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Author: Scott Spangler
Publisher: Pearson Education
ISBN: 0132704358
Category : Business & Economics
Languages : en
Pages : 482
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Book Description
Leverage Unstructured Data to Become More Competitive, Responsive, and Innovative In Mining the Talk, two leading-edge IBM researchers introduce a revolutionary new approach to unlocking the business value hidden in virtually any form of unstructured data–from word processing documents to websites, emails to instant messages. The authors review the business drivers that have made unstructured data so important–and explain why conventional methods for working with it are inadequate. Then, writing for business professionals–not just data mining specialists–they walk step-by-step through exploring your unstructured data, understanding it, and analyzing it effectively. Next, you’ll put IBM’s techniques to work in five key areas: learning from your customer interactions; hearing the voices of customers when they’re not talking to you; discovering the “collective consciousness” of your own organization; enhancing innovation; and spotting emerging trends. Whatever your organization, Mining the Talk offers you breakthrough opportunities to become more responsive, agile, and competitive. Identify your key information sources and what can be learned about them Discover the underlying structure inherent in your unstructured information Create flexible models that capture both domain knowledge and business objectives Create visual taxonomies: “pictures” of your data and its key interrelationships Combine structured and unstructured information to reveal hidden trends, patterns, and relationships Gain insights from “informal talk” by customers and employees Systematically leverage knowledge from technical literature, patents, and the Web Establish a sustainable process for creating continuing business value from unstructured data Preface xv Acknowledgements xx Chapter 1: Introduction 1 Chapter 2: Mining Customer Interactions 21 Chapter 3: Mining the Voice of the Customer 71 Chapter 4: Mining the Voice of the Employee 93 Chapter 5: Mining to Improve Innovation 111 Chapter 6: Mining to See the Future 133 Chapter 7: Future Applications 163 Appendix: The IBM Unstructured Information Modeler Users Manual 171
Author: Scott Spangler
Publisher: Pearson Education
ISBN: 0132704358
Category : Business & Economics
Languages : en
Pages : 482
Get Book
Book Description
Leverage Unstructured Data to Become More Competitive, Responsive, and Innovative In Mining the Talk, two leading-edge IBM researchers introduce a revolutionary new approach to unlocking the business value hidden in virtually any form of unstructured data–from word processing documents to websites, emails to instant messages. The authors review the business drivers that have made unstructured data so important–and explain why conventional methods for working with it are inadequate. Then, writing for business professionals–not just data mining specialists–they walk step-by-step through exploring your unstructured data, understanding it, and analyzing it effectively. Next, you’ll put IBM’s techniques to work in five key areas: learning from your customer interactions; hearing the voices of customers when they’re not talking to you; discovering the “collective consciousness” of your own organization; enhancing innovation; and spotting emerging trends. Whatever your organization, Mining the Talk offers you breakthrough opportunities to become more responsive, agile, and competitive. Identify your key information sources and what can be learned about them Discover the underlying structure inherent in your unstructured information Create flexible models that capture both domain knowledge and business objectives Create visual taxonomies: “pictures” of your data and its key interrelationships Combine structured and unstructured information to reveal hidden trends, patterns, and relationships Gain insights from “informal talk” by customers and employees Systematically leverage knowledge from technical literature, patents, and the Web Establish a sustainable process for creating continuing business value from unstructured data Preface xv Acknowledgements xx Chapter 1: Introduction 1 Chapter 2: Mining Customer Interactions 21 Chapter 3: Mining the Voice of the Customer 71 Chapter 4: Mining the Voice of the Employee 93 Chapter 5: Mining to Improve Innovation 111 Chapter 6: Mining to See the Future 133 Chapter 7: Future Applications 163 Appendix: The IBM Unstructured Information Modeler Users Manual 171
Author: William Hopton
Publisher:
ISBN:
Category : Mines and mineral resources
Languages : en
Pages : 352
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Book Description
Author: United States. Congress. House. Committee on Interior and Insular Affairs. Subcommittee on the Environment
Publisher:
ISBN:
Category : Strip mining
Languages : en
Pages : 856
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Author:
Publisher:
ISBN:
Category : Mineral industries
Languages : en
Pages : 508
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Author:
Publisher:
ISBN:
Category : Engineering
Languages : en
Pages : 1050
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Book Description
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 552
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Author: United States. Congress. Senate. Committee on Energy and Natural Resources
Publisher:
ISBN:
Category : Abandoned mined lands reclamation
Languages : en
Pages : 196
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Author:
Publisher: The Business Year
ISBN:
Category : Business & Economics
Languages : en
Pages : 36
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Book Description
The Business Year recently organized a series of panel discussions to discuss the investment opportunities in the sector and the importance of sustainability. This special debriefing includes a transcript of the entire event, as well as a series of other interviews, news, and analysis.
Author: Jessica Smith Rolston
Publisher: Rutgers University Press
ISBN: 0813563690
Category : Social Science
Languages : en
Pages : 250
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Book Description
Though mining is an infamously masculine industry, women make up 20 percent of all production crews in Wyoming’s Powder River Basin—the largest coal-producing region in the United States. How do these women fit into a working culture supposedly hostile to females? This is what anthropologist Jessica Smith Rolston, herself a onetime mine worker and the daughter of a miner, set out to discover. Her answers, based on years of participant-observation in four mines and extensive interviews with miners, managers, engineers, and the families of mine employees, offer a rich and surprising view of the working “families” that miners construct. In this picture, gender roles are not nearly as straightforward—or as straitened—as stereotypes suggest. Gender is far from the primary concern of coworkers in crews. Far more important, Rolston finds, is protecting the safety of the entire crew and finding a way to treat each other well despite the stresses of their jobs. These miners share the burden of rotating shift work—continually switching between twelve-hour day and night shifts—which deprives them of the daily rhythms of a typical home, from morning breakfasts to bedtime stories. Rolston identifies the mine workers’ response to these shared challenges as a new sort of constructed kinship that both challenges and reproduces gender roles in their everyday working and family lives. Crews’ expectations for coworkers to treat one another like family and to adopt an “agricultural” work ethic tend to minimize gender differences. And yet, these differences remain tenacious in the equation of masculinity with technical expertise, and of femininity with household responsibilities. For Rolston, such lingering areas of inequality highlight the importance of structural constraints that flout a common impulse among men and women to neutralize the significance of gender, at home and in the workplace. At a time when the Appalachian region continues to dominate discussion of mining culture, this book provides a very different and unexpected view—of how miners live and work together, and of how their lives and work reconfigure ideas of gender and kinship.
Author:
Publisher:
ISBN:
Category : Mineral industries
Languages : en
Pages : 988
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Book Description
