Crucial Conversations Tools for Talking When Stakes Are High, Second Edition PDF Download
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Author: Kerry Patterson
Publisher: McGraw Hill Professional
ISBN: 0071772200
Category : Business & Economics
Languages : en
Pages : 287
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Book Description
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
Author: Kerry Patterson
Publisher: McGraw Hill Professional
ISBN: 0071772200
Category : Business & Economics
Languages : en
Pages : 287
Get Book
Book Description
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
Author: Joseph Grenny
Publisher: McGraw Hill Professional
ISBN: 1260474194
Category : Business & Economics
Languages : en
Pages : 332
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Book Description
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Author: Douglas Stone
Publisher: Penguin
ISBN: 1101496762
Category : Psychology
Languages : en
Pages : 351
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Book Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Author: Susan Gross Forneris
Publisher: National League for Nursing
ISBN: 9781496396266
Category : Critical thinking
Languages : en
Pages : 0
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Book Description
With today's health care systems demanding not only capable nurses but also reflective practitioners, nurse educators are challenged more than ever to engage students in making sense of their experiences and responding thoughtfully to diverse situations. Critical Conversations helps nursing educators discover how better listening can lead to better learning with insightful guidance on the conversations that drive effective understanding for both instructors and students. Applying The NLN Guide for Teaching Thinking, this monograph helps nursing educators practice and implement the most effective strategies for fostering critical conversations across simulation, classroom, and clinical learning environments. From conceptualizing learning as meaning making to the cognitive strategy of being critical and engaging learners through purposeful learning conversations, straightforward exemplars throughout the text offer a support structure to guide educators in helping students learn to think deeply and critically in any setting.
Author: Susan Gross Forneris
Publisher: National League for Nursing
ISBN: 9781975168568
Category :
Languages : en
Pages :
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Book Description
With the field of nursing in the midst of an unprecedented transformation, nurse educators seek new approaches to classroom teaching and learning that prepare students to confront the complexities of practice and confidently solve problems in clinical settings. Building on the foundation of Critical Conversations: The NLN Guide for Teaching Thinking, this second volume in the NLN's Critical Conversations series delivers specific examples and expert direction -- grounded in knowledge from learning science and models of experiential, situated, and constructivist learning -- that nurse educators can use to engage students in active thinking as they work together to determine the best approaches to clinical situations. Structured around the "three Cs" of context, content, and course, this approachable text enhances the teacher-learner relationship and emphasizes clinically focused, authentic dialogue to help nurse educators provide the realistic problem-solving experiences essential for preparing tomorrow's nurses for practice. "The value of this second volume in the NLN's Critical Conversations series is in the specific guidance it offers to nurse educators. Based on evidence from learning science, constructivist and experiential learning theories, and the science and philosophy of situated cognition, the authors use examples and offer specific instructions to assist nurse educators in all settings to develop the skills they need to transform their teaching and maximize learning." Lisa Day, PhD, RN, CNE, ANEF, FAAN Associate Dean for Academic Affairs and Clinical Professor Washington State University College of Nursing
Author: Susan Forneris
Publisher: Lippincott Williams & Wilkins
ISBN: 1975173589
Category : Medical
Languages : en
Pages : 65
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Book Description
Critical Conversations, Volume 2: Moving From Monologue to Dialogue With the field of nursing in the midst of an unprecedented transformation, nurse educators seek new approaches to classroom teaching and learning that prepare students to confront the complexities of practice and confidently solve problems in clinical settings. Building on the foundation of Critical Conversations: The NLN Guide for Teaching Thinking, this second volume in the NLN’s Critical Conversations series delivers specific examples and expert direction — grounded in knowledge from learning science and models of experiential, situated, and constructivist learning — that nurse educators can use to engage students in active thinking as they work together to determine the best approaches to clinical situations. Structured around the “three Cs” of context, content, and course, this approachable text enhances the teacher-learner relationship and emphasizes clinically focused, authentic dialogue to help nurse educators provide the realistic problem-solving experiences essential for preparing tomorrow’s nurses for practice. “The value of this second volume in the NLN’s Critical Conversations series is in the specific guidance it offers to nurse educators. Based on evidence from learning science, constructivist and experiential learning theories, and the science and philosophy of situated cognition, the authors use examples and offer specific instructions to assist nurse educators in all settings to develop the skills they need to transform their teaching and maximize learning.” Lisa Day, PhD, RN, CNE, ANEF, FAAN Associate Dean for Academic Affairs and Clinical Professor Washington State University College of Nursing
Author: Marilynn Jackson
Publisher: Jones & Bartlett Learning
ISBN: 9780763738716
Category : Clinical competence
Languages : en
Pages : 322
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Book Description
Presented in question and answer format, the 18 chapters in this reference for nurses tackle topics such as defining, developing, and promoting critical thinking; models, tests, applications in health care; research; and recruitment of critical thinkers. Jackson, a registered nurse, et al. conclude with activities and exercises. Annotation :2006 Book News, Inc., Portland, OR (booknews.com).
Author: Christina Tangora Schlachter
Publisher: John Wiley & Sons
ISBN: 1118502477
Category : Business & Economics
Languages : en
Pages : 341
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Book Description
The easy way to communicate best when it matters most Most people are aware of the importance of handling critical conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts. Critical Conversations For Dummies is a step-by-step reference for the variety of crucial conversations life presents in the workforce. It's packed with strategies for preparing for high-stakes situations; being persuasive (not abrasive); knowing the value of assertive communication; resolving failed promises and missed deadlines; maintaining morale when firing staff; getting new employees off on the right foot; managing staff relations and strengthening team relationships; understanding audience needs and motivations to get positive results; altering confrontational language to cooperative language during difficult conversations; and building relationships in the face of conflict. Improve communication skills in crucial conversations Avoid common pitfalls and emotional tendencies Discover the benefits of success in crucial conversations This book is especially relevant to the hundreds of thousands of leaders who are tasked with multiple duties, whether addressing complex problems from stakeholders or achieving exceptional results from staff.
Author: Douglas Stone
Publisher: Penguin
ISBN: 0593511697
Category : Psychology
Languages : en
Pages : 401
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Book Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Author: Tom Gilson
Publisher: Kregel Publications
ISBN: 0825443962
Category : Religion
Languages : en
Pages : 200
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Book Description
Christian parents need to be prepared to answer the myriad challenges teens might hear in today’s increasingly pro homosexual culture. “Why shouldn’t gays get married?” “Who says gay sex is wrong?” “Does the Bible actually say there’s anything wrong with homosexuality?” “Don’t you care that kids are being bullied just for being themselves?” To start the discussion, Gilson provides a brief history of the issues beginning with the sexual revolution of the 1960s. He explains how and why cultural attitudes have reversed on this subject in such a short timespan, leaving Christians scrambling for answers. This is perhaps the most complicated and contentious issue Christians face in today’s culture. Most churches are poorly equipped to handle it; parents are even less prepared. The good news is that parents need not have pat answers ready before they dive into conversations with their teens and preteens on this difficult topic. Learning together—parents struggling through these issues alongside their kids and leading them to biblical answers— has relational benefits. Answers are important, though, so manageable, nontechnical answers to common questions surrounding this issue are provided, as well as a guide to further resources.
