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Author: Judith E. Glaser
Publisher: Routledge
ISBN: 1351862073
Category : Business & Economics
Languages : en
Pages : 188
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Book Description
The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.
Author: Judith E. Glaser
Publisher: Routledge
ISBN: 1351862073
Category : Business & Economics
Languages : en
Pages : 188
Get Book
Book Description
The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.
Author: Carice Anderson
Publisher: Berrett-Koehler Publishers
ISBN: 1523002697
Category : Social Science
Languages : en
Pages : 212
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Book Description
Master the balance between working on your career and working in it. Intelligence Isn't Enough helps Black professionals make strategic decisions and learn the unspoken rules for success. Recounting the frustration she felt as a young Black woman beginning her career, Carice Anderson knows that many Black professionals are relying on their education and intellect alone to be successful in the workplace. In this book, she empowers young Black professionals by equipping them with advice and little-known principles of career success from her experiences and interviews with thirty successful Black leaders. Intelligence Isn't Enough is divided into six chapters that guide readers through what Anderson calls the three major corporate muscle groups: Knowing yourself- understanding your story and investigating your mindset Knowing others-building and sustaining important relationships in the workplace Knowing your environment-analyzing your organization's culture Anderson will teach you how to integrate the knowledge of these three groups to craft an authentic personal brand and communication style that will help you maximize your impact. Using personal stories, quotes, lessons learned, and advice from both the author and Black leaders who have worked in some of the finest institutions across North America, Africa, and Europe, Black professionals will learn tips and tools to strategically chart their career paths and advance in the workplace for lifelong success.
Author: Stephen G. Diorio
Publisher: John Wiley & Sons
ISBN: 1119871123
Category : Business & Economics
Languages : en
Pages : 292
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Book Description
Crush siloes by connecting teams, data, and technologies with a new systems-based approach to growth. Growing a business in the 21st Century has become a capital intensive and data-driven team sport. In Revenue Operations: A New Way to Align Sales and Marketing, Monetize Data, and Ignite Growth, an accomplished team of practitioners, academics, and experts provide a proven system for aligning revenue teams and unlocking growth. The book shows everyone how to connect the dots across an increasingly complex technology ecosystem to simplify selling and accelerate revenue expansion. With Revenue Operations, you’ll understand what it takes to successfully transition to the new system of growth without killing your existing business. This practical and executable approach can be used by virtually any business - large or small, regardless of history or industry - that wants to generate more growth and value. By reading this book you will find: Real-world case studies and personal experiences from executives across an array of high technology, commercial, industrial, services, consumer, and cloud-based businesses. The six core elements of a system for managing your commercial operations, digital selling infrastructure, and customer data assets. Nine building-blocks that connect the dots across your sales and marketing technology ecosystem to generate more consistent growth and a better customer experience at lower costs. The skills and tools that next generation growth leaders will need to chart the roadmap for a successful career in any growth discipline for the next 25 years. An indispensable resource for anyone who wants to get more from their business – board members, CEOs, business unit leaders, strategists, thought leaders, analysts, operations professionals, partners, and front-line doers in sales, marketing, and service - Revenue Operations is based on over one thousand surveys of and interviews with business professionals conducted during 2020 and 2021. It also includes a comprehensive analysis of the sales and marketing technology landscape. As a perfectly balanced combination of academic insight and data-driven application, this book belongs on the bookshelves of anyone responsible for driving revenue and growth.
