Language in the Workplace. Interactions and Miscommunication PDF Download
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Author: Anja Frank
Publisher: GRIN Verlag
ISBN: 3668289948
Category : Literary Collections
Languages : en
Pages : 13
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Book Description
Seminar paper from the year 2005 in the subject English Language and Literature Studies - Linguistics, grade: 1,8, Ernst Moritz Arndt University of Greifswald (Anglistik/ Amerikanistik), course: Pragmatics, language: English, abstract: This essay deals with language describing important patterns of interactions which are commonplace in the world of work. The central focus lies on the description of the different kinds of speech acts and their functions. This also involves analysing certain social relations, cultural or gender differences and variations between workplaces which influence the interactions. The essay is based upon a research about intercultural workplace communication in Australia that was published in “Inter-cultural Communication at Work“, written by M. Clyne. In our multi-lingual world language plays an important role in creating a particular kind of working atmosphere. Especially the workplace combines the talents of many people with different traditions, habits, ideas, cultures and languages. But no matter if foreigner or not – when joining a new company new technical terminology and group jargon have to be learned in order to keep up the acquired norms for interaction. This is an important issue when wanting to become an accepted colleague.
Author: Anja Frank
Publisher: GRIN Verlag
ISBN: 3668289948
Category : Literary Collections
Languages : en
Pages : 13
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Book Description
Seminar paper from the year 2005 in the subject English Language and Literature Studies - Linguistics, grade: 1,8, Ernst Moritz Arndt University of Greifswald (Anglistik/ Amerikanistik), course: Pragmatics, language: English, abstract: This essay deals with language describing important patterns of interactions which are commonplace in the world of work. The central focus lies on the description of the different kinds of speech acts and their functions. This also involves analysing certain social relations, cultural or gender differences and variations between workplaces which influence the interactions. The essay is based upon a research about intercultural workplace communication in Australia that was published in “Inter-cultural Communication at Work“, written by M. Clyne. In our multi-lingual world language plays an important role in creating a particular kind of working atmosphere. Especially the workplace combines the talents of many people with different traditions, habits, ideas, cultures and languages. But no matter if foreigner or not – when joining a new company new technical terminology and group jargon have to be learned in order to keep up the acquired norms for interaction. This is an important issue when wanting to become an accepted colleague.
Author: Bernadette Vine
Publisher: Routledge
ISBN: 1317425804
Category : Language Arts & Disciplines
Languages : en
Pages : 601
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Book Description
The Routledge Handbook of Language in the Workplace provides a comprehensive survey of linguistic research on language in the workplace written by top scholars in the field from around the world. The Handbook covers theoretical and methodological approaches, explores research in different types of workplace settings, and examines some key areas of workplace talk that have been investigated by workplace researchers. Issues of identity have become a major focus in recent workplace research and the Handbook highlights some core issues of relevance in this area, such as gender, leadership, and intercultural communication. As the field has developed, applications of workplace research for both native and non-native speakers have emerged. Insights can inform and improve input from practitioners training workers in a range of fields and across a variety of contexts, and the Handbook foregrounds some of the ways workplace research can do this. This is an invaluable resource for researchers and graduate students interested in learning more about workplace discourse.
Author: Stephanie Schnurr
Publisher: Routledge
ISBN: 1134892381
Category : Language Arts & Disciplines
Languages : en
Pages : 180
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Book Description
Language and Culture at Work provides an overview of the complex role that culture plays in workplace contexts. Eight chapters cover the core aspects of culture at work, comprising: Face and politeness Decision making Leadership Identity Gender Work-life balance The authors draw on a significant corpus of authentic workplace data collected in numerous professional and medical settings involving participants from a variety of different socio-cultural backgrounds (including Chinese, Filipino, Indian, British, Dutch, Hong Kong, Taiwanese and Australian). Using in-depth analyses of authentic interactions and interviews, the book proposes a new integrated framework for researching culture at work from a sociolinguistic perspective. This is key reading for researchers and recommended for those working in the areas of sociolinguistics, communication studies, discourse analysis and applied linguistics. It will be of particular interest to students of professional and workplace communication, intercultural communication and intercultural pragmatics.
Author: Lucy Pickering
Publisher: Springer
ISBN: 1137496169
Category : Language Arts & Disciplines
Languages : en
Pages : 284
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Book Description
This book offers original corpus research in a range of workplace contexts including office-based settings, call center interactions and healthcare communication. Chapters in this edited volume bring together leading scholars in the field of corpus analysis in workplace discourse and include data from multiple corpora. Employing a range of qualitative and quantitative analytic approaches including Conversation Analysis, Linguistic Profiling and Register Analysis, the book introduces unique specialized corpus data in the areas of Augmentative and Alternative Communication, nursing, and cross-cultural communication, among others.
