Adaptive User Support

Adaptive User Support PDF Author: Reinhard Oppermann
Publisher: Routledge
ISBN: 135146891X
Category : Technology & Engineering
Languages : en
Pages : 274

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Book Description
The potential of software applications to solve an array of office and administrative problems is increasing faster than the ability of users to exploit it. We need to make systems easier to learn and more comfortable to use. This book reports a major advance in the effort to accomplish both goals. Flexcel enables users to modify access and dialog dynamics to their specific requirements. Relying on a plan recognition feature, the system proposes adaptations or uses of adaptations. The ongoing conflict between the adaptive and the adaptable is resolved in an integration: user and system share the responsibility for the initiatives, decision-making and execution. A "critic" component of the system then analyzes the user's handling of the adaptation tools and suggests improvements. The system offers an environment in which users can explore as they learn. HyPlan implements the context-sensitive help that facilitates learning on demand. When the PLANET plan-recognition feature identifies the kinds of support for work that may possibly be required, HyPlan provides, on request, specific assistance in the form of hypermedia or animated displays and tutorials. Developmental research has shown that users take advantage of opportunities to adapt interfaces only in conjunction with help-functions -- which are accepted when they do not interrupt work. And studies by social scientists have shown that adaptations of technical systems have to be integrated into the overall process of organizational innovation and undertaken cooperatively. This book will stimulate all those concerned with software -- from computational, cognitive, ergonomic, or organizational standpoints -- to reconceive the relationship between design and user support.

Adaptive User Support

Adaptive User Support PDF Author: Reinhard Oppermann
Publisher: Routledge
ISBN: 135146891X
Category : Technology & Engineering
Languages : en
Pages : 274

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Book Description
The potential of software applications to solve an array of office and administrative problems is increasing faster than the ability of users to exploit it. We need to make systems easier to learn and more comfortable to use. This book reports a major advance in the effort to accomplish both goals. Flexcel enables users to modify access and dialog dynamics to their specific requirements. Relying on a plan recognition feature, the system proposes adaptations or uses of adaptations. The ongoing conflict between the adaptive and the adaptable is resolved in an integration: user and system share the responsibility for the initiatives, decision-making and execution. A "critic" component of the system then analyzes the user's handling of the adaptation tools and suggests improvements. The system offers an environment in which users can explore as they learn. HyPlan implements the context-sensitive help that facilitates learning on demand. When the PLANET plan-recognition feature identifies the kinds of support for work that may possibly be required, HyPlan provides, on request, specific assistance in the form of hypermedia or animated displays and tutorials. Developmental research has shown that users take advantage of opportunities to adapt interfaces only in conjunction with help-functions -- which are accepted when they do not interrupt work. And studies by social scientists have shown that adaptations of technical systems have to be integrated into the overall process of organizational innovation and undertaken cooperatively. This book will stimulate all those concerned with software -- from computational, cognitive, ergonomic, or organizational standpoints -- to reconceive the relationship between design and user support.

Adaptive User Interfaces

Adaptive User Interfaces PDF Author: Dermot Browne
Publisher: Elsevier
ISBN: 1483294250
Category : Computers
Languages : en
Pages : 240

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Book Description
This book describes techniques for designing and building adaptive user interfaces developed in the large AID project undertaken by the contributors. Key Features * Describes one of the few large-scale adaptive interface projects in the world * Outlines the principles of adaptivity in human-computer interaction

Adaptive Hypermedia and Adaptive Web-Based Systems

Adaptive Hypermedia and Adaptive Web-Based Systems PDF Author: Wolfgang Nejdl
Publisher: Springer
ISBN: 3540709878
Category : Computers
Languages : en
Pages : 438

