : Business & Economics
Languages : en
Pages : 204

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Book Description
This volume compiles a dozen essays, by one of the most prolific proponents of co-production as a solution for many of the challenges facing public services and democratic governance at the outset of the 21st Century. Co-production is considered a partnership between citizens and public service providers that is essential for meeting a growing number of social challenges, since neither the government nor citizens can solve them on their own. These challenges include, among other things, improving the efficiency and effectiveness of public services in times of financial strain; increasing the legitimacy of the public sector after decades of questioning its ability with the spread of New Public Management; promoting social integration and cultural pluralism in increasingly diverse societies when millions of refugees and immigrants are on the move; tackling the threat of burgeoning populism following the rise of anti-immigrant and anti-global parties in many countries in recent years; and finally, finding viable solutions for meeting the growing needs of aging populations in many parts of the world. This volume addresses issues related to the successful development and implementation of a policy shift toward greater citizen participation in the design and delivery of the services they depend on in their daily lives and greater citizen involvement in resolving these tenacious problems, facilitated by the active support of governments across the globe. Moreover, it explores participatory public service management that empowers the front-line staff providing public services. Together with users/citizens they can insure the democratic governance of public service provision.

The Palgrave Handbook of Co-Production of Public Services and Outcomes

The Palgrave Handbook of Co-Production of Public Services and Outcomes PDF Author: Elke Loeffler
Publisher: Springer Nature
ISBN: 3030537056
Category : Political Science
Languages : en
Pages : 726

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Book Description
This Handbook provides a comprehensive and authoritative account of the movement towards co-production of public services and outcomes, a topic which has recently become one of the most intensely debated in public management and administration, both in practice and in the academic literature. It explores in depth the processes of co-commissioning, co-design, co-delivery and co-assessment as major approaches to co-production through citizen voice and citizen action and as key mechanisms in the co-creation of public value. The key debates in the field are fully explored in chapters from over 50 eminent authors in the field, who examine the roots of co-production in the social sciences, the growth of co-production in policy and practice, its implementation and management in the public domain, and its governance, including its negative aspects (the ‘dark side’ of co-production). A final section discusses different aspects of the future research agenda for co-production.

Networks and Collaboration in the Public Sector

Networks and Collaboration in the Public Sector PDF Author: Joris Voets
Publisher: Routledge
ISBN: 1134826028
Category : Business & Economics
Languages : en
Pages : 294

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Book Description
Networks and other collaborations are central to the public sector’s ability to respond to their diverse responsibilities, from international development and regional governance, to policy development and service provision. Great strides have been made toward understanding their formation, governance and management, but more opportunities to explore methodologies and measures is required to ensure they are properly understood. This volume showcases an array of selected research methods and analytics tools currently used by scholars and practitioners in network and collaboration research, as well as emerging styles of empirical investigation. Although it cannot attempt to capture all technical details for each one, this book provides a unique catalogue of compelling methods for researchers and practitioners, which are illustrated extensively with applications in the public and non-profit sector. By bringing together leading and upcoming scholars in network research, the book will be of enormous assistance in guiding students and scholars in public management to study collaboration and networks empirically by demonstrating the core research approaches and tools for investigating and evaluating these crucially important arrangements.

Public Services

Public Services PDF Author: Rosa M. Søndergaard
Publisher:
ISBN: 9781536174779
Category : Education and state
Languages : en
Pages : 208

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Book Description
"This compilation opens with an analysis of the way in which developing competition policies in the provision of health services in Vietnam could creating a fair, equitable and effective environment for health service providers, as well as protection for health service users. Policy recommendations are proposed in an effort to improve the efficiency of Vietnam's investment in public services, thus increasing people's access to and benefit from health services. Similarly, policy recommendations are proposed in the context of educational services. In the history of translation and interpretation, community interpreting has been of great importance. As such, the rapid advances in defining this type of interpretation, or the concept of interpreting in general, are explored. One author presents a case study based on her personal experiences as an intern and as a professional interpreter at the Spanish Commission for Refugees, outlining the abilities, expertise and skills gained from said experiences. Interpretation is a growing sector, both in terms of employment and research, which offers many opportunities around the world. In closing, the authors examine which purchasing competencies, practices, and measurements are considered relevant to service purchasing development in the transportation public agency"--

