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Author: Ann Marie Gorczyca
Publisher:
ISBN: 9781949642339
Category :
Languages : en
Pages : 262
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Book Description
At Your Service...Five-Star Customer Care for A Successful Dental Practice shares tips, strategies, and solutions for building a practice of customer service leaders.
Author: Ann Marie Gorczyca
Publisher:
ISBN: 9781949642339
Category :
Languages : en
Pages : 262
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Book Description
At Your Service...Five-Star Customer Care for A Successful Dental Practice shares tips, strategies, and solutions for building a practice of customer service leaders.
Author: Ann Marie Gorczyca
Publisher:
ISBN: 9781935953838
Category : Business & Economics
Languages : en
Pages : 262
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Book Description
At Your Service...Five-Star Customer Care for A Successful Dental Practice shares tips, strategies, and solutions for building a practice of customer service leaders.
Author: Farai Kufakwedu
Publisher:
ISBN: 9780986770715
Category :
Languages : en
Pages : 220
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Book Description
The 9-Star Patient Experience: Moment of Magic Playbook reveals the strategies that top tier dental practices deploy to turn their regular patients into lifelong raving fans who pay more and refer a lot more. Truth be told, dentistry is retail healthcare. So how does a dentist who is itching for more growth position his/her practice so that it does not look and feel like every other practice down the road? You blow your patients' minds away with a service experience so awesome they'd be hooked on your practice for life. Think of the 9-Star Experience as a being a level of service that is four stars above the 5-Star experience you'd get at the Ritz-Carlton or Four Seasons Hotels. Dentists who've built practices that have brought them freedom know this fact: bread and butter dentistry is not enough to bring in the levels of production and collections that bring freedom. One has to build a complete care practice that leans more on high-value cases than it does on the bread and butter procedures.Now... high-value patients do not invest the large sums of money needed for their treatments at a dental practice where the patient experience is an after thought. No Siree!!! They invest money to get implants, cosmetic dentistry, ortho treatments and other complex-care treatments with dentists who have taken the time to gain their trust. Building trust and having your patients - especially the high-value cases - say yes to treatment is what the 9-Star Patient Experience does for you. Here is a snapshot of what deploying the 9-Star Patient Experience will do for you: = It will build the level of trust in you that allows patients to ascend your treatment value ladder from basic hygiene towards higher-value treatments= It gives your patients the experience of not only being understood, but of being cared for as well - this is the key to increased case acceptance and growth through referrals= It will skyrocket your practice's profitability - The prosperity that you and your family will enjoy as a result of the success of your dental practice is a direct function of the total number of procedures your practice does as well as the percentage of that total which falls into the high-value category. Delivering the 9-Star Patient Experience is the only way to ensure an increase in both numbers.
Author: Christoph Ramseier
Publisher: John Wiley & Sons
ISBN: 0470961902
Category : Medical
Languages : en
Pages : 196
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Book Description
Health Behavior Change in the Dental Practice presents an overview of health behavior change, focusing on the spirit of motivational interviewing. Targeting the clinical application of the principles, the book applies lessons learned from the field of general and behavioral medicine to the dental practice. By presenting a series of clinical examples and accompanying dialogue, the book guides the reader in using motivational interviewing techniques as tools for oral hygiene education, tobacco use cessation, and dietary counseling. Health Behavior Change in the Dental Practice supports the trend towards risk management in oral health care, offering practical guidance to promote health behavior change in patients.
