Overpromise and Overdeliver

Overpromise and Overdeliver PDF Author: Rick Barrera
Publisher: Penguin
ISBN: 9781591840619
Category : Business & Economics
Languages : en
Pages : 242

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Book Description
Lock in customer loyalty by making--and keeping--a breakthrough brand promise that competitor's can't touch. Includes a free CD-ROM with supplemental materials and a software-driven study guide.

Overpromise and Overdeliver

Overpromise and Overdeliver PDF Author: Rick Barrera
Publisher: Penguin
ISBN: 9781591840619
Category : Business & Economics
Languages : en
Pages : 242

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Book Description
Lock in customer loyalty by making--and keeping--a breakthrough brand promise that competitor's can't touch. Includes a free CD-ROM with supplemental materials and a software-driven study guide.

Summary: Delivering Happiness

Summary: Delivering Happiness PDF Author: BusinessNews Publishing,
Publisher: Primento
ISBN: 251101758X
Category : Business & Economics
Languages : en
Pages : 28

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Book Description
The must-read summary of Tony Hsieh's book: "Delivering Happiness: A Path to Profits, Passion and Purpose". This complete summary of the ideas from Tony Hsieh's book "Delivering Happiness: A Path to Profits, Passion and Purpose" shows how everyone has the potential to become a successful entrepreneur with dedication and hard work. In his book, Hsieh explains the best practices of his own company, Zappos, and how it is important to create a customer-focused company that also provides a happy working environment for employees. This book is a must-read for any budding entrepreneur who wants to learn from the best in the business and start building their fortune. Added-value of this summary: • Save time • Understand the key concepts • Increase your business knowledge To learn more, read "Delivering Happiness" and find out how you can start focusing on other people's happiness to increase your own.

Beyond Happiness

Beyond Happiness PDF Author: Jenn Lim
Publisher: Grand Central Publishing
ISBN: 1538736896
Category : Business & Economics
Languages : en
Pages : 265

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Book Description
The co-founder and CEO of Delivering Happiness updates the Delivering Happiness model for our new abnormal, showing organizations of every kind how to cultivate a culture that can adapt to change, be highly profitable, and support all its people...starting with yourself. *WALL STREET JOURNAL BESTSELLER* *Named a Top Business Book of 2021 by Forbes* Jenn Lim has dedicated her career to helping organizations from name-brand industry leaders to innovative governments build workplace cultures that benefit both their employees and their bottom line, with less employee turnover, greater engagement, and higher profits. Her culture consultancy, Delivering Happiness, demonstrates the profound impact happiness can have on businesses' ability to thrive in our ever-changing times. In this book, she clearly and concretely shows the way the model works in a hyper-connected fast-paced world, beginning with each individual defining their sense of values and purpose (the ME), and rippling through the organization ecosystem (the WE and the COMMUNITY) in waves of impact. Drawing on a deep understanding of the science of happiness, Jenn shows how bringing your whole self to work allows you to do your best work every day -- no matter what role you play at your company or what crisis might come at you next. She explains how true happiness comes from living your true purpose, and offers case studies to show how companies can help individuals align their purpose with the company mission. This innovation in organizational design and company culture is no longer a nice-to-have. It’s the future of work, and it’s here now. In this life-changing guide, you'll be empowered to find greater purpose in your own life and career, and to spread that power to others in your business and beyond.

Delivering Happiness

Delivering Happiness PDF Author: Tony Hsieh
Publisher: Hachette UK
ISBN: 044657631X
Category : Business & Economics
Languages : en
Pages : 166

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Book Description
Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 New York Timesand Wall Street Journal bestseller

Stumbling on Happiness

Stumbling on Happiness PDF Author: Daniel Gilbert
Publisher: Vintage Canada
ISBN: 0307371360
Category : Psychology
Languages : en
Pages : 336

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Book Description
A smart and funny book by a prominent Harvard psychologist, which uses groundbreaking research and (often hilarious) anecdotes to show us why we’re so lousy at predicting what will make us happy – and what we can do about it. Most of us spend our lives steering ourselves toward the best of all possible futures, only to find that tomorrow rarely turns out as we had expected. Why? As Harvard psychologist Daniel Gilbert explains, when people try to imagine what the future will hold, they make some basic and consistent mistakes. Just as memory plays tricks on us when we try to look backward in time, so does imagination play tricks when we try to look forward. Using cutting-edge research, much of it original, Gilbert shakes, cajoles, persuades, tricks and jokes us into accepting the fact that happiness is not really what or where we thought it was. Among the unexpected questions he poses: Why are conjoined twins no less happy than the general population? When you go out to eat, is it better to order your favourite dish every time, or to try something new? If Ingrid Bergman hadn’t gotten on the plane at the end of Casablanca, would she and Bogey have been better off? Smart, witty, accessible and laugh-out-loud funny, Stumbling on Happiness brilliantly describes all that science has to tell us about the uniquely human ability to envision the future, and how likely we are to enjoy it when we get there.