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Book Description
Adaptive Hypermedia has emerged as an important area of both academic and deployed research. It encompasses a broad range of research that will enable personalized, adaptive hypermedia systems to play an even more e?ective role in people’s lives. The Web has enabled the widespread use of many person- ized systems, such as recommenders, personalized ?lters and retrieval systems, e-learning systems and various forms of collaborative systems. Such systems have been widely deployed in diverse domains such as e-Commerce, e-Health, e-Government, digital libraries, personalized travel planning as well as tourist and cultural heritage services. They are particularly promising for users with special needs. The exciting possibilities of such deployed adaptive hypermedia systems rely on research progress in a broad range of areas such as: user pro- ing and modeling; acquisition, updating and management of user models; group modeling and community-based pro?ling;recommender systems and recomm- dation strategies; data mining for personalization; the Semantic Web; adaptive multimedia content authoring and delivery; ubiquitous computing environments and Smart Spaces; personalization for the plethora of mobile devices, such as PDAs, mobile phones and other hand-held devices; and pragmatics such as p- vacy, trust and security. Empirical studies of adaptive hypermedia and Web systems are also critical to informing future directions. The AdaptiveHypermediaconferenceshavebecomethe majorforumsforthe scienti?c exchange and presentation of research results on adaptive hypermedia and adaptive Web-based systems.

Implementation and Integration of Information Systems in the Service Sector

Implementation and Integration of Information Systems in the Service Sector PDF Author: Wang, John
Publisher: IGI Global
ISBN: 1466626801
Category : Business & Economics
Languages : en
Pages : 420

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Book Description
With the continuous growth of the service sector, the ability to develop and implement information systems is important in order to measure progress. Implementation and Integration of Information Systems in the Service Sector is a collection of research which discusses the application of information systems as well as the established ideas and advancements in the service sector. This book aims to utilize new theories, technologies, models, and methods in order to discover effective functions in this area.

Adaptive Hypertext and Hypermedia

Adaptive Hypertext and Hypermedia PDF Author: Peter Brusilovsky
Publisher: Springer Science & Business Media
ISBN: 9401706174
Category : Computers
Languages : en
Pages : 252

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Book Description
Hypertext/hypermedia systems and user-model-based adaptive systems in the areas of learning and information retrieval have for a long time been considered as two mutually exclusive approaches to information access. Adaptive systems tailor information to the user and may guide the user in the information space to present the most relevant material, taking into account a model of the user's goals, interests and preferences. Hypermedia systems, on the other hand, are `user neutral': they provide the user with the tools and the freedom to explore an information space by browsing through a complex network of information nodes. Adaptive hypertext and hypermedia systems attempt to bridge the gap between these two approaches. Adaptation of hypermedia systems to each individual user is increasingly needed. With the growing size, complexity and heterogeneity of current hypermedia systems, such as the World Wide Web, it becomes virtually impossible to impose guidelines on authors concerning the overall organization of hypermedia information. The networks therefore become so complex and unstructured that the existing navigational tools are no longer powerful enough to provide orientation on where to search for the needed information. It is also not possible to identify appropriate pre-defined paths or subnets for users with certain goals and knowledge backgrounds since the user community of hypermedia systems is usually quite inhomogeneous. This is particularly true for Web-based applications which are expected to be used by a much greater variety of users than any earlier standalone application. A possible remedy for the negative effects of the traditional `one-size-fits-all' approach in the development of hypermedia systems is to equip them with the ability to adapt to the needs of their individual users. A possible way of achieving adaptivity is by modeling the users and tailoring the system's interactions to their goals, tasks and interests. In this sense, the notion of adaptive hypertext/hypermedia comes naturally to denote a hypertext or hypermedia system which reflects some features of the user and/or characteristics of his system usage in a user model, and utilizes this model in order to adapt various behavioral aspects of the system to the user. This book is the first comprehensive publication on adaptive hypertext and hypermedia. It is oriented towards researchers and practitioners in the fields of hypertext and hypermedia, information systems, and personalized systems. It is also an important resource for the numerous developers of Web-based applications. The design decisions, adaptation methods, and experience presented in this book are a unique source of ideas and techniques for developing more usable and more intelligent Web-based systems suitable for a great variety of users. The practitioners will find it important that many of the adaptation techniques presented in this book have proved to be efficient and are ready to be used in various applications.

