ITIL® 4 Drive Stakeholder Value (DSV) - Your companion to the ITIL 4 Managing Professional DSV certification

ITIL® 4 Drive Stakeholder Value (DSV) - Your companion to the ITIL 4 Managing Professional DSV certification PDF Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787783529
Category : Computers
Languages : en
Pages : 270

Get Book

Book Description
The majority of this book is based on the official AXELOS ITIL® 4: Drive Stakeholder Value publication and the associated Drive Stakeholder Value MP syllabus. It provides students with the information they need to pass the DSV exam. In addition to being an essential study aid, the author also provides additional guidance throughout the book.

ITIL® 4 Drive Stakeholder Value (DSV) - Your companion to the ITIL 4 Managing Professional DSV certification

ITIL® 4 Drive Stakeholder Value (DSV) - Your companion to the ITIL 4 Managing Professional DSV certification PDF Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787783529
Category : Computers
Languages : en
Pages : 270

Get Book

Book Description
The majority of this book is based on the official AXELOS ITIL® 4: Drive Stakeholder Value publication and the associated Drive Stakeholder Value MP syllabus. It provides students with the information they need to pass the DSV exam. In addition to being an essential study aid, the author also provides additional guidance throughout the book.

ITIL® 4 High-velocity IT (HVIT) - Your companion to the ITIL 4 Managing Professional HVIT certification

ITIL® 4 High-velocity IT (HVIT) - Your companion to the ITIL 4 Managing Professional HVIT certification PDF Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787782964
Category : Computers
Languages : en
Pages : 287

Get Book

Book Description
An excellent supplement to any ITIL 4 High-velocity IT training course ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification is a study guide designed to help students pass the ITIL® 4 High-velocity IT module.

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition PDF Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787782204
Category : Computers
Languages : en
Pages : 211

Get Book

Book Description
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

ITIL 4 Foundation Exam Complete Preparation

ITIL 4 Foundation Exam Complete Preparation PDF Author: G Skills
Publisher: G Skills
ISBN:
Category : Computers
Languages : en
Pages : 177

Get Book

Book Description
This Book is the newest book which give you the opportunity of a full preparation and ensures your success in your ITIL® Exam from the first try. This Book is developed according to the official Exam Guide from ITIL, so you can pass the actual ITIL® Certification Exam from the first Try! This book includes the preparation for: ITIL 4 Foundation: The Foundation level is the entry level certification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL service life cycle, including the links between life cycle stages, the processes used and their contribution to service management practices. We have scientifically developed each question in this Exam to offer for you a complete Preparation and a full coverage. This book will give you the opportunity to discover if you are ready to pass the exam, saving you time and money (the lowest price ever). After practicing all the book parts, you'll be ready to PASS the exam from the first try and avoid any risks. Who this Book is for: Students preparing for ITIL 4 Foundation certification exam

Exam ITIL 4 - 52 Exam Prep Questions

Exam ITIL 4 - 52 Exam Prep Questions PDF Author: Ger Arevalo
Publisher: Ger Arevalo
ISBN:
Category : Computers
Languages : en
Pages :

Get Book

Book Description
This book is designed to be an ancillary to the classes, labs, and hands on practice that you have diligently worked on in preparing to obtain your ITIL 4 certification. I won’t bother talking about the benefits of certifications. This book tries to reinforce the knowledge that you have gained in your process of studying. It is meant as one of the end steps in your preparation for the ITIL 4 exam. This book is short, but It will give you a good gauge of your readiness. Learning can be seen in 4 stages: 1. Unconscious Incompetence 2. Conscious Incompetence 3. Conscious Competence 4. Unconscious Competence This book will assume the reader has already gone through the needed classes, labs, and practice. It is meant to take the reader from stage 2, Conscious Incompetence, to stage 3 Conscious Competence. At stage 3, you should be ready to take the exam. Only real-world scenarios and work experience will take you to stage 4, Unconscious Competence. I am not an author by trade. My goal is not to write the cleanest of a book. This book will get to the gist of things, no frills no thrills. The only purpose is to have the reader pass the ITIL 4 exam. Before we get started, we all have doubts when preparing to take an exam. What is your reason and purpose for taking this exam? Remember your reason and purpose when you have some doubts. Obstacle is the way. Control your mind, attitude, and you can control the situation. Persistence leads to confidence. Confidence erases doubts.

ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition

ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition PDF Author: Claire Agutter
Publisher: IT Governance Publishing Ltd
ISBN: 1787782158
Category : Computers
Languages : en
Pages : 79

Get Book

Book Description
ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

ITIL® 4 Leader Digital and IT Strategy (DITS) Courseware

ITIL® 4 Leader Digital and IT Strategy (DITS) Courseware PDF Author: Van Haren Learning Solutions
Publisher: Van Haren
ISBN: 9401807329
Category : Education
Languages : en
Pages : 328

Get Book

Book Description
ITIL® 4 Leader Digital and IT Strategy (DITS) Courseware. ITIL® 4 DITS Is one of the two Strategic Leader (ITIL SL) modules. This module will concentrate on the alignment of digital business strategy with IT strategy. The module also incorporates how disruption from new technologies are impacting businesses in every industry and how company leaders are responding. The ITIL® 4 Leader: Digital and IT Strategy (DITS) module guide how the strategy should impact the design, delivery, and support of services throughout the service value chain of a company. This module advances the discussion around ITIL concepts to a corporate strategy level, by enabling IT and digital leaders to influence and drive strategic decisions, by creating a suitable digital strategy aligned to the wider cross-organizational goals. This module is therefore directed towards IT and business directors, heads of department, aspiring C-Suite professionals, and other senior business leaders who want to strategically position an organization against digital disruptors craft a digital vision, and build a robust long term strategy.

ITIL® 4 Specialist – Create, Deliver & Support (CDS) Courseware

ITIL® 4 Specialist – Create, Deliver & Support (CDS) Courseware PDF Author: Learning Solutions E.A.
Publisher: Van Haren
ISBN: 9401806160
Category : Education
Languages : en
Pages :

Get Book

Book Description
This module covers the 'core' service management activities and expands the current scope of ITIL to include the 'creation' of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. “Create, Deliver and Support” module provides IT practitioners with an understanding of service quality and improvement methods, enabling them to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market. ITIL 4 Specialist Create, Deliver and Support is aimed at individuals who are continuing their journey in service management, ITSM managers and ITSM practitioners managing the operation of IT-enabled and digital products and services, and those responsible for their end-to-end delivery, as well as holders of existing ITIL qualifications who wish to update and develop their knowledge further. Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.

ITIL® 4 Foundation Courseware - English

ITIL® 4 Foundation Courseware - English PDF Author: Van Haren Learning Solutions A.O.
Publisher: Van Haren
ISBN: 9401803951
Category : Education
Languages : en
Pages : 169

Get Book

Book Description
ITIL® 4 is on its way! We are pleased that we can deliver you courseware which could help you to give excellent classes and deepen your own understanding of ITIL® 4. The new version of ITIL launches on February the 28th, 2019 and we are going to be ready soon to deliver accredited courseware and exams. Our material is currently pending accreditation and will be available for training once the release date for training is made available. Translations to Dutch, German and Spanish will follow very soon ! If you are interested in this please do let us know also via the link above Are you interested in this material ? Please mail to: [email protected] What will be included in the official accredited courseware · High-quality courseware supplemented with additional reference materials · Presentations in PPT (always free for partners) · Sample questions · Sample exam and rationale · Syllabus and Glossary · Pre-course reading material · Free branding functionalities

ITIL® 4 Foundation Courseware - Nederlands

ITIL® 4 Foundation Courseware - Nederlands PDF Author: Van Haren Learning Solutions A.O.
Publisher: Van Haren
ISBN: 9401804621
Category : Education
Languages : en
Pages : 201

Get Book

Book Description
Naast de ITIL® 4 Foundation Courseware – Nederlands (978 940 180 460 8) raden wij u aan om de overweging te maken de volgende publicatie aan te schaffen: ITIL®4 – Pocket Guide (ISBN: 978 940 180 442 4). ITIL®4 – Pocket Guide sluit aan op ITIL® 4 Foundation Courseware – Nederlands. Deze cursus is ontwikkeld om uw ITIL® 4 basisvaardigheid te ontwikkelen waardoor u een nieuwe kijk krijgt op IT Service Management through a Service Value System (SVS). ITIL® 4 leert u wat het betekent om een toevoeging te leveren aan de bedrijfswaarde evenals modellen zoals Lean IT, Agile en DevOps. De cursus is bedoelt voor ieder die werkt in de IT service branche of (meer) kennis nodig heeft van IT Service Management. Kandidaten van deze cursus moeten binnen 60 minuten 40 vragen beantwoorden. Deze vragen zijn multiple choice en het gebruik van het boek tijdens het examen is niet is toegestaan. Bij een score van 65% heeft u het examen behaald en krijgt u het certificaat. U kunt uw examinering starten nadat u de cursus heeft afgerond. De examinering kunt waar en wanneer u maar wilt starten. Het examen wordt online gemaakt met onder andere het gebruik van een webcam. Kandidaten die deze cursus willen volgen wordt geadviseerd om een basiskennis te hebben van IT en kennis van het eigen bedrijf. U gaat tijdens de ITIL® 4 cursus: • Inzicht verkrijgen in de sleutelbegrippen van Service Management • Inzicht verkrijgen hoe ITIL u kan helpen Service Management te implementeren in uw bedrijf • Inzicht verkrijgen van de 4 Service Management dimensies • Inzicht verkrijgen van het doel en de componenten van het ITIL Service Value System • Inzicht verkrijgen van Service Value Chain activiteiten en hoe deze aan elkaar relateren • Inzicht verkrijgen van het doel en de kernbegrippen van 25 ITIL praktijkvormen