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Author: Valerie O'Dea
Publisher: Purdue University Press
ISBN: 9781557531551
Category : Business & Economics
Languages : en
Pages : 252
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Book Description
Telebusiness has succeeded in making the telephone anintegral and profitable part of business strategy and operation. However, moreoften than not, telesales is a 'bolt-on' activity to the sales department andtelemarketing is an add-on task for the marketing or research department.Telemanagement is a responsibility given to someone already managing anotherbusiness area, telecommunications is a field entrusted mainly to computer professionals,and telestrategy is set only by those implementing or running dedicated 'callcenters.' Combining these is a marriage normally contracted to outsideconsultants and independent firms. This book explains how to perform andachieve this combination in simple and practical terms as a core part of acorporate business strategy.
Author: Valerie O'Dea
Publisher: Purdue University Press
ISBN: 9781557531551
Category : Business & Economics
Languages : en
Pages : 252
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Book Description
Telebusiness has succeeded in making the telephone anintegral and profitable part of business strategy and operation. However, moreoften than not, telesales is a 'bolt-on' activity to the sales department andtelemarketing is an add-on task for the marketing or research department.Telemanagement is a responsibility given to someone already managing anotherbusiness area, telecommunications is a field entrusted mainly to computer professionals,and telestrategy is set only by those implementing or running dedicated 'callcenters.' Combining these is a marriage normally contracted to outsideconsultants and independent firms. This book explains how to perform andachieve this combination in simple and practical terms as a core part of acorporate business strategy.
Author: Christopher Marquis
Publisher: Yale University Press
ISBN: 030024715X
Category : Business & Economics
Languages : en
Pages : 312
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Book Description
A compelling look at the B Corp movement and why socially and environmentally responsible companies are vital for everyone’s future Businesses have a big role to play in a capitalist society. They can tip the scales toward the benefit of the few, with toxic side effects for all, or they can guide us toward better, more equitable long-term solutions. Christopher Marquis tells the story of the rise of a new corporate form—the B Corporation. Founded by a group of friends who met at Stanford, these companies undergo a rigorous certification process, overseen by the B Lab, and commit to putting social benefits, the rights of workers, community impact, and environmental stewardship on equal footing with financial shareholders. Informed by over a decade of research and animated by interviews with the movement’s founders and leading figures, Marquis’s book explores the rapid growth of companies choosing to certify as B Corps, both in the United States and internationally, and explains why the future of B Corporations is vital for us all.
Author: Patrick van der Pijl
Publisher: John Wiley & Sons
ISBN: 1119272114
Category : Business & Economics
Languages : en
Pages : 277
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Book Description
This book stitches together a complete design journey from beginning to end in a way that you’ve likely never seen before, guiding readers (you) step-by-step in a practical way from the initial spark of an idea all the way to scaling it into a better business. Design a Better Business includes a comprehensive set of tools (over 20 total!) and skills that will help you harness opportunity from uncertainty by building the right team(s) and balancing your point of view against new findings from the outside world. This book also features over 50 case studies and real life examples from large corporations such as ING Bank, Audi, Autodesk, and Toyota Financial Services, to small startups, incubators, and social impact organizations, providing a behind the scenes look at the best practices and pitfalls to avoid. Also included are personal insights from thought leaders such as Steve Blank on innovation, Alex Osterwalder on business models, Nancy Duarte on storytelling, and Rob Fitzpatrick on questioning, among others.
Author: Natalie Canavor
Publisher: Pearson Education
ISBN: 0132655780
Category : Business & Economics
Languages : en
Pages : 668
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Book Description
150 powerful bite-size techniques for supercharging all your business communications: print, web, e-mail, and in person! Three full books of indispensable, practical advice on virtually every form of business communication! Discover how to write e-mails, reports, proposals, and web content that really pack a punch… build presentations around what people really want to know… communicate successfully in every negotiation scenario, even the most frustrating or unexpected… and much more! From world-renowned leaders and experts, including Natalie Canavor, Claire Meirowitz, James O’Rourke, and Leigh Thompson
Author: Kelly Holmes
Publisher: Createspace Independent Publishing Platform
ISBN: 9781537224466
Category : Happiness
Languages : en
Pages : 0
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Book Description
You want to be a loving parent who guides your kids towards a life of happiness and success. But the chaos of parenting life leaves you feeling overwhelmed, stressed, or just vaguely annoyed all the time. (Or maybe it's not so vague.)With this practical guide for busy parents and a bonus printable workbook, you'll know how to: * Stop feeling overwhelmed. Get a handle on the swirling chaos of to-do items and appointments and "should"s in your head.* Set yourself up for a happy day, every day. Find out the ingredients you need in your day in order to become your happiest self.* Catch yourself before you lose your cool. Learn what to do when you lose your patience with a temper-taming toolkit of proven tools to get you back on track.* Heal after the storm. For the days when you do lose your cool, you'll get the exact steps to flush the bad mojo from your body and repair the relationship with your child (or your partner).This book gives you the best science-backed tools that you need as a busy parent to become your happiest self.