Inside Asylum Bureaucracy: Organizing Refugee Status Determination in Austria

Inside Asylum Bureaucracy: Organizing Refugee Status Determination in Austria PDF Author: Julia Dahlvik
Publisher: Springer
ISBN: 3319633066
Category : Social Science
Languages : en
Pages : 208

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Book Description
This open access monograph provides sociological insight into governmental action on the administration of asylum in the European context. It offers an in-depth understanding of how decision-making officials encounter and respond to structural contradictions in the asylum procedure produced by diverging legal, political, and administrative objectives. The study focuses on structural aspects on the one hand, such as legal and organisational elements, and aspects of agency on the other hand, examining the social practices and processes going on at the frontside and the backside of the administrative asylum system. Coverage is based on a case study using ethnographic methods, including qualitative interviews, participant observation, as well as artefact analysis. This case study is positioned within a broader context and allows for comparison within and beyond the European system, building a bridge to the international scientific community. In addition, the author links the empirical findings to sociological theory. She explains the identified patterns of social practice in asylum administration along the theories of social practices, social construction and structuration. This helps to contribute to the often missing theoretical development in this particular field of research. Overall, this book provides a sociological contribution to a key issue in today's debate on immigration in Europe and beyond. It will appeal to researchers, policy makers, administrators, and practitioners as well as students and readers interested in immigration and asylum.

Immigration and Naturalization Service Management Issues

Immigration and Naturalization Service Management Issues PDF Author: United States. Congress. House. Committee on the Judiciary. Subcommittee on International Law, Immigration, and Refugees
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 232

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Book Description


Rethinking Coordination of Services to Refugees in Urban Areas

Rethinking Coordination of Services to Refugees in Urban Areas PDF Author: Shelly Culbertson
Publisher: Rand Corporation
ISBN: 0833094467
Category : History
Languages : en
Pages : 148

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Book Description
This study analyzes coordination of international and national entities managing the Syrian refugee response in urban areas in Jordan and Lebanon and provides recommendations on improving coordination strategies and practices. It presents a new framework for planning, evaluating, and managing refugee crises in urban settings, both in the Syrian refugee crisis as well as other such situations going forward.

Collaborative Governance for Local Economic Development

Collaborative Governance for Local Economic Development PDF Author: Denita Cepiku
Publisher: Routledge
ISBN: 1351034049
Category : Business & Economics
Languages : en
Pages : 229

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Book Description
Although collaborations for local and regional economic development have been popular in recent years, it is not yet wholly clear when or how such efforts bring successful outcomes. Using an integrative conceptual framework for collaborative governance, this innovative collection provides a systematic and interdisciplinary analysis of real-world collaborative networks for local and regional economic development. Focusing on a wide range collaborative economic development in diverse cities and regions in USA, Canada, Germany, India, Italy, and South Korea, the chapters explore what forces motivate the emergence of collaborative economic development efforts. Each chapter explores the factors which contribute to or hinder collaborative governance efforts for economic development and identifies lessons for overcoming challenges to creating communities that are economically resilient, environmentally sustainable and politically engaged in the era of globalization. By focusing on collaborative governance and its implications for the ability of policies to meet the challenges of the 21st century, it provides lessons for researchers in public management, urban planning/development, public policy, and political science, as well as practitioners interested in promoting local economic development.

Role of Public Services in Integrating Refugees and Asylum Seekers

Role of Public Services in Integrating Refugees and Asylum Seekers PDF Author:
Publisher:
ISBN: 9789289718561
Category :
Languages : en
Pages :

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Book Description
Following the influx of over three million asylum seekers into the European Union in the three-year period 2015–2017, Member States faced a number of challenges related to integrating the newly arrived into their country. This report explores the role of public services – specifically housing, social services, health and education services – in the social and economic integration of refugees and asylum seekers. It aims to identify the factors that hinder this process and the elements that contribute to successful integration. The overall focus is on destination countries, particularly the three countries most affected by the inflow of refugees and asylum seekers: Austria, Germany and Sweden.