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Author: Michael McTear
Publisher: Springer
ISBN: 3319329677
Category : Technology & Engineering
Languages : en
Pages : 422
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Book Description
This book provides a comprehensive introduction to the conversational interface, which is becoming the main mode of interaction with virtual personal assistants, smart devices, various types of wearable, and social robots. The book consists of four parts. Part I presents the background to conversational interfaces, examining past and present work on spoken language interaction with computers. Part II covers the various technologies that are required to build a conversational interface along with practical chapters and exercises using open source tools. Part III looks at interactions with smart devices, wearables, and robots, and discusses the role of emotion and personality in the conversational interface. Part IV examines methods for evaluating conversational interfaces and discusses future directions.
Author: Michael McTear
Publisher: Springer
ISBN: 3319329677
Category : Technology & Engineering
Languages : en
Pages : 422
Get Book
Book Description
This book provides a comprehensive introduction to the conversational interface, which is becoming the main mode of interaction with virtual personal assistants, smart devices, various types of wearable, and social robots. The book consists of four parts. Part I presents the background to conversational interfaces, examining past and present work on spoken language interaction with computers. Part II covers the various technologies that are required to build a conversational interface along with practical chapters and exercises using open source tools. Part III looks at interactions with smart devices, wearables, and robots, and discusses the role of emotion and personality in the conversational interface. Part IV examines methods for evaluating conversational interfaces and discusses future directions.
Author: Cathy Pearl
Publisher: "O'Reilly Media, Inc."
ISBN: 1491955384
Category : Computers
Languages : en
Pages : 278
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Book Description
Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you’re designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure your VUI’s performance and improve upon it. Author Cathy Pearl also takes product managers, UX designers, and VUI designers into advanced design topics that will help make your VUI not just functional, but great.Understand key VUI design concepts, including command-and-control and conversational systemsDecide if you should use an avatar or other visual representation with your VUIExplore speech recognition technology and its impact on your designTake your VUI above and beyond the basic exchange of informationLearn practical ways to test your VUI application with usersMonitor your app and learn how to quickly improve performanceGet real-world examples of VUIs for home assistants, smartwatches, and car systems
Author: Srini Janarthanam
Publisher: Packt Publishing Ltd
ISBN: 1788298330
Category : Computers
Languages : en
Pages : 383
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Book Description
Build over 8 chatbots and conversational user interfaces with leading tools such as Chatfuel, Dialogflow, Microsoft Bot Framework, Twilio, Alexa Skills, and Google Actions and deploying them on channels like Facebook Messenger, Amazon Alexa and Google Home About This Book Understand the different use cases of Conversational UIs with this project-based guide Build feature-rich Chatbots and deploy them on multiple platforms Get real-world examples of voice-enabled UIs for personal and home assistance Who This Book Is For This book is for developers who are interested in creating interactive conversational UIs/Chatbots. A basic understanding of JavaScript and web APIs is required. What You Will Learn Design the flow of conversation between the user and the chatbot Create Task model chatbots for implementing tasks such as ordering food Get new toolkits and services in the chatbot ecosystem Integrate third-party information APIs to build interesting chatbots Find out how to deploy chatbots on messaging platforms Build a chatbot using MS Bot Framework See how to tweet, listen to tweets, and respond using a chatbot on Twitter Publish chatbots on Google Assistant and Amazon Alexa In Detail Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are driven by voice and can understand and respond to users using speech. This book covers both types of conversational UIs by leveraging APIs from multiple platforms. We'll take a project-based approach to understand how these UIs are built and the best use cases for deploying them. We'll start by building a simple messaging bot from the Facebook Messenger API to understand the basics of bot building. Then we move on to creating a Task model that can perform complex tasks such as ordering and planning events with the newly-acquired-by-Google Dialogflow and Microsoft Bot framework. We then turn to voice-enabled UIs that are capable of interacting with users using speech with Amazon Alexa and Google Home. By the end of the book, you will have created your own line of chatbots and voice UIs for multiple leading platforms. Style and approach This is a practical book, where each chapter focuses on a chatbot project. The chapters take a step-by-step approach to help you build intelligent chatbots that act as personal assistants.
