Mediation as a Tool for Overcoming Cultural Barriers in Negotiations. A Comparison between Germany, Brazil, France and Sweden

Mediation as a Tool for Overcoming Cultural Barriers in Negotiations. A Comparison between Germany, Brazil, France and Sweden PDF Author: Helena Alves
Publisher: GRIN Verlag
ISBN: 3668668906
Category : Language Arts & Disciplines
Languages : en
Pages : 90

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Book Description
Diploma Thesis from the year 2004 in the subject Communications - Intercultural Communication, grade: 1,7, , course: Diplomarbeit, language: English, abstract: The aim of this work is to investigate the role of culture in a cross-cultural business encounter and to investigate the potential of mediation for these specific situations. The results should help to reach an understanding and improvement of communication in these situations - knowing that communication is one of the most vital manager’s tasks that takes up between 50 and 90 % of a manager’s time. Therefore communication that is not disturbed by cultural misunderstandings is essential for the success of any cross-cultural enterprise. The first main part examines if there are any differences in the way that these nations approach business - especially negotiations – and if so, the disclosed differences will be laid down and explained with an outlook on the cultural roots of these specific issues of behaviour. The main focus rests on Germany as a starting point with which the other cultures will be compared. Different approaches regarding research findings in the cultural field will be presented and applied to the particularities found in the named nations. In the second main part mediation will be scrutinized as a possible tool to facilitate cross-cultural negotiations. It will be questioned whether mediation may be helpful in a cross-cultural context, which aspects of mediation can help to overcome the special barrier culture in negotiations, working methods and which factors may have to be considered with special care in such a situation. This will be done with a focus on the cultural dimensions presented in the first part. In a next step, cultural training will be briefly presented as a human resources tool that may help to prepare for a temporary stay abroad and for cooperation with members of other cultures. For this different training methods will be explained. In a conclusion the findings of this paper will be summarised, specific advice for negotiations with the cultures under scrutiny will be given and a general checklist for cross-cultural negotiations will be presented. It must be stressed that this paper will not be an empirical work, but concentrate on the analysis of the existing literature and partly resort to interviews carried out by the author. In total this work should be an inducement for further research on the influence of culture on negotiations within Europe and the advantages that mediation can offer for cross-cultural encounters.

Mediation as a Tool for Overcoming Cultural Barriers in Negotiations. A Comparison between Germany, Brazil, France and Sweden

Mediation as a Tool for Overcoming Cultural Barriers in Negotiations. A Comparison between Germany, Brazil, France and Sweden PDF Author: Helena Alves
Publisher: GRIN Verlag
ISBN: 3668668906
Category : Language Arts & Disciplines
Languages : en
Pages : 90

Get Book

Book Description
Diploma Thesis from the year 2004 in the subject Communications - Intercultural Communication, grade: 1,7, , course: Diplomarbeit, language: English, abstract: The aim of this work is to investigate the role of culture in a cross-cultural business encounter and to investigate the potential of mediation for these specific situations. The results should help to reach an understanding and improvement of communication in these situations - knowing that communication is one of the most vital manager’s tasks that takes up between 50 and 90 % of a manager’s time. Therefore communication that is not disturbed by cultural misunderstandings is essential for the success of any cross-cultural enterprise. The first main part examines if there are any differences in the way that these nations approach business - especially negotiations – and if so, the disclosed differences will be laid down and explained with an outlook on the cultural roots of these specific issues of behaviour. The main focus rests on Germany as a starting point with which the other cultures will be compared. Different approaches regarding research findings in the cultural field will be presented and applied to the particularities found in the named nations. In the second main part mediation will be scrutinized as a possible tool to facilitate cross-cultural negotiations. It will be questioned whether mediation may be helpful in a cross-cultural context, which aspects of mediation can help to overcome the special barrier culture in negotiations, working methods and which factors may have to be considered with special care in such a situation. This will be done with a focus on the cultural dimensions presented in the first part. In a next step, cultural training will be briefly presented as a human resources tool that may help to prepare for a temporary stay abroad and for cooperation with members of other cultures. For this different training methods will be explained. In a conclusion the findings of this paper will be summarised, specific advice for negotiations with the cultures under scrutiny will be given and a general checklist for cross-cultural negotiations will be presented. It must be stressed that this paper will not be an empirical work, but concentrate on the analysis of the existing literature and partly resort to interviews carried out by the author. In total this work should be an inducement for further research on the influence of culture on negotiations within Europe and the advantages that mediation can offer for cross-cultural encounters.

Negotiation Skills - Research on Cross Cultural Competence

Negotiation Skills - Research on Cross Cultural Competence PDF Author: Bikal Dhungel
Publisher: GRIN Verlag
ISBN: 3640902181
Category : Language Arts & Disciplines
Languages : en
Pages : 17

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Book Description
Seminar paper from the year 2008 in the subject Communications - Intercultural Communication, grade: 2,3, Cologne University of Applied Sciences, language: English, abstract: Negotiation can be defined as the process of bargaining between two or more parties to reach a solution that is acceptable to all parties. Negotiation is also a dialogue intended to resolve disputes, to produce an agreement upon courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various interests. It is the primary method of alternative dispute resolution. Negotiation could be defined differently, it depends on the subject. Political negotiation, cultural negotiation, business negotiation etc. Negotiation occurs in government, legal proceedings, in personal situations and in everyday life.

