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Author: Christopher Rye
Publisher: Gazelle Book Services, Limited
ISBN: 9781634631525
Category : TECHNOLOGY & ENGINEERING
Languages : en
Pages : 143
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Book Description
For several decades, phone companies have allowed third-party vendors to charge consumers on their phone bills for goods and services unrelated to phone service, such as photo storage, voicemail, and faxes. This practice began with landline phone bills an
Author: Christopher Rye
Publisher: Gazelle Book Services, Limited
ISBN: 9781634631525
Category : TECHNOLOGY & ENGINEERING
Languages : en
Pages : 143
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Book Description
For several decades, phone companies have allowed third-party vendors to charge consumers on their phone bills for goods and services unrelated to phone service, such as photo storage, voicemail, and faxes. This practice began with landline phone bills an
Author: Christopher Rye
Publisher: Nova Science Publishers
ISBN: 9781634631211
Category : Cell phone services industry
Languages : en
Pages : 0
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Book Description
For several decades, phone companies have allowed third-party vendors to charge consumers on their phone bills for goods and services unrelated to phone service, such as photo storage, voicemail, and faxes. This practice began with landline phone bills and continued on wireless phone bills as consumer use of mobile phones increased. Throughout this period, the industry has assured the public that its self-regulatory system is effective at protecting consumers from fraudulent third-party billing on their phone bills. However, this Committee's 2010-2011 review of third-party billing practices on landline phones showed that widespread unauthorised charges -- known as "cramming" -- had been placed on phone bills and had likely cost consumers billions of dollars over the preceding decades. In light of these findings, and emerging reports of cramming in the wireless context, the Committee subsequently began reviewing third-party billing practices on wireless phone bills. This book provides and analyses and perspectives on cramming and third party billing on mobile phones.
Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation
Publisher:
ISBN:
Category : Consumer protection
Languages : en
Pages : 136
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Book Description
Author: Federal Trade Commission
Publisher: CreateSpace
ISBN: 9781507525524
Category : Technology & Engineering
Languages : en
Pages : 42
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Book Description
The widespread adoption of mobile devices has provided many important benefits to consumers, including the convenience of paying for goods and services using a phone. One mobile payment option is known as “carrier billing” – the ability to charge a good or service directly to a mobile phone account. Industry observers have noted the potential usefulness of carrier billing to consumers, and the industry continues to devote resources to promoting carrier billing as a payment option. As stakeholders have noted, carrier billing of third-party charges may be particularly beneficial for unbanked and underbanked consumers. Additionally, consumers have used text messages to donate funds to a charitable organization, with the charge placed on their mobile phone account. As carrier billing has developed, however, fraud has become a significant problem for consumers. In particular, mobile cramming – the unlawful practice of placing unauthorized third-party charges on mobile phone accounts – is a significant concern. Mobile cramming occurs when consumers are signed up and billed for third-party services, such as ringtones and recurring text messages containing trivia or horoscopes, without their knowledge or consent. In six recent enforcement actions, the Commission has alleged that such practices have cost consumers many millions of dollars, and in just three of these actions, defendants have agreed to orders imposing judgments totaling more than $160 million. As part of its consumer protection mission, the Federal Trade Commission (“FTC” or “Commission”) works to ensure that consumer protections keep pace with developing technologies and payment mechanisms. In late 2013, following a Commission roundtable on mobile cramming and a number of FTC and state enforcement actions highlighting the prevalence of mobile cramming, the four largest mobile carriers stated that they would discontinue one form of carrier billing for commercial transactions – “Premium SMS” billing. Market participants continue to implement other kinds of carrier billing arrangements, however. In doing so, it is imperative that they keep in mind the same fundamental consumer protection principles that apply regardless of the type of technology used for billing. All stakeholders have an interest in combating cramming on the carrier billing platform, as promoting consumer trust is integral to promoting more widespread adoption of mobile payment systems and further innovation. Based on evidence reviewed to date, FTC staff recommends certain best practices for industry participants to protect consumers against unwanted charges while enabling innovation and consumer access to another payment mechanism.
Author: Madan, Sushila
Publisher: IGI Global
ISBN: 1522502378
Category : Business & Economics
Languages : en
Pages : 349
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Book Description
Mobile commerce, or M-commerce, is booming as many utilize their mobile devices to complete transactions ranging from personal shopping to managing and organizing business operations. The emergence of new technologies such as money sharing and transactional applications have revolutionized the way we do business. Wholeheartedly adopted by both the business world and consumers, mobile commerce has taken its seat at the head of the mobile app economy. Securing Transactions and Payment Systems for M-Commerce seeks to present, analyze, and illustrate the challenges and rewards of developing and producing mobile commerce applications. It will also review the integral role M-commerce plays in global business. As consumers’ perceptions are taken into account, the authors approach this burgeoning topic from all perspectives. This reference publication is a valuable resource for programmers, technology and content developers, students and instructors in the field of ICT, business professionals, and mobile app developers.
Author: United States. Congress. Senate. Committee on Appropriations. Subcommittee on Financial Services and General Government
Publisher:
ISBN:
Category : United States
Languages : en
Pages : 160
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Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation
Publisher:
ISBN:
Category : Law
Languages : en
Pages : 160
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Book Description
Author: United States. Federal Communications Commission
Publisher:
ISBN:
Category : Telecommunication
Languages : en
Pages : 852
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Book Description
Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation. Subcommittee on Communications, Technology, and the Internet
Publisher:
ISBN:
Category : Broadband communication systems
Languages : en
Pages : 88
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Book Description
Author: United States. Congress
Publisher:
ISBN:
Category : Law
Languages : en
Pages : 1570
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Book Description
