Getting Beyond Better

Getting Beyond Better PDF Author: Roger L. Martin
Publisher: Harvard Business Review Press
ISBN: 1633690695
Category : Business & Economics
Languages : en
Pages : 272

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Book Description
Who drives transformation in society? How do they do it? In this compelling book, strategy guru Roger L. Martin and Skoll Foundation President and CEO Sally R. Osberg describe how social entrepreneurs target systems that exist in a stable but unjust equilibrium and transform them into entirely new, superior, and sustainable equilibria. All of these leaders--call them disrupters, visionaries, or changemakers--develop, build, and scale their solutions in ways that bring about the truly revolutionary change that makes the world a fairer and better place. The book begins with a probing and useful theory of social entrepreneurship, moving through history to illuminate what it is, how it works, and the nature of its role in modern society. The authors then set out a framework for understanding how successful social entrepreneuars actually go about producing transformative change. There are four key stages: understanding the world; envisioning a new future; building a model for change; and scaling the solution. With both depth and nuance, Martin and Osberg offer rich examples and personal stories and share lessons and tools invaluable to anyone who aspires to drive positive change, whatever the context. Getting Beyond Better sets forth a bold new framework, demonstrating how and why meaningful change actually happens in the world and providing concrete lessons and a practical model for businesses, policymakers, civil society organizations, and individuals who seek to transform our world for good.

Getting Beyond Better

Getting Beyond Better PDF Author: Roger L. Martin
Publisher: Harvard Business Review Press
ISBN: 1633690695
Category : Business & Economics
Languages : en
Pages : 272

Get Book

Book Description
Who drives transformation in society? How do they do it? In this compelling book, strategy guru Roger L. Martin and Skoll Foundation President and CEO Sally R. Osberg describe how social entrepreneurs target systems that exist in a stable but unjust equilibrium and transform them into entirely new, superior, and sustainable equilibria. All of these leaders--call them disrupters, visionaries, or changemakers--develop, build, and scale their solutions in ways that bring about the truly revolutionary change that makes the world a fairer and better place. The book begins with a probing and useful theory of social entrepreneurship, moving through history to illuminate what it is, how it works, and the nature of its role in modern society. The authors then set out a framework for understanding how successful social entrepreneuars actually go about producing transformative change. There are four key stages: understanding the world; envisioning a new future; building a model for change; and scaling the solution. With both depth and nuance, Martin and Osberg offer rich examples and personal stories and share lessons and tools invaluable to anyone who aspires to drive positive change, whatever the context. Getting Beyond Better sets forth a bold new framework, demonstrating how and why meaningful change actually happens in the world and providing concrete lessons and a practical model for businesses, policymakers, civil society organizations, and individuals who seek to transform our world for good.

Wiser

Wiser PDF Author: Cass R. Sunstein
Publisher: Harvard Business Press
ISBN: 1422122999
Category : Business & Economics
Languages : en
Pages : 274

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Book Description
Two experts in business and psychology describe the detrimental effect that groupthink has on decision-making and explain how to combine ideas from management and social sciences to help improve problem-solving through non-deliberative decision-making. 20,000 first printing.

Understanding Social Entrepreneurship

Understanding Social Entrepreneurship PDF Author: Jill Kickul
Publisher: Routledge
ISBN: 113662323X
Category : Business & Economics
Languages : en
Pages : 293

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Book Description
"This book seeks to provide graduate-level and upper-division or honors undergraduate students with a comprehensive understanding of the emerging and rapidly growing field of social entrepreneurship. It is the most complete text on the subject available, exploring both the theory and practice of social entrepreneurship and blending these seamlessly through examples, case studies, the voices of practicing social entrepreneurs, and special features that put students in a position that requires creative thinking and strategic problem solving"--

Exceptional Customer Service

Exceptional Customer Service PDF Author: Lisa Ford
Publisher: Simon and Schuster
ISBN: 1440504350
Category : Business & Economics
Languages : en
Pages : 224

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Book Description
When the going's tough, companies that survive will be those that build the greatest loyalty—by exceeding expectations. Yet, too often, companies ignore their customers' needs and wants. Today, industries like airlines, retail businesses, and restaurants are feeling consumer pushback. With new, updated examples from more than fifty companies—from Chik-Fil-A restaurants to the Ritz-Carlton hotel chain to online retailer Zappos.com—this book shows managers how to go from so-so service to amazing service. In today's market, customer service is a key competitive advantage. This book shows you how to expand your customer base when the industry is shrinking, use new media to reach consumers, and make a lasting, great impression on customers. When businesses are fighting to survive, creating a great experience for customers isnit just important—it's essential.