Adaptable and Adaptive Hypermedia Systems

Adaptable and Adaptive Hypermedia Systems PDF Author: Sherry Y. Chen
Publisher: IGI Global
ISBN: 159140567X
Category : Computers
Languages : en
Pages : 362

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Book Description
Annotation Hypermedia systems may be one of the most significant contributions to the Internet in recent years. This powerful new technology has revolutionized the delivery of e-content through the Internet. Adaptable and Adaptive Hypermedia Systems examines both types of new hypermedia systems; discussing the benefits, impacts and implications of both. This book covers the most current issues in the field, while providing insight into analytical and architectural aspects of the topic.

User Modeling

User Modeling PDF Author: Anthony Jameson
Publisher: Springer
ISBN: 3709126703
Category : Computers
Languages : en
Pages : 447

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Book Description
User modeling researchers look for ways of enabling interactive software systems to adapt to their users-by constructing, maintaining, and exploiting user models, which are representations of properties of individual users. User modeling has been found to enhance the effectiveness and/or usability of software systems in a wide variety of situations. Techniques for user modeling have been developed and evaluated by researchers in a number of fields, including artificial intelligence, education, psychology, linguistics, human-computer interaction, and information science. The biennial series of International Conferences on User Modeling provides a forum in which academic and industrial researchers from all of these fields can exchange their complementary insights on user modeling issues. The published proceedings of these conferences represent a major source of information about developments in this area.

Multi-Agent for Mass User Support

Multi-Agent for Mass User Support PDF Author: 車谷浩一
Publisher: Springer Science & Business Media
ISBN: 3540219404
Category : Business & Economics
Languages : en
Pages : 227

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Book Description
This book originates from the IJCAI 2003 International Workshop on Multi-Agents for Mass User Support, MAMUS 2003, held in Acapulco, Mexico in August 2003. Besides revised selected workshop papers, the volume editors invited contributions by leading researchers in order to complete coverage of important aspects. The papers address major current issues of multi-agent technology and its applications to support mass users and society more generally by using social coordination mechanisms. The papers are organized into topical sections on the theoretical background, resource allocation algorithms, mass user support in traffic systems, game theoretic analysis, and architectures for social coordination mechanisms.

Engineering and Management of IT-based Service Systems

Engineering and Management of IT-based Service Systems PDF Author: Manuel Mora
Publisher: Springer Science & Business Media
ISBN: 3642399282
Category : Technology & Engineering
Languages : en
Pages : 232

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Book Description
Intelligent Decision-Making Support Systems (i-DMSS) are specialized IT-based systems that support some or several phases of the individual, team, organizational or inter-organizational decision making process by deploying some or several intelligent mechanisms. This book pursues the following academic aims: (i) generate a compendium of quality theoretical and applied contributions in Intelligent Decision-Making Support Systems (i-DMSS) for engineering and management IT-based service systems (ITSS); (ii) diffuse scarce knowledge about foundations, architectures and effective and efficient methods and strategies for successfully planning, designing, building, operating, and evaluating i-DMSS for ITSS, and (iii) create an awareness of, and a bridge between ITSS and i-DMSS academicians and practitioners in the current complex and dynamic engineering and management ITSS organizational. The book presents a collection of 11 chapters referring to relevant topics for both IT service systems and i-DMSS including: problems of selection of IT service providers, optimization of supply chain systems, IT governance decisions, clinical decision support, dynamic user-interface adaptation, re-engineering of processes, and generic decision problems. Advanced IT technologies used in some chapters are: fuzzy multi-criteria mechanisms, semantic processing, data mining processing, and rough sets. Other chapters report traditional DSS mechanisms but used or suggested to be used in innovative mode for IT service engineering and management tasks.

End-User Computing: Concepts, Methodologies, Tools, and Applications

End-User Computing: Concepts, Methodologies, Tools, and Applications PDF Author: Clarke, Steve
Publisher: IGI Global
ISBN: 1599049465
Category : Computers
Languages : en
Pages : 2622

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Book Description
Covers the important concepts, methodologies, technologies, applications, social issues, and emerging trends in this field. Provides researchers, managers, and other professionals with the knowledge and tools they need to properly understand the role of end-user computing in the modern organization.