Author: Bryan A. Garner
Publisher: Harvard Business Review Press
ISBN: 1422184048
Category : Business & Economics
Languages : en
Pages : 208
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Book Description
DON'T LET YOUR WRITING HOLD YOU BACK. When you’re fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a luxury. But it’s a skill you must cultivate to succeed: You’ll lose time, money, and influence if your e-mails, proposals, and other important documents fail to win people over. The HBR Guide to Better Business Writing, by writing expert Bryan A. Garner, gives you the tools you need to express your ideas clearly and persuasively so clients, colleagues, stakeholders, and partners will get behind them. This book will help you: • Push past writer’s block • Grab—and keep—readers’ attention • Earn credibility with tough audiences • Trim the fat from your writing • Strike the right tone • Brush up on grammar, punctuation, and usage
Author: United States. Congress. Senate. Committee on Banking and Currency
Publisher:
ISBN:
Category : Banking law
Languages : en
Pages : 1794
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Book Description
Author: United States. Congress. Senate. Committee on Banking and Currency. Subcommittee on Housing and Urban Affairs
Publisher:
ISBN:
Category : Mortgages
Languages : en
Pages : 1808
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Book Description
Author: Colin Mayer
Publisher: Oxford University Press
ISBN: 0192559230
Category : Business & Economics
Languages : en
Pages : 364
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Book Description
What is business for? Day one of a business course will tell you: it is to maximise shareholder profit. This single idea pervades all our thinking and teaching about business around the world but it is fundamentally wrong, Colin Mayer argues. It has had disastrous and damaging consequences for our economies, environment, politics, and societies. In this urgent call for reform, Prosperity challenges the fundamentals of business thinking. It sets out a comprehensive new agenda for establishing the corporation as a unique and powerful force for promoting economic and social wellbeing in its fullest sense - for customers and communities, today and in the future. First Professor and former Dean of the Säid Business School in Oxford, Mayer is a leading figure in the global discussion about the purpose and role of the corporation. In Prosperity, he presents a radical and carefully considered prescription for corporations, their ownership, governance, finance, and regulation. Drawing together insights from business, law, economics, science, philosophy, and history, he shows how the corporation can realize its full potential to contribute to economic and social wellbeing of the many, not just the few. Prosperity tells us not only how to create and run successful businesses but also how policy can get us there and fix our broken system.
Author: Peter Kenny
Publisher: Apress
ISBN: 1484201841
Category : Business & Economics
Languages : en
Pages : 260
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Book Description
Everyone encounters statistics on a daily basis. They are used in proposals, reports, requests, and advertisements, among others, to support assertions, opinions, and theories. Unless you’re a trained statistician, it can be bewildering. What are the numbers really saying or not saying? Better Business Decisions from Data: Statistical Analysis for Professional Success provides the answers to these questions and more. It will show you how to use statistical data to improve small, every-day management judgments as well as major business decisions with potentially serious consequences. Author Peter Kenny—with deep experience in industry—believes that "while the methods of statistics can be complicated, the meaning of statistics is not." He first outlines the ways in which we are frequently misled by statistical results, either because of our lack of understanding or because we are being misled intentionally. Then he offers sound approaches for understanding and assessing statistical data to make excellent decisions. Kenny assumes no prior knowledge of statistical techniques; he explains concepts simply and shows how the tools are used in various business situations. With the arrival of Big Data, statistical processing has taken on a new level of importance. Kenny lays a foundation for understanding the importance and value of Big Data, and then he shows how mined data can help you see your business in a new light and uncover opportunity. Among other things, this book covers: How statistics can help you assess the probability of a successful outcome How data is collected, sampled, and best interpreted How to make effective forecasts based on the data at hand How to spot the misuse or abuse of statistical evidence in advertisements, reports, and proposals How to commission a statistical analysis Arranged in seven parts—Uncertainties, Data, Samples, Comparisons, Relationships, Forecasts, and Big Data—Better Business Decisions from Data is a guide for busy people in general management, finance, marketing, operations, and other business disciplines who run across statistics on a daily or weekly basis. You’ll return to it again and again as new challenges emerge, making better decisions each time that boost your organization’s fortunes—as well as your own.