Author: Robert J. Moore
Publisher: Morgan & Claypool
ISBN: 1450363040
Category : Computers
Languages : en
Pages : 316
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Book Description
With recent advances in natural language understanding techniques and far-field microphone arrays, natural language interfaces, such as voice assistants and chatbots, are emerging as a popular new way to interact with computers. They have made their way out of the industry research labs and into the pockets, desktops, cars and living rooms of the general public. But although such interfaces recognize bits of natural language, and even voice input, they generally lack conversational competence, or the ability to engage in natural conversation. Today’s platforms provide sophisticated tools for analyzing language and retrieving knowledge, but they fail to provide adequate support for modeling interaction. The user experience (UX) designer or software developer must figure out how a human conversation is organized, usually relying on commonsense rather than on formal knowledge. Fortunately, practitioners can rely on conversation science. This book adapts formal knowledge from the field of Conversation Analysis (CA) to the design of natural language interfaces. It outlines the Natural Conversation Framework (NCF), developed at IBM Research, a systematic framework for designing interfaces that work like natural conversation. The NCF consists of four main components: 1) an interaction model of “expandable sequences,” 2) a corresponding content format, 3) a pattern language with 100 generic UX patterns and 4) a navigation method of six basic user actions. The authors introduce UX designers to a new way of thinking about user experience design in the context of conversational interfaces, including a new vocabulary, new principles and new interaction patterns. User experience designers and graduate students in the HCI field as well as developers and conversation analysis students should find this book of interest.
Author: Michael Harris Cohen
Publisher: Addison-Wesley Professional
ISBN: 9780321185761
Category : Computers
Languages : en
Pages : 366
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Book Description
This book is a comprehensive and authoritative guide to voice user interface (VUI) design. The VUI is perhaps the most critical factor in the success of any automated speech recognition (ASR) system, determining whether the user experience will be satisfying or frustrating, or even whether the customer will remain one. This book describes a practical methodology for creating an effective VUI design. The methodology is scientifically based on principles in linguistics, psychology, and language technology, and is illustrated here by examples drawn from the authors' work at Nuance Communications, the market leader in ASR development and deployment. The book begins with an overview of VUI design issues and a description of the technology. The authors then introduce the major phases of their methodology. They first show how to specify requirements and make high-level design decisions during the definition phase. They next cover, in great detail, the design phase, with clear explanations and demonstrations of each design principle and its real-world applications. Finally, they examine problems unique to VUI design in system development, testing, and tuning. Key principles are illustrated with a running sample application. A companion Web site provides audio clips for each example: www.VUIDesign.org The cover photograph depicts the first ASR system, Radio Rex: a toy dog who sits in his house until the sound of his name calls him out. Produced in 1911, Rex was among the few commercial successes in earlier days of speech recognition. Voice User Interface Design reveals the design principles and practices that produce commercial success in an era when effective ASRs are not toys but competitive necessities.
Author: Diana Deibel
Publisher: Rosenfeld Media
ISBN: 1933820861
Category : Computers
Languages : en
Pages : 308
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Book Description
Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human–centered—because everyone deserves to be understood, especially you.
Author: Michael F. McTear
Publisher: Springer Science & Business Media
ISBN: 0857294148
Category : Computers
Languages : en
Pages : 432
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Book Description
Spoken Dialogue Technology provides extensive coverage of spoken dialogue systems, ranging from the theoretical underpinnings of the study of dialogue through to a detailed look at a number of well-established methods and tools for developing spoken dialogue systems. The book enables students and practitioners to design and test dialogue systems using several available development environments and languages, including the CSLU toolkit, VoiceXML, SALT, and XHTML+ voice. This practical orientation is usually available otherwise only in reference manuals supplied with software development kits. The latest research in spoken dialogue systems is presented along with extensive coverage of the most relevant theoretical issues and a critical evaluation of current research prototypes. A dedicated web site containing supplementary materials, code, links to resources will enable readers to develop and test their own systems (). Previously such materials have been difficult to track down, available only on a range of disparate web sites and this web site provides a unique and useful reference source which will prove invaluable.