Happy at Any Cost

Happy at Any Cost PDF Author: Kirsten Grind
Publisher: Simon and Schuster
ISBN: 1982186992
Category : Biography & Autobiography
Languages : en
Pages : 320

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Book Description
From award-winning Wall Street Journal reporters, “a startling portrait of one of our greatest tech visionaries, Zappos CEO Tony Hsieh” (Robert Kolker, author of Hidden Valley Road), reporting on his short life, untimely death, and what that means for our pursuit of happiness. Tony Hsieh—CEO of Zappos, Las Vegas developer, and beloved entrepreneur—was famous for spreading happiness. He lived and breathed this philosophy, instilling an ethos of joy at his company, outlining his vision for a better workplace in his New York Times bestseller Delivering Happiness. He promoted a workplace where bosses treated employees like family members, where stress was replaced by playfulness, and where hierarchies were replaced with equality and collaboration. His outlook shaped how we work today. Hsieh also aspired to build his own utopian cities, pouring millions of dollars into real estate and small businesses, first in downtown Las Vegas, Nevada—where Zappos is headquartered—and then in Park City, Utah. He gave generously to his employees and close friends, including throwing notorious Zappos parities and organizing gatherings at his home, an Airstream trailer park. When Hsieh died suddenly in late 2022, the news shook the business and tech world. Wall Street Journal reporters Kirsten Grind and Katherine Sayre discovered Hsieh’s obsession with happiness masked his darker struggles with addiction, mental health, and loneliness. In the last year of his life, he spiraled out of control, cycling out of rehab and into the waiting arms of friends who enabled his worst behavior, even as he bankrolled them from his billion-dollar fortune. Happy at Any Cost sheds light on one of our most creative, yet vulnerable, business leaders. It’s about our intense need to find “happiness” at all costs, our misguided worship of entrepreneurs, the stigmas still surrounding mental health, and how the trappings of fame can mask all types of deeper problems. In turn, it reveals how we conceptualize success—and define happiness—in our modern age.

The Happy Mind

The Happy Mind PDF Author: Kevin Horsley
Publisher: TCK Publishing
ISBN: 1631610899
Category : Self-Help
Languages : en
Pages : 128

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Book Description
Don’t waste another day feeling unfulfilled—a guide to mastering the habits of happiness by the Wall Street Journal-bestselling author of Unlimited Memory. Happiness is more than just a feeling—it’s a learned skill. When you master the habits of happiness, your life will be filled with more peace, purpose, and passion. The answers lie within the depths of your mind. The Happy Mind offers valuable insights for building lasting happiness instead of being driven by short-term pleasure seeking. When you look at all the scientific research, religious teachings, and philosophical insights surrounding the topic of happiness, one thing becomes clear: We all experience happiness differently. What makes one person happy may make another miserable. This book is about customizing your happiness—and finding your own unique roadmap. You’ll learn: How people search for happiness in all the wrong places, and how you can avoid these “happiness traps” that keep you stuck and unfulfilled Why most people mistake pleasure for happiness, and how this simple mistake causes you to lose sight of what really matters to you The nine common qualities that super happy people share (and how you can apply them to brighten up your life) The key traits of unhappiness (and the most important behaviors you should avoid) Easy changes you can make that will create more long-term happiness for you and your loved ones

The How of Happiness

The How of Happiness PDF Author: Sonja Lyubomirsky
Publisher: Penguin
ISBN: 1101202807
Category : Psychology
Languages : en
Pages : 384

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Book Description
Learn how to achieve the happiness you deserve "A guide to sustaining your newfound contentment." —Psychology Today "Lyubomirsky's central point is clear: a significant portion of what is called happiness . . . is up for grabs. Taking some pages out of the positive psychology playbook, she coaches readers on how to snag it." —The New York Review of Books You see here a different kind of happiness book. The How of Happiness is a comprehensive guide to understanding the elements of happiness based on years of groundbreaking scientific research. It is also a practical, empowering, and easy-to-follow workbook, incorporating happiness strategies, excercises in new ways of thinking, and quizzes for understanding our individuality, all in an effort to help us realize our innate potential for joy and ways to sustain it in our lives. Drawing upon years of pioneering research with thousands of men and women, The How of Happiness is both a powerful contribution to the field of positive psychology and a gift to people who have sought to take their happiness into their own hands.

Emotional Equations

Emotional Equations PDF Author: Chip Conley
Publisher: Simon and Schuster
ISBN: 1451607253
Category : Business & Economics
Languages : en
Pages : 290

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Book Description
Explains the mathematical properties of universal emotional truths, describing how during a time of personal loss the author developed "emotional equations" as a mechanism for recognizing changeable and unchangeable factors in his healing.

Summary of Delivering Happiness

Summary of Delivering Happiness PDF Author:
Publisher: Mind B
ISBN:
Category : Business & Economics
Languages : en
Pages : 13

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Book Description
Summary of Delivering Happiness - through LinkExchange, Zappos, and other companies, Zappos CEO Tony Hsieh offers the various lessons he has learned in business and life, from beginning a worm farm to running a pizza business. It is a look at how a totally different kind of business culture can be a powerful model for success—and how focusing on the happiness of others around you may drastically boost your own. Disclaimer: This is a summary of the book, not the original book, and contains opinions about the book. It is not affiliated in any way with the original author.