Off Balance

Off Balance PDF Author: Matthew Kelly
Publisher: Penguin
ISBN: 1101544287
Category : Self-Help
Languages : en
Pages : 160

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Book Description
The prescriptive follow-up to the New York Times bestseller The Dream Manager. One of the major issues in our lives today is work-life balance. Everyone wants it; no one has it. But Matthew Kelly believes that work- life balance was a mistake from the start. Because we don't really want balance. We want satisfaction. Kelly lays out the system he uses with his clients, his team, and himself to find deep, long-term satisfaction both personally and professionally. He introduces us to the three philosophies of our age that are dragging us down. He shows us how to cultivate the energy that will give us enough battery power for everything we need and want to do. And finally, in five clear steps, he shows us how to use his Personal & Professional Satisfaction System to establish and honor our biggest priorities, even if we spend a lot more time on some of the lesser ones.

Getting Beyond "Interesting"

Getting Beyond Author: Olga M. Nesi
Publisher: Bloomsbury Publishing USA
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 154

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Book Description
Make use of a detailed plan and ready-to-use lessons for teaching appeal terms and Book Hook writing to students. Getting Beyond "Interesting": Teaching Students the Vocabulary of Appeal to Discuss Their Reading is a practical application book that gives librarians all the tools they need to implement the teaching of both appeal terms and Book Hook writing and sharing. When students know how to write Book Hooks and have access to an easy-to-use system for allowing students to share Book Hooks, the result is greatly increased reading through the power of peer recommendations. This book not only supplies a detailed plan for teaching appeal terms and Book Hook writing, but it also provides two extensive appendices containing all the black line masters and forms needed to implement these lessons. As a result, practitioners will be able to enhance their students' reading culture through increased sharing of reading—and most importantly, by empowering students with the ability to clearly define their reading preferences.

Results

Results PDF Author: Charlie Baker
Publisher: Harvard Business Press
ISBN: 1647821819
Category : Business & Economics
Languages : en
Pages : 158

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Book Description
A Leader's Guide to Executing Change and Delivering Results. Governor Charlie Baker, one of the most popular governors in the United States, with a reputation for getting things done, wants to put the service back into public service: "Wedge issues may be great for making headlines," he writes, "but they do not move us forward. Success is measured by what we accomplish together. Our obligation to the people we serve is too important to place politics and partisanship before progress and results." For the Governor and his longtime associate Steve Kadish, these words are much more than political platitudes. They are at the heart of a method for delivering results—and getting past politics—the two developed while working together in top leadership positions in the public and private sectors. Distilled into a four-step framework, Results is the much-needed implementation guide for anyone in public service, as well as for leaders and managers in large organizations hamstrung by bureaucracy and politics. With a broad range of examples, Baker, a Republican, and Kadish, a Democrat, show how to move from identifying problems to achieving results in a way that bridges divides instead of exacerbating them. They show how government can be an engine of positive change and an example of effective operation, not just a hopeless bureaucracy. Results is not only about getting things done, but about renewing people's faith in public service. Empty promises feed disengagement when instead we need confidence in our government and the services it delivers. When a mob attacked the US Capitol Building on January 6, 2021, the very core of our democracy and our sense of government were threatened. Demonstrating that government can work—the goal of this book—is vital to ensuring the future of our democracy.

