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Author: Karen Stainsby
Publisher: CRC Press
ISBN: 1315358131
Category : Medical
Languages : en
Pages : 152
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Book Description
This work contains forewords by Richard Mcdonough and Mari Robbins, respectively, a Member of Council, The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR); and, a former college lecturer in health studies, and a management and training consultant. "I wrote this book to help you in your work role, to provide information and practical suggestions. A large part of what you do involves communicating with other people: colleagues, patients, relatives, carers and the general public. Given the complexities, vulnerabilities and sometimes 'demanding behaviour' of other people, this may at times be an arduous task. Healthcare jobs take their toll on people, and being able to manage the various demands without being ground down is a great challenge. This book will help to affirm and build upon what you already know in a way that supports both you and your work." - Karen Stainsby, in the Preface.
Author: Karen Stainsby
Publisher: CRC Press
ISBN: 1315358131
Category : Medical
Languages : en
Pages : 152
Get Book
Book Description
This work contains forewords by Richard Mcdonough and Mari Robbins, respectively, a Member of Council, The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR); and, a former college lecturer in health studies, and a management and training consultant. "I wrote this book to help you in your work role, to provide information and practical suggestions. A large part of what you do involves communicating with other people: colleagues, patients, relatives, carers and the general public. Given the complexities, vulnerabilities and sometimes 'demanding behaviour' of other people, this may at times be an arduous task. Healthcare jobs take their toll on people, and being able to manage the various demands without being ground down is a great challenge. This book will help to affirm and build upon what you already know in a way that supports both you and your work." - Karen Stainsby, in the Preface.
Author: Henry Lee
Publisher: No Fluff Publishing
ISBN:
Category : Psychology
Languages : en
Pages : 22
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Book Description
With the aim of connecting you better with other people, this guide focuses on improving your interpersonal skills, so you can use these skills in developing stronger personal and professional relationships. The guide will aid you in assessing numerous people interactions while providing you with the appropriate reactions and responses to each. In addition, this book will help you in forming new affairs and at the same time, assist you in preserving existing ones. The book will serve as an instrumental guide for you in nourishing and strengthening your relationship with other people You will discover.. Introduction Your Interpersonal Skills Improving Your Interpersonal Skills Verbal Communication Skills: Your Way With Words Non-Verbal Communication Skills: Your Body Language Listening Skills: Shut Up and Listen Decision-Making Skills: Ensuring Done Deals Negotiation Skills: Finding a Common Ground with Others Assertion Skills - Respect Begets Respect Cooperation and Collaboration Skills: There is No “I” in Team Problem Solving Skills: Working with Grace under Pressure Self-Management Skills: The Personal in Interpersonal
Author: Tom G. Stevens PhD
Publisher: You Can Choose To Be Happy
ISBN: 0965337723
Category : Psychology
Languages : en
Pages : 325
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Book Description
Dr. Stevens' research identifies specific learnable beliefs and skills--not general, inherited traits--that cause people to be happy and successful.
Author: James Carlopio
Publisher: Pearson Higher Education AU
ISBN: 1442548525
Category : Business & Economics
Languages : en
Pages : 639
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Book Description
Develop the personal, interpersonal and group skills vital to achieving outstanding success in today’s workplace with Developing Management Skills: A Comprehensive Guide for Leaders. Carlopio’s hallmark five-step learning approach-–self-assessment, learning, analysis, practice and application--and its modular structure help you tailor your study to the areas you need to focus on. This practical, hands-on style resources incorporates in-text exercises and role-playing assignments and is further supported by a Companion Website that includes self-assessment exercises and additional online chapters on communication skills. Developing Management Skills 5th Edition is suitable for undergraduate or post-graduate courses with a specific focus on managerial skills such as capstone courses, leadership or communication skills. It is also well suited to corporate professional development training courses or simply as a resource for professionals seeking to become better managers. "Overall, it is an excellent mix of theory and practical reality. I congratulate the authors for their valuable and ongoing contribution to management education and development in the Asia-Pacific region." Peter J. Dowling, PhD; LFAHRI; FANZAM, Professor of International Management and Strategy, La Trobe University, Melbourne
Author: Johnny Allen
Publisher: John Wiley & Sons
ISBN: 0730369404
Category : Business & Economics
Languages : en
Pages : 434
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Book Description
Allen’s Festival and Special Event Management, Essentials Edition serves as a concise yet comprehensive, step-by-step handbook for modern event management. This Essentials edition gives students contemporary lessons and insights that they can relate to. It brings theory to life through copious practical examples, illustrative diagrams and unique case studies demonstrating best practices and pitfalls. Industry experts from across APAC’s event planning sector have contributed content to key contemporary topics including sustainability, risk management, project management and strategic alignment to client goals. This edition also features Wiley’s Future Student Guide, a unique tool which provides expert and practical advice on career preparedness making for more future-ready graduates.