Author: Karin Tanabe
Publisher: St. Martin's Press
ISBN: 1250231523
Category : Fiction
Languages : en
Pages : 332
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Book Description
"Captivating." ––The Washington Post Named a Best Book of Summer by Good Morning America • BuzzFeed • PopSugar • BookRiot • LifeSavvy • CT Post From "a master of historical fiction" (NPR), Karin Tanabe's A Woman of Intelligence is an exhilarating tale of post-war New York City, and one remarkable woman’s journey from the United Nations, to the cloistered drawing rooms of Manhattan society, to the secretive ranks of the FBI. A Fifth Avenue address, parties at the Plaza, two healthy sons, and the ideal husband: what looks like a perfect life for Katharina Edgeworth is anything but. It’s 1954, and the post-war American dream has become a nightmare. A born and bred New Yorker, Katharina is the daughter of immigrants, Ivy-League-educated, and speaks four languages. As a single girl in 1940s Manhattan, she is a translator at the newly formed United Nations, devoting her days to her work and the promise of world peace—and her nights to cocktails and the promise of a good time. Now the wife of a beloved pediatric surgeon and heir to a shipping fortune, Katharina is trapped in a gilded cage, desperate to escape the constraints of domesticity. So when she is approached by the FBI and asked to join their ranks as an informant, Katharina seizes the opportunity. A man from her past has become a high-level Soviet spy, but no one has been able to infiltrate his circle. Enter Katharina, the perfect woman for the job. Navigating the demands of the FBI and the secrets of the KGB, she becomes a courier, carrying stolen government documents from D.C. to Manhattan. But as those closest to her lose their covers, and their lives, Katharina’s secret soon threatens to ruin her. With the fast-paced twists of a classic spy thriller, and a nuanced depiction of female experience, A Woman of Intelligence shimmers with intrigue and desire.
Author: Andrew Freed
Publisher: Simon and Schuster
ISBN: 1638351007
Category : Computers
Languages : en
Pages : 318
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Book Description
"A thorough guide to the entire process of designing and implementing virtual assistants. Goes way beyond the technicalities." - Maxim Volgin, KLM Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services. In Conversational AI, you will learn how to: Pick the right AI assistant type and channel for your needs Write dialog with intentional tone and specificity Train your AI’s classifier from the ground up Create question-and-direct-response AI assistants Design and optimize a process flow for web and voice Test your assistant’s accuracy and plan out improvements Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Create AI-driven chatbots and other intelligent agents that humans actually enjoy talking to! Adding intelligence to automated response systems saves time and money for you and your customers. Conversational AI systems excel at routine tasks such as answering common questions, classifying issues, and routing customers to the appropriate human staff. This book will show you how to build effective, production-ready AI assistants. About the book Conversational AI is a guide to creating AI-driven voice and text agents for customer support and other conversational tasks. This practical and entertaining book combines design theory with techniques for building and training AI systems. In it, you’ll learn how to find training data, assess performance, and write dialog that sounds human. You’ll go from building simple chatbots to designing the voice assistant for a complete call center. What's inside Pick the right AI for your needs Train your AI classifier Create question-and-direct-response assistants Design and optimize a process flow About the reader For software developers. Examples use Watson Assistant and Python. About the author Andrew R. Freed is a Master Inventor and Senior Technical Staff Member at IBM. He has worked in AI solutions since 2012. Table of Contents PART 1 FOUNDATIONS 1 Introduction to conversational AI 2 Building your first conversational AI PART 2 DESIGNING FOR SUCCESS 3 Designing effective processes 4 Designing effective dialogue 5 Building a successful AI assistant PART 3 TRAINING AND TESTING 6 Training your assistant 7 How accurate is your assistant? 8 Testing your dialogue flows PART 4 MAINTENANCE 9 Deployment and management 10 Improving your assistant PART 5 ADVANCED/OPTIONAL TOPICS 11 Building your own classifier 12 Additional training for voice assistants
Author: Suresha Hill
Publisher: Createspace Independent Publishing Platform
ISBN: 9781530985265
Category :
Languages : en
Pages : 92
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Book Description
