ITIL 4 Managing Professional PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download ITIL 4 Managing Professional PDF full book. Access full book title ITIL 4 Managing Professional by Axelos. Download full books in PDF and EPUB format.
Author: Axelos
Publisher:
ISBN: 9780113316380
Category : Electronic books
Languages : en
Pages :
Get Book
Book Description
Discussing concepts, principles, methods, and techniques, this book covers all types of engagement and interaction between a service provider and its customers, users, suppliers, and partners. --
Author: Axelos
Publisher:
ISBN: 9780113316380
Category : Electronic books
Languages : en
Pages :
Get Book
Book Description
Discussing concepts, principles, methods, and techniques, this book covers all types of engagement and interaction between a service provider and its customers, users, suppliers, and partners. --
Author: Learning Solutions E.A.
Publisher: Van Haren
ISBN: 940180673X
Category : Education
Languages : en
Pages : 250
Get Book
Book Description
ITIL® 4 Specialist Drive Stakeholder Value covers all forms of engagement and interaction between service providers and their customers, users, suppliers and partners. The ITIL® 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and influence and improve the user experience across a much wider framework. This unique module is designed to enhance the careers of digitally experienced candidates, by expanding their knowledge and boosting their existing skillsets in an increasingly digital service economy. The module touches further upon the customer journey, allowing candidates to shape customer demand, manage relationships and optimise the customer experience. It will also enable candidates to increase stakeholder satisfaction by co-creating value and developing mutually agreed requirements, providing the necessary tools to foster an advantageous culture of collaboration and transparency. The ITIL® 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and influence and improve the user experience across a much wider framework. This unique module is designed to enhance the careers of digitally experienced candidates, by expanding their knowledge and boosting their existing skillsets in an increasingly digital service economy.
Author: Axelos
Publisher: Tso, the Stationery Office
ISBN: 9780113316366
Category :
Languages : en
Pages : 228
Get Book
Book Description
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification.
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787782964
Category : Computers
Languages : en
Pages : 287
Get Book
Book Description
An excellent supplement to any ITIL 4 High-velocity IT training course ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification is a study guide designed to help students pass the ITIL® 4 High-velocity IT module.
Author: Claire Agutter
Publisher:
ISBN:
Category : ITIL (Information technology management standard)
Languages : en
Pages : 0
Get Book
Book Description
The majority of this book is based on the official AXELOS ITIL® 4: Drive Stakeholder Value publication and the associated Drive Stakeholder Value MP syllabus. It provides students with the information they need to pass the DSV exam. In addition to being an essential study aid, the author also provides additional guidance throughout the book.
Author: Claire Agutter
Publisher: IT Governance Publishing Ltd
ISBN: 1787782158
Category : Computers
Languages : en
Pages : 79
Get Book
Book Description
ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Author: C. B. Bhattacharya
Publisher: Cambridge University Press
ISBN: 1107009170
Category : Business & Economics
Languages : en
Pages : 341
Get Book
Book Description
This book shows how companies can maximize the value of their CR initiatives by fostering strong stakeholder relationships.
Author: Axelos
Publisher: Tso, the Stationery Office
ISBN: 9780113316403
Category :
Languages : en
Pages : 188
Get Book
Book Description
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification.
Author: Jan van Bon
Publisher: Van Haren
ISBN: 9401804400
Category : Education
Languages : en
Pages :
Get Book
Book Description
The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL 4 service management framework, by: * understanding the key concepts of service management * understanding how the seven ITIL guiding principles can help an organization adopt and adapt service management * understanding the four dimensions of service management * understanding the purpose and components of the ITIL service value system * understanding the six activities of the service value chain, and how they interconnect * knowing the purpose and key terms of 15 of the 34 ITIL practices * understanding seven of these 15 ITIL practices in detail All exam requirements for the ITIL 4 Foundation exam are covered in this pocket guide. It also provides support for everyone who has knowledge of previous ITIL editions and is looking for a bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices in a customer-focused, service-centric way, enabling Agile principles for maximum support of any business. Bron: Flaptekst, uitgeversinformatie.
Author: Dimitris Karagiannis
Publisher: Springer Nature
ISBN: 3030935477
Category : Computers
Languages : en
Pages : 643
Get Book
Book Description
This book demonstrates the significance of domain-specific conceptual modeling through new research and development approaches that are manifested in each of the chapters. They include novel modelling methods and tools that emphasize the recent results accomplished and their adequacy to assess specific aspects of a domain. Each chapter offers detailed instructions on how to build models in a particular domain, such as product-service engineering, enterprise engineering, digital business ecosystems, and enterprise modelling and capability management. All chapters are enriched with case studies, related information, and tool implementations. The tools are based on the ADOxx metamodelling platform and are provided free of charge via OMiLAB. Furthermore, the book emphasizes possible future developments and potential research directions. The collection of works presented here will benefit experts and practitioners from academia and industry alike, including members of the conceptual modeling community as well as lecturers and students.