Mediation

Mediation PDF Author: Alain Lempereur
Publisher: John Wiley & Sons
ISBN: 111976842X
Category : Business & Economics
Languages : en
Pages : 374

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Book Description
When negotiation fails, mediation avails other moves for an amicable resolution. Whether you are a current or future mediator or a party to a conflict, this is your essential companion to the theory, concepts, and best practices of mediation. In a world ridden by social divisions, responsible resolution of conflicts is more timely than ever. What happens when parties are unable to negotiate an agreement together? The next move is to invite a third party to reset the negotiations, facilitate the exchanges, rebuild a working relationship and empower the parties to explore the past, surface their present needs, invent, evaluate and choose the best solutions for the future. Mediation: Negotiation by Other Moves brings decades of critical analysis and experience that the authors tested worldwide in international organizations, governments, NGOs, universities and corporations. You will understand mediation better, and its significance in your personal and professional life. You will be able to develop a flexible mindset and a broad outlook to achieve sustainable outcomes. This book will cover: Models and principles from various domains of mediation: family, business & labor, public affairs, international relations A mediation framework to prepare for mediation and to run its process smoothly A step-by-step approach to a mediation session, from the opening until a possible settlement, via the various phases of problem solving Mediation traps and how to avoid them—for mediators and parties alike Ethics of mediation and questions of responsibility Mediation: Negotiation by Other Moves is essential reading for anyone who wishes to develop a pragmatic approach to mediation.

Commercial Mediation in Europe

Commercial Mediation in Europe PDF Author: Ewald A. Filler
Publisher: Kluwer Law International B.V.
ISBN: 9041142169
Category : Law
Languages : en
Pages : 476

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Book Description
For many businesses, mediation is seen as a swifter and cost-effective alternative to conventional forms of dispute resolution. Although its acceptance by policymakers in Europe has been slow, the recent development by various EU Member States of legal and institutional frameworks for commercial mediation have been complemented by a European framework for cross-border civil and commercial mediation, the EU Directive on Certain Aspects of Mediation in Civil and Commercial Matters. This extraordinary book, the first thorough analysis of the current state of commercial mediation practice in Europe, is based on face-to-face interviews and responses to questionnaires involving the participation of 25 renowned European mediators, with complementary contributions by 20 business people who have used mediation extensively. Among the areas of interest that arise are the following: typical areas of application of commercial mediation; types of disputes where commercial mediation is most beneficial; reasons why companies opt for mediation; dispute stages at which mediation may be most useful; length of the mediation process; costs of the process; likely causes of the considerable guardedness of enterprises against mediation; the role lawyers play as gatekeepers; the power factor and other imbalances; the role of provider agencies; and various approaches to mediation style. Participants have been chosen from Austria, Germany, France, England, Scotland, Denmark, Norway, Sweden and Finland, with the aim of including all the dominant European legal traditions. There are numerous case studies, including the role of mediation in such major projects as the Vienna Airport, the Eurotunnel, and the Øresund link bridge. The book contributes to the further professionalism of ADR in Europe by providing accurate information on the functionality of the process and its attainable results. In addition to describing the professional performance of European mediators working in the world of business, the author’s analysis crystallizes the processes, models, and strategies that characterize the practice of commercial mediation in Europe. With this book potential clients, practicing mediators, lawmakers, and other decisionmakers can base their actions on reliable scientific findings proven by practical experience.

Intercultural Mediation & Conflict Resolution

Intercultural Mediation & Conflict Resolution PDF Author: Claude H Mayer
Publisher: ibidem-Verlag / ibidem Press
ISBN: 3838255313
Category : Social Science
Languages : en
Pages : 218

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Book Description
Would you like to acquire intercultural competencies that would open new perspectives to you, and new options for action, and new options, especially in negotiations, and situations of conflict? This book gives information on procedures and processes of mediation in Western and intercultural contexts, and explains them. Readers come in contact with what is special about mediation, and working with conflict, in interaction between Germans and Africans. Finally, the authors place at readers’ disposal introductory training methods, necessary for all who wish to work responsibly in intercultural contexts.The book’s “constructivist” approach affords the perception of new aspects and perspectives of German-African realities, and of the current discussion on intercultural conflict-management.