The Opposable Mind

The Opposable Mind PDF Author: Roger L. Martin
Publisher: Harvard Business Press
ISBN: 1422148106
Category : Business & Economics
Languages : en
Pages : 224

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Book Description
If you want to be as successful as Jack Welch, Larry Bossidy, or Michael Dell, read their autobiographical advice books, right? Wrong, says Roger Martin in The Opposable Mind. Though following best practice can help in some ways, it also poses a danger: By emulating what a great leader did in a particular situation, you'll likely be terribly disappointed with your own results. Why? Your situation is different. Instead of focusing on what exceptional leaders do, we need to understand and emulate how they think. Successful businesspeople engage in what Martin calls integrative thinking creatively resolving the tension in opposing models by forming entirely new and superior ones. Drawing on stories of leaders as diverse as AG Lafley of Procter & Gamble, Meg Whitman of eBay, Victoria Hale of the Institute for One World Health, and Nandan Nilekani of Infosys, Martin shows how integrative thinkers are relentlessly diagnosing and synthesizing by asking probing questions including: What are the causal relationships at work here? and What are the implied trade-offs? Martin also presents a model for strengthening your integrative thinking skills by drawing on different kinds of knowledge including conceptual and experiential knowledge. Integrative thinking can be learned, and The Opposable Mind helps you master this vital skill.

Getting Beyond "I Like the Book"

Getting Beyond Author: Vivian Maria Vasquez
Publisher: International Reading Assn
ISBN: 9780872075054
Category : Education
Languages : en
Pages : 148

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Book Description
"Getting Beyond "I Like the Book": Creating Space for Critical Literacy in k-6 Classrooms" (second edition) draws you into life in classrooms where students and teachers together use critical literacy as a framework for taking on local and global issues like racism and gender using books and everyday texts such as school posters and advertisements. This expanded second edition includes the following features: (1) Two additional content areas chapters--science and social studies--to emphasize that critical literacy is not just a part of the literacy curriculum; (2) a new chapter on new technologies such as websites, videos, and podcasts and their impact on critical literacy; and (3) a fresh focus interspersed throughout the book on multimedia literacy and using multimedia text sets. In addition, reflection questions at the end of each chapter can help you connect the ideas in this book with your experiences.

Christian Social Innovation

Christian Social Innovation PDF Author: Dr. L. Gregory Jones
Publisher: Abingdon Press
ISBN: 150182578X
Category : Religion
Languages : en
Pages : 95

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Book Description
Everybody seems interested in innovation and entrepreneurship these days. Start-ups are generating new jobs, creating wealth and providing solutions to longstanding problems. People are also aware that old-line social institutions need innovative approaches that provide renewal, re-establish trust and cultivate sustainability. What do faith communities have to do with innovation and entrepreneurship? Faith communities have their own need for innovation, demonstrated in a growing interest in starting new churches, developing “fresh expressions” for gatherings of community and discussions about how to cultivate a renewed sense of mission. But do faith communities have anything unique to contribute to conversations about innovation and entrepreneurship, especially in “social entrepreneurship”? At first glance, the answer seems to be “no.” Burgeoning literature on social entrepreneurship barely mentions the church or other faith-based institutions — and when it does they’re often described as part of the broken institutional landscape. Recently much of the most innovative and entrepreneurial work in these sectors has been done apart from faith communities, whether through secular non-governmental organizations (e.g., Teach for America, Knowledge is Power Program schools) or for-profit businesses (e.g., hospitals and hospices). Indeed, it is now often assumed that faith and faith communities either are irrelevant to social innovation and entrepreneurship or are a significant obstacle. We believe too many people in faith communities, and faith-based organizations themselves, turned inward. They became preoccupied with managing what already existed rather than focusing on innovative renewal of their organizations and entrepreneurial approaches to starting new ones. However, Christian social innovation, at its best, depends on a conception of hope different than the optimism that often characterizes secular endeavors, a hope that acknowledges personal and social brokenness. Further, faith communities, at their best, have embodied perseverance, often bringing people together across generations and diverse sectors to imagine how common effort and faith might overcome obstacles. Although some faith communities have lost the “at-their-best” focus, new conversations and experiments are emerging beyond the goal of starting new congregations. But they tend to be “and” conversations: faith and innovation, faith and entrepreneurship, faith and leadership. We don’t think this goes deep enough. Faith might truly “animate” social innovation and entrepreneurship. In this perspective, faith is not held at a distance from the activities of life but is instead its vital force, providing the imagination, passion and commitment that lead to transformation.