Author: Raymond J. Stone
Publisher: John Wiley & Sons
ISBN: 0730385353
Category : Business & Economics
Languages : en
Pages : 665
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Book Description
The new edition of Raymond Stone’s Human Resource Management is an AHRI endorsed title that has evolved into a modern, relevant and practical resource for first-year HRM students. This concise 14-chapter textbook gives your students the best chance of transitioning successfully into their future profession by giving them relatable professional insights and encouragement to exercise their skills in authentic workplace scenarios. Complementary to your courses, with well written conceptual content, Stone’s 10th Edition will save you research and assessment prep time with a host of case studies that cement learnings and get students thinking critically.
Author: Race, Phil
Publisher: McGraw-Hill Education (UK)
ISBN: 0335205119
Category : Education
Languages : en
Pages : 192
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Book Description
This is the first book to deal with the specific challenges faced by final year students. They must cope with revision for final exams as well as completing coursework and sometimes working on extended dissertations or projects. At the same time they need to be taking strategic decisions about their future careers.
Author: Elsevier
Publisher: Elsevier Health Sciences
ISBN: 0323675026
Category : Medical
Languages : en
Pages : 400
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Book Description
Gain an edge in the competitive job market with the tools you need to develop the personal qualities, habits, attitudes, and social graces to work successfully in healthcare settings. Job Readiness for Health Professionals: Soft Skills Strategies for Success, 3rd Edition provides an easy-to-read, easy-to-follow format that guides you through essential entry-level soft skills, such as how to dress, speak, and collaborate in a highly professional manner. UNIQUE! Critical-thinking and problem-solving skills prepare you to self-reflect and analyze situations and ideas to better manage conflict and to quickly and effectively adapt to changes. UNIQUE! Building a professional portfolio, including checklists, a certificate, mock interviews, and keeping resumes up to date teach you to evaluate your skills and accomplishments and to create an effective tool to demonstrate job readiness and advancement. UNIQUE! Medical literacy education teaches you to effectively and appropriately use and consume social media and other multimedia formats to network with current and future employers and colleagues. UNIQUE! New videos demonstrating proper interaction with patients in a front office situation provide you with a "real world" experience. Behavioral objectives for each skill provide measurable outcomes for you to strive to achieve. Work text format with journaling activities and multiple self-reflection activities gives you opportunities to work through skills and turn in assignments to instructors. Case studies illustrate the issues involved with each specific skill to enhance your learning. Storytelling approach keeps the tone informal and engaging yet powerful and motivating. NEW! Coverage of emotional intelligence, interpersonal communication, and soft skills helps you learn how to identify and manage your own emotions, as well as those of others, to improve daily interactions and contribute to a more positive work environment. NEW! Reorganized content helps you find key information quickly and easily.
Author: Robert N. Lussier
Publisher: SAGE Publications
ISBN: 1071873504
Category : Business & Economics
Languages : en
Pages : 912
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Book Description
Packed with experiential exercises, self-assessments, and group activities, Management Fundamentals: Concepts, Applications, and Skill Development, Tenth Edition develops essential management skills students can use in their personal and professional lives. Bestselling author Robert N. Lussier uses the most current cases and examples to illustrate management concepts in today’s ever-changing business world. This fully updated new edition provides in-depth coverage of key AACSB topics such as diversity, ethics, technology, and globalization. New to this Edition: New Cases New and expanded coverage of important topics like generational differences, sexual harassment, AI, cybersecurity, entrepreneurial mindset, managing change, and emotional intelligence Fully updated Trends and Issues in Management sections in each chapter Hundreds of new examples, statistics, and references so your students are exposed to the latest thinking in management Key Features: Case studieshighlight contemporary challenges and opportunities facing managers at well-known organizations such as IKEA, LG, Alibaba, and Buc-ees. Trends and Issuessectionsexplore timely topics such as the changing nature of work, managing multiple generations, and virtual teams. Self-Assessmentshelp readers gain personal knowledge of management functions in the real world and provide opportunities for readers to learn about their personal management styles and apply chapter concepts. Skill Builder Exercisesdevelop skills readers can use in their personal and professional lives. Ideas on Management chapter-opening caseshighlight real companies and people and are revisited throughout the chapter to illustrate and reinforce chapter concepts. Case studiesask readers to put themselves in the role of a manager to apply chapter concepts and consider issues facing real organizations.
Author: Bibhu Prasad Mishra
Publisher: Pustak Mahal
ISBN: 8122311547
Category :
Languages : en
Pages : 223
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Book Description
