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Author: Andrew A. Tufano
Publisher: Elsevier
ISBN: 0124172075
Category : Political Science
Languages : en
Pages : 170
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Book Description
Effectively resolving conflict prevents violence, reduces incidents, improves productivity, and contributes to the overall health of an organization. Unlike the traditionally reactive law enforcement approach to resolving conflict, Conflict Management for Security Professionals provides a proven, reliable, business-focused approach that teaches security personnel to diffuse situations before they escalate when dealing with uncooperative, dangerous, or violent individuals. Covering everything from policies and procedures to security tactics and business impact, Conflict Management for Security Professionals uniquely addresses conflict resolution from a security perspective for managers, policy makers, security officials, or anyone else who interacts with people every day. This book helps organizations create and maintain safe environments without interfering with their ability to remain profitable, competitive, and relevant. Comprehensive and systematic conflict management and resolution program geared specifically for the needs of security managers, supervisors, and officers. Incorporates classroom and field-tested conflict resolution concepts, models, and approaches. Addresses everything from policies and programs to tactics for a wide variety of stakeholders in any private or public organization.
Author: Andrew A. Tufano
Publisher: Elsevier
ISBN: 0124172075
Category : Political Science
Languages : en
Pages : 170
Get Book
Book Description
Effectively resolving conflict prevents violence, reduces incidents, improves productivity, and contributes to the overall health of an organization. Unlike the traditionally reactive law enforcement approach to resolving conflict, Conflict Management for Security Professionals provides a proven, reliable, business-focused approach that teaches security personnel to diffuse situations before they escalate when dealing with uncooperative, dangerous, or violent individuals. Covering everything from policies and procedures to security tactics and business impact, Conflict Management for Security Professionals uniquely addresses conflict resolution from a security perspective for managers, policy makers, security officials, or anyone else who interacts with people every day. This book helps organizations create and maintain safe environments without interfering with their ability to remain profitable, competitive, and relevant. Comprehensive and systematic conflict management and resolution program geared specifically for the needs of security managers, supervisors, and officers. Incorporates classroom and field-tested conflict resolution concepts, models, and approaches. Addresses everything from policies and programs to tactics for a wide variety of stakeholders in any private or public organization.
Author: Andrew Tufano
Publisher: CRC Press
ISBN: 1000213951
Category : Business & Economics
Languages : en
Pages : 272
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Book Description
Organizations are ethically, morally, and legally required to maintain safe workplaces that protects employees, visitors and anyone who frequents their establishments. But why do organizations that employee uniformed security personnel as part of their overall workplace violence prevention program still struggle to create and maintain the safest possible workplaces? To meet these obligations organizations often employ uniformed security officers to deter, observe, and report criminal behavior, and in some contexts, they physically interact with dangerous individuals to protect employees, consumers and visitors from violent behaviors. Unfortunately, many organizations don’t utilize their security personnel to their fullest potential and organizational and community members continue to be victims of workplace violence. This book identifies the flawed principles, policies and personnel decisions that organizations use, and it provides practical solutions to address them. The book covers two major themes: the misapplication of law enforcement community safety principles to private, free-market businesses and the use of risk aversive philosophies to their security officer’s activities. This book covers the principles, policies and personnel necessary for maximizing the effectiveness of uniformed security personnel to successfully mitigate potential workplace violence and create and maintain safe organizations. There is a strong need for this book since workplace violence prevention has taken on a new focus due to increases in workplace violence incidents and new laws requiring organizations to take a more serious approach to workplace violence prevention. The healthcare and campus markets are most affected by these laws and are under public scrutiny because of their vulnerable populations. These two markets combined employ the most non-contract, propriety private security personnel in the country. Both markets rely on uniform security officers to create and maintain safe communities and play an important role in their respective workplace violence prevention plans.
Author: James Pardy
Publisher:
ISBN: 9781552393079
Category : Assistance in emergencies
Languages : en
Pages : 157
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Book Description
Author: Stephan Proksch
Publisher: Springer
ISBN: 3319318853
Category : Business & Economics
Languages : en
Pages : 134
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Book Description
This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.