Author: Zia Tajeddin
Publisher: Routledge
ISBN: 1000298558
Category : Foreign Language Study
Languages : en
Pages : 259
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Book Description
Pragmatics Pedagogy in English as an International Language aims to bring to light L2 pragmatics instruction and assessment in relation to English as an International Language (EIL). The chapters in this book deal with a range of pedagogically related topics, including the historical interface between L2 pragmatics and EIL, reconceptualization of pragmatic competence in EIL, intercultural dimension of pragmatics pedagogy in EIL, teacher pragmatic awareness of instruction in the context of EIL, pragmatics of politeness in EIL, pragmatic teaching materials for EIL pedagogy, teachers’ and scholars’ perceptions of pragmatics pedagogy in EIL, assessment and assessment criteria in EIL-aware pragmatics, and methods for research into pragmatics in EIL. This book is different from other books about both EIL pedagogy and pragmatics pedagogy. Exploring the interface between different dimensions of pragmatics pedagogy and EIL, it suggests instructional and assessment tasks for EIL-aware pedagogy and directions for research on EIL-based pragmatics pedagogy. Pragmatics Pedagogy in English as an International Language will be useful for a range of readers who have an interest in the pragmatics instruction and assessment of EIL as well as those whose main area of specialization is EIL but would like to know how EIL, with its rich conceptual and empirical background, can go beyond linguistic instruction to embrace the instruction of pragmatic competence.
Author: Janet Holmes
Publisher: Routledge
ISBN: 1317611543
Category : Language Arts & Disciplines
Languages : en
Pages : 200
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Book Description
Power and Politeness in the Workplace has become established as a seminal text for courses in language and professional communication. Co-authored by bestselling author Janet Holmes, this text provides insights into the way we all talk at work, including a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified. This Routledge Linguistics Classic is here reissued with a new preface from the authors, covering the methods of analysis, an update on the Language in the Workplace project and a look at the work in the context of recent research. Power and Politeness in the Workplace continues to be a vital read for researchers and postgraduate students in the fields of applied linguistics and communication studies.
Author: Mark Samuel
Publisher: Greenleaf Book Group
ISBN: 1626345708
Category : Business & Economics
Languages : en
Pages : 232
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Book Description
Transforming Business, Organizational Culture, and Self In business and life, there are often moments when one simply can't seem to find a way forward. Searching in the past for solutions to persistent problems results in frustration and confusion. Issues in corporate teamwork and individual relationships can feel overwhelming and even insurmountable. There’s a lack of control and a sense of being stuck. B State provides a clear roadmap from point A to point B to rapidly achieve measurable, breakthrough results. It’s about a true transformation that removes old mindsets and silos, while replacing inefficient behaviors with desired habits to quickly create the highest performing culture for groundbreaking business outcomes. Equipped with over 30 years of professional and academic expertise, author, speaker, and change agent Mark Samuel helps companies (and the individuals that comprise them) achieve their B State, enabling them to make the necessary changes they didn’t think were possible. His strategies for finding and enacting solutions to complex challenges use real life examples to help readers embrace accountability and envision their success in order to achieve the transformation they need. This book focuses readers on where they want to go, and it helps them get there fast. Written for business executives, managers, supervisors, and leaders at all levels, this is a book about how to not just do business but also live life. It brings about the dynamic forward launch readers are looking for, creating results that are both unprecedented and sustainable.
Author: Elizabeth R. Miller
Publisher: Multilingual Matters
ISBN: 1783092068
Category : Language Arts & Disciplines
Languages : en
Pages : 180
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Book Description
This book is the first to explore the constitution of language learner agency by drawing on performativity theory, an approach that remains on the periphery of second language research. Though many scholars have drawn on poststructuralism to theorize learner identity in non-essentialist terms, most have treated agency as an essential feature that belongs to or inheres in individuals. By contrast, this work promotes a view of learner agency as inherently social and as performatively constituted in discursive practice. In developing a performativity approach to learner agency, it builds on the work of Vygotsky and Bakhtin along with research on ‘agency of spaces’ and language ideologies. Through the study of discourses produced in interviews, this work explores how immigrant small business owners co-construct their theories of agency, in relation to language learning and use. The analysis focuses on three discursive constructs produced in the interview talk–subject-predicate constructs, evaluative stance, and reported speech–and investigates their discursive effects in mobilizing ideologically normative, performatively realized agentive selves.
Author: Cornelia Ilie
Publisher: Springer
ISBN: 3319964755
Category : Language Arts & Disciplines
Languages : en
Pages : 197
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Book Description
This book presents research in business discourse and offers pedagogical approaches to teaching business discourse in both classroom and consultancy contexts that address the key issues of dealing with different types of learners, developing teaching materials and evaluation. Drawing on the authors’ extensive experience of researching business discourse from a variety of different perspectives including pragmatics, discourse analysis, rhetoric, and language for specific purposes, it demonstrates how these approaches may be applied to teaching. Each chapter includes a list of additional readings, together with a number of practical tasks designed to help readers apply the materials presented. Case studies are used throughout the book to illustrate the concepts, thus equipping readers with a set of research tools to extend their own understanding of how language and communication operate in business contexts, as well introducing them to a variety of research-based ideas that can be translated easily into a classroom setting. The book is cross-cultural in scope as it includes perspectives from a range of different contexts. It represents a significant advance in current literature and will provide a valuable resource for students and scholars of applied linguistics, business communication, and business discourse, in addition to teachers of Business English.
Author: Gail Forey
Publisher: A&C Black
ISBN: 0826446078
Category : Language Arts & Disciplines
Languages : en
Pages : 290
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Book Description
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