Author: Ann Marie Gorczyca
Publisher:
ISBN: 9781949642384
Category :
Languages : en
Pages :
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Book Description
Author: Edward M. Logan, DDS
Publisher: Author House
ISBN: 145202572X
Category : Education
Languages : en
Pages : 463
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Book Description
Rave reviews for Dentistry's Business Secrets! “Dentistry’s Business Secrets by Dr. Ed Logan is a gift to dentistry. If you are a struggling or brand new practice, this book just might be the inspiration you need to help turn things around!” Howard Farran DDS, MBA, MAGD Founder and CEO, DentalTown Magazine and DentalTown.com “In a well written and easily understood book, Dr. Ed Logan has answered in a practical way many of the most important questions about dental practice. The information in the book will be valuable to practitioners of all ages.” Gordon Christensen, DDS, MSD, PhD Founder and Director of Practical Clinical Courses (PCC) “If you are a dentist who is ready to seriously grow your practice, Dentistry’s Business Secrets will certainly help you reach your goals! Written by a real dentist who has “been there and done that,” we consider this book a MUST READ for anyone in our profession! Dr. David Madow Dr. Richard Madow “The Madow Brothers,” Co-founders, The Madow Group, Creating Success for Dentists since 1989! “Finally! A book that gives step by step instructions for operating an effective and efficient dental practice. Whether you are a brand new dentist or a seasoned dental professional, the systems outlined in this book will not only help you become more profitable, but will actually make your chosen profession more enjoyable. Don’t just read this book, but implement the systems outlined in it and enjoy the success that follows. This book is a must read for every dental professional!” Larry Mathis, CFP® Author, Bridging the Financial Gap for Dentists “Ed Logan is a great business person who happens to be a dentist, and therein lies his value to us as his readers. Dentistry’s Business Secrets is a game plan for turning your dental practice into a thriving business. One of the best practice development investments you will ever make!” Eric Herrenkohl President of Herrenkohl Consulting Whether you are a new dentist opening your first practice or an experienced dentist looking to take your current practice to the next level, Dr. Edward Logan's new book on dental practice growth will help you achieve your goals. Written by a dentist for dentists, Dentistry's Business Secrets reveals the vital business truths Dr. Logan perfected while growing three successful dental practices from scratch. If you desire to maximize your practice value in the most efficient manner possible, then Dentistry's Business Secrets is your A to Z guide to success. Uncover the essential truths not taught in dental school and watch your practice life become less stressful, more predictable, more enjoyable and more profitable!
Author: James L. Harrison
Publisher: John Wiley & Sons
ISBN: 1119892872
Category : Medical
Languages : en
Pages : 486
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Book Description
Business Basics for Dentists Concise yet comprehensive overview of business management principles tailored for dental practices, with strategies to apply the core concepts to achieve success Rather than presenting a rote checklist of steps for success, Business Basics for Dentists, Second Edition describes business, economic, marketing, and management principles and explains how to apply them to dental practice. Now fully updated throughout, this book provides the essential elements of a business course—management principles, economics, business finance, and financial analysis—without getting bogged down in too much detail. Dental students and new practitioners will learn how to use the core strategic and operational business philosophies to develop an effective dental practice. The business management principles are related to various aspects of running and managing a dental practice, including office communications, billing, inventory, and marketing. All aspects of practice transition are approached, including career opportunities, buying a practice, starting a new practice, multi-practitioner arrangements, practice valuation, and planning and developing a practice. The book also covers personal financial planning to ensure that the dentist is also planning for their finances and retirement beyond the bounds of the practice. Business Basics for Dentists, Second Edition covers: Personal money management and insurance needs, reducing the personal tax burden, estate planning, and securing financing Business entities, basic economics, the legal environment of the dental practice, financial statements, and business taxes and tax planning Management principles, planning the dental practice, financial analysis, and control in the dental office, maintaining production and collections, and gaining case acceptance Generating patients for the practice, controlling costs, promoting staff effectiveness, and maintaining daily operations Focusing on the transition period from a dental student, through corporate employee, to ownership, Business Basics for Dentists is a valuable tool for dental students and professionals seeking to further their career path through actionable advice from experts in the field.
Author: Fred Joyal
Publisher: Futuredontics Incorporated
ISBN: 9780615276816
Category : Dental care
Languages : en
Pages : 266
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Book Description
Author: Nikhil Marwah
Publisher: JP Medical Ltd
ISBN: 9352705297
Category : Medical
Languages : en
Pages : 1137
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Book Description
This new edition is a complete guide to paediatric dentistry for undergraduate and postgraduate dental students. Divided into nineteen sections, the book begins with an introduction to the specialty, oral examination, teeth identification and numbering, imaging, and growth and development of a child’s face, mouth and teeth. The next chapters discuss diet and nutrition, plaque control and fluorides, and dental caries. Dental subspecialties including endodontics, orthodontics, restorative dentistry, periodontics, and surgery, each have their own dedicated sections. The concluding chapters cover oral pathology, forensics, lasers, dental advances, and research. The fourth edition has been fully revised to provide the latest information in the field and features many new topics including zirconia crowns, revascularisation and pulp regeneration, silver diamine fluoride, general anaesthesia, and presurgical nasoalveolar moulding in the management of cleft lip and palate. Key points Complete guide to paediatric dentistry for dental students Fully revised fourth edition with many new topics Highly illustrated with more than 1000 clinical photographs, diagrams and tables Previous edition (9789351522324) published in 2014
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 776
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Book Description