Author: United States. Private Security Advisory Council
Publisher:
ISBN:
Category : Conflict management
Languages : en
Pages : 72
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Book Description
Author: Allen Oelschlaeger
Publisher:
ISBN: 9780997679199
Category :
Languages : en
Pages :
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Book Description
Author: National Research Council
Publisher: National Academies Press
ISBN: 0309175828
Category : Business & Economics
Languages : en
Pages : 298
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Book Description
Total quality management (TQM), reengineering, the workplace of the twenty-first centuryâ€"the 1990s have brought a sense of urgency to organizations to change or face stagnation and decline, according to Enhancing Organizational Performance. Organizations are adopting popular management techniques, some scientific, some faddish, often without introducing them properly or adequately measuring the outcome. Enhancing Organizational Performance reviews the most popular current approaches to organizational changeâ€"total quality management, reengineering, and downsizingâ€"in terms of how they affect organizations and people, how performance improvements can be measured, and what questions remain to be answered by researchers. The committee explores how theory, doctrine, accepted wisdom, and personal experience have all served as sources for organization design. Alternative organization structures such as teams, specialist networks, associations, and virtual organizations are examined. Enhancing Organizational Performance looks at the influence of the organization's norms, values, and beliefsâ€"its cultureâ€"on people and their performance, identifying cultural "levers" available to organization leaders. And what is leadership? The committee sorts through a wealth of research to identify behaviors and skills related to leadership effectiveness. The volume examines techniques for developing these skills and suggests new competencies that will become required with globalization and other trends. Mergers, networks, alliances, coalitionsâ€"organizations are increasingly turning to new intra- and inter-organizational structures. Enhancing Organizational Performance discusses how organizations cooperate to maximize outcomes. The committee explores the changing missions of the U.S. Army as a case study that has relevance to any organization. Noting that a musical greeting card contains more computing power than existed in the entire world before 1950, the committee addresses the impact of new technologies on performance. With examples, insights, and practical criteria, Enhancing Organizational Performance clarifies the nature of organizations and the prospects for performance improvement. This book will be important to corporate leaders, executives, and managers; faculty and students in organizational performance and the social sciences; business journalists; researchers; and interested individuals.
Author: David Liddle
Publisher: Kogan Page Publishers
ISBN: 0749480890
Category : Business & Economics
Languages : en
Pages : 321
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Book Description
Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.
Author: Volker C. Franke
Publisher: Lulu.com
ISBN: 1304052648
Category : Civil-military relations
Languages : en
Pages : 463
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Book Description
"Today, America faces security challenges that are exceedingly dynamic and complex, in part because of the ever changing mix and number of actors involved and the pace with which the strategic and operational environments change. To meet these new challenges more effectively, the Obama administration advocated strengthening civilian instruments of national power and enhancing America's whole-of-government (WOG) capabilities. Although the need for comprehensive integration and coordination of civilian and military, governmental and nongovernmental, national and international capabilities to improve efficiency and effectiveness of post-conflict stabilization and peacebuilding efforts is widely recognized, Washington has been criticized for its attempts at creating WOG responses to international crises and conflicts for overcommitment of resources, lack of sufficient funding and personnel, competition between agencies, ambiguous mission objectives, and undermining the military's primary purpose of defending the national interest. Presenting the results of an international Symposium held at Kennesaw State University in February 2011, this volume traces the genesis of WOG, critically examines current WOG practices, and draws lessons from the operational contexts of Iraq and Afghanistan. The first part of the book describes the overall global security context within which peacebuilding and stability operations are currently conducted, examines the merits of WOG approaches, and discusses their efficacy for responding to a range of emerging threats. The second part addresses some of the practical challenges of implementing WOG approaches to international conflict management and specifically to U.S. intervention in fragile states. The third and final part examines WOG efforts in the field and draws lessons learned from operational experiences in Afghanistan and Iraq to potential future interventions"--Publisher's website.
Author: Charles A. Sennewald
Publisher: Butterworth-Heinemann
ISBN: 0128027908
Category : Business & Economics
Languages : en
Pages : 402
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Book Description
Effective Security Management, Sixth Edition teaches practicing security professionals how to build their careers by mastering the fundamentals of good management. The author, Charles Sennewald, brings common sense, wisdom, and humor to this bestselling introduction to security management that is ideal for both new and experienced security managers. The sixth edition of this classic professional reference work on the topic includes newly updated and expanded coverage of topics such as the integration of security executive into the business, background checks and hiring procedures, involvement in labor disputes, organized crime, and the role of social media. Offers the most current picture of the role and duties of security managers Includes three new chapters on security ethics and conflicts of interest, convergence in security management, and ISO security standards, along with coverage of new security jobs titles and duties Contains updated contributions from leading security experts Colin Braziel, Karim Vellani, and James Broder Case studies and examples from around the world are included to facilitate further understanding