Handbook of Global and Multicultural Negotiation

Handbook of Global and Multicultural Negotiation PDF Author: Christopher W. Moore
Publisher: John Wiley & Sons
ISBN: 0470573449
Category : Law
Languages : en
Pages : 626

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Book Description
Praise for Handbook of Global and Multicultural Negotiation "In today's globalized world, few competencies are as essential as the ability to negotiate across cultures. In this insightful and practical book, Chris Moore and Peter Woodrow draw on their extensive global experience to help us understand the intricacies of seeking to reach intercultural agreements and show us how to get to a wise yes. I recommend it highly!" William Ury coauthor, Getting to Yes, and author, The Power of a Positive No "Rich in the experience of the authors and the lessons they share, we learn that culture is more than our clothing, rituals, and food. It is the way we arrange time, space, language, manners, and meaning. This book teaches us to understand our own culture so we are open to the other and gives us practical strategies to coordinate our cultural approaches to negotiations and reach sustainable agreements." Meg Taylor compliance advisor/ombudsman of the World Bank Group and former ambassador of Papua New Guinea to the United States of America and Mexico "In a globalized multicultural world, everyone from the president of the United States to the leaders of the Taliban, from the CEO of Mittal Steel to the steelworkers in South Africa, needs to read this book. Chris Moore and Peter Woodrow have used their global experience and invented the definitive tool for communication in the twenty-first century!" Vasu Gounden founder and executive director, ACCORD, South Africa "Filled with practical advice and informed by sound research, the Handbook of Global and Multicultural Negotiation brings into one location an extraordinary and comprehensive set of resources for navigating conflict and negotiation in our multicultural world. More important, the authors speak from decades of experience, providing the best book on the topic to date a gift to scholars and practitioners alike." John Paul Lederach Professor of International Peacebuilding, Kroc Institute, University of Notre Dame

The Palgrave Handbook of Cross-Cultural Business Negotiation

The Palgrave Handbook of Cross-Cultural Business Negotiation PDF Author: Mohammad Ayub Khan
Publisher: Springer
ISBN: 3030002772
Category : Business & Economics
Languages : en
Pages : 577

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Book Description
Global business management issues and concerns are complex, diverse, changing, and often intractable. Industry actors and policy makers alike rely upon partnerships and alliances for developing and growing sustainable business organizations and ventures. As a result, global business leaders must be well-versed in managing and leading multidimensional human relationships and business networks – requiring skill and expertise in conducting the negotiation processes that these entail. After laying out a foundation justifying the importance of studying negotiation in a global context, this book will detail conventional and contemporary theories regarding international engagement, culture, cultural difference, and cross-cultural interaction, with particular focus on their influence on negotiation. Building on these elements, the book will provide a broad array of country-specific chapters, each describing and analyzing the negotiation culture of businesspeople in a different country around the world. Finally, the book will look ahead, with an eye towards identifying and anticipating new trends and developments in the field of global negotiation. This text will appeal to scholars and researchers in international business, cross-cultural studies, and conflict management who seek to understand the challenges of intercultural communication and negotiation. It will provide trainers and consultants with the insights they need to prepare their clients for intercultural negotiation. Finally, the text will appeal to businesspeople who find themselves heading out to engage with counterparts in another country, or operating in other multinational environments on a regular basis.

Expert Mediators

Expert Mediators PDF Author: Jean Poitras
Publisher: Rowman & Littlefield
ISBN: 0765709635
Category : Family & Relationships
Languages : en
Pages : 194

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Book Description
Drawing on the experience of more than 175 mediators from across the spectrum of mediation practice and among different geographic regions, such as the U.S., Australia, Europe, Israel, and Canada, this book presents the best practices for mediators to emulate.

The Fugitive Identity of Mediation

The Fugitive Identity of Mediation PDF Author: Debbie De Girolamo
Publisher: Routledge
ISBN: 1134075111
Category : Law
Languages : en
Pages : 258

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Book Description
Despite much having been written about what mediation is, direct observations of commercial mediations are limited. This book grants an opportunity to observe mediation in action and also provides external commentary about the actions observed. The book approaches Mediation ethnographically as a social process that is informed by structures, rules and norms that colour the environment within which it operates. Through the ethnographic method, a process leading to negotiated order is examined, baring its elements, identifying its influences and studying the movement to order. The result is the reconceptualization of mediation. The mediator is invited into the negotiation as third party intervener. He creates the process of mediation, defining the process by his actions, which ultimately merges mediator with process. This book provides a window to the lived experience of participants to mediation: it explores their understandings of and interactions within a process they have experienced together and demonstrates how mediation is a process inextricably linked to negotiation. The Fugitive Identity of Mediation will be of interest to scholars, mediators, parties who participate in the process, and to those active in public policy discourse.

Mediation and Negotiations: A Comprehensive Guide

Mediation and Negotiations: A Comprehensive Guide PDF Author: Alfred Charles
Publisher: Alfred Charles
ISBN:
Category : Business & Economics
Languages : en
Pages : 117

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Book Description
In this comprehensive guide on "Mediation and Negotiations," readers will learn the essential principles, techniques, and strategies to become skilled conflict resolution practitioners. From understanding the dynamics of conflicts and their impact on individuals and societies to exploring the step-by-step process of mediation and effective negotiation strategies, this book equips readers with the tools to navigate complex disputes. Through real-life case studies, readers will gain insights into successful mediation and negotiation scenarios, while also delving into ethical considerations and the integration of technology in conflict resolution. By the end of this book, readers will be empowered to foster constructive communication, build trust, and navigate conflicts with empathy, ultimately paving the way for sustainable resolutions that promote harmony and cooperation.