Your body talks to itself and with its environment every millisecond of every day. Don't you want in on that conversation? It will make a huge difference in how you experience the day. Every type of well-being, whether it's physical, mental, emotional, or spiritual, happens through the body. However, what happens in the body will be according to its programming or conditioning unless we guide and shape its responses. Hundreds of millions of Americans live day by day in preventable chronic pain that limits their ability to work, play, and rest at night. This little known, easy-to-learn method has been around for decades and helped countless people to be empowered to help themselves. Somatic education not only is an invaluable adjunct to whatever workout routine you already have, it can also be used as the foundation of your wellness plan. It uses the body's own communication systems that retrain tension patterns to release, balance, and reset your system. It really works! The principles of this body of work are embedded in osteopathy, chiropractic, t'ai chi and chi kung, meditation, yoga, performing arts, sports, and dance. They all require consciously tuning in and connecting to an aspect of the body and mind in order to optimize its capacity to respond in a harmonious, efficient way. Understanding these principles sets you free to self-regulate and maintain balance on your own. "Somatic Intelligence" embodies the wisdom, tools and principals to tap into the universal field and the inner world of awareness of body/mind, the now and future of medicine, awakening the healer within! Written for professionals and lay persons as well, it is a living, breathing gift to humanity. Suresha's wisdom gift has many times over assisted my own healing, transformation, teaching and healing practice. A blessing Indeed." - Shahido Kempter, M.A., Enicnitas CA, Pilates teacher, Biodynamic Craniosacral Therapist "In striving for wellness & self-awareness, we must learn to listen to our inner voice. This well-researched, easy-to- implement treatment plan helps us to gain access to this deeper realm to of what it means to be human." Dr. M. Lindauer, B.A., M.Sc., D.C. "Adding Neuromuscular rehabilitation to my skill set has enhanced not only my efficacy as a massage practitioner, but also given my yoga teaching added dimension. Combining yogic based awareness practice into my bodywork, including neuromuscular therapy has furthered that discipline as well. They are well suited for one another." - Mark Kahn, Yoga Instructor and Massage Therapist
Author: Toyoaki Nishida
Publisher: Springer
ISBN: 4431550402
Category : Technology & Engineering
Languages : en
Pages : 344
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Book Description
This book covers an approach to conversational informatics which encompasses science and technology for understanding and augmenting conversation in the network age. A major challenge in engineering is to develop a technology for conveying not just messages but also underlying wisdom. Relevant theories and practices in cognitive linguistics and communication science, as well as techniques developed in computational linguistics and artificial intelligence, are discussed.
Author: Erica Dhawan
Publisher: Macmillan
ISBN: 1137279788
Category : Business & Economics
Languages : en
Pages : 258
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Book Description
Defining "connectional intelligence" as the ability to pool knowledge and ambition toward large-scale, significant ends, an analysis of the problem-solving potential of today's media-connected world shares examples about individuals, businesses and communities.
Author: Kate Crawford
Publisher: Yale University Press
ISBN: 0300209576
Category : Computers
Languages : en
Pages : 336
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Book Description
The hidden costs of artificial intelligence, from natural resources and labor to privacy and freedom What happens when artificial intelligence saturates political life and depletes the planet? How is AI shaping our understanding of ourselves and our societies? In this book Kate Crawford reveals how this planetary network is fueling a shift toward undemocratic governance and increased inequality. Drawing on more than a decade of research, award-winning science, and technology, Crawford reveals how AI is a technology of extraction: from the energy and minerals needed to build and sustain its infrastructure, to the exploited workers behind "automated" services, to the data AI collects from us. Rather than taking a narrow focus on code and algorithms, Crawford offers us a political and a material perspective on what it takes to make artificial intelligence and where it goes wrong. While technical systems present a veneer of objectivity, they are always systems of power. This is an urgent account of what is at stake as technology companies use artificial intelligence to reshape the world.
Author: Jacqueline M. Stavros
Publisher: Berrett-Koehler Publishers
ISBN: 1523094028
Category : Business & Economics
Languages : en
Pages : 177
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Book Description
Conversations can be critical and destructive, or they can be generative and productive. This book shows how to guarantee your conversations will help people, organizations, and communities flourish. --