Author: Walter Quesada
Publisher: "O'Reilly Media, Inc."
ISBN: 1492031380
Category : Computers
Languages : en
Pages : 300
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Book Description
Get a step-by-step guide for developing voice interfaces for applications and devices connected to the Internet of Things. By allowing consumers to use natural human interactions, you can avoid awkward methods of input and interactivity to provide them with elevated user experiences. This practical book is ideal for software engineers who build applications for the Web, smartphones, as well as embedded systems that dominate the IoT space. Integrate voice interfaces with internet connected devices and sensors Learn how to integrate with existing voice interfaces Understand when to use a voice over other Natural User Interface technologies Build a prototype with tools such as Raspberry Pi, solderless breadboards, jumper cables, sensors, Arduino, Visual Studio, and other tools Use cloud services such as Azure and AWS to integrate voice with your existing or new web service end-points
Author: Ivana Bartoletti
Publisher: John Wiley & Sons
ISBN: 1119551927
Category : Business & Economics
Languages : en
Pages : 782
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Book Description
Written by prominent thought leaders in the global fintech space, The AI Book aggregates diverse expertise into a single, informative volume and explains what artifical intelligence really means and how it can be used across financial services today. Key industry developments are explained in detail, and critical insights from cutting-edge practitioners offer first-hand information and lessons learned. Coverage includes: · Understanding the AI Portfolio: from machine learning to chatbots, to natural language processing (NLP); a deep dive into the Machine Intelligence Landscape; essentials on core technologies, rethinking enterprise, rethinking industries, rethinking humans; quantum computing and next-generation AI · AI experimentation and embedded usage, and the change in business model, value proposition, organisation, customer and co-worker experiences in today’s Financial Services Industry · The future state of financial services and capital markets – what’s next for the real-world implementation of AITech? · The innovating customer – users are not waiting for the financial services industry to work out how AI can re-shape their sector, profitability and competitiveness · Boardroom issues created and magnified by AI trends, including conduct, regulation & oversight in an algo-driven world, cybersecurity, diversity & inclusion, data privacy, the ‘unbundled corporation’ & the future of work, social responsibility, sustainability, and the new leadership imperatives · Ethical considerations of deploying Al solutions and why explainable Al is so important
Author: Justine Cassell
Publisher: MIT Press
ISBN: 9780262032780
Category : Computers
Languages : en
Pages : 452
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Book Description
This book describes research in all aspects of the design, implementation, and evaluation of embodied conversational agents as well as details of specific working systems. Embodied conversational agents are computer-generated cartoonlike characters that demonstrate many of the same properties as humans in face-to-face conversation, including the ability to produce and respond to verbal and nonverbal communication. They constitute a type of (a) multimodal interface where the modalities are those natural to human conversation: speech, facial displays, hand gestures, and body stance; (b) software agent, insofar as they represent the computer in an interaction with a human or represent their human users in a computational environment (as avatars, for example); and (c) dialogue system where both verbal and nonverbal devices advance and regulate the dialogue between the user and the computer. With an embodied conversational agent, the visual dimension of interacting with an animated character on a screen plays an intrinsic role. Not just pretty pictures, the graphics display visual features of conversation in the same way that the face and hands do in face-to-face conversation among humans. This book describes research in all aspects of the design, implementation, and evaluation of embodied conversational agents as well as details of specific working systems. Many of the chapters are written by multidisciplinary teams of psychologists, linguists, computer scientists, artists, and researchers in interface design. The authors include Elisabeth Andre, Norm Badler, Gene Ball, Justine Cassell, Elizabeth Churchill, James Lester, Dominic Massaro, Cliff Nass, Sharon Oviatt, Isabella Poggi, Jeff Rickel, and Greg Sanders.
