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Author: Jiju Antony
Publisher: Routledge
ISBN: 1134596162
Category : Business & Economics
Languages : en
Pages : 255
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Book Description
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
Author: Jiju Antony
Publisher: Routledge
ISBN: 1134596162
Category : Business & Economics
Languages : en
Pages : 255
Get Book
Book Description
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
Author: Jiju Antony
Publisher: Psychology Press
ISBN: 9780415222716
Category : Business & Economics
Languages : en
Pages : 258
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Book Description
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
Author: Ron Basu
Publisher: Cengage Learning Business Press
ISBN: 9781844800575
Category : Business & Economics
Languages : en
Pages : 311
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Book Description
Implementing Quality provides readers with the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advanced techniques which can be used in all businesses. Most books on managing quality focus on concepts and strategy rather than how to make it happen, but this text gives guidance on how to use these tools for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established quality regimes. Implementing Quality also covers Six Sigma, a measure of quality that strives for near perfection, in detail. This comprehensive, user-friendly and hands on book is a single source of reference of tools and techniques for all practitioners and students of operational excellence. Implementing Quality provides readers with the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advanced techniques which can be used in all businesses. Most books on managing quality focus on concepts and strategy rather than how to make it happen, but this text gives guidance on how to use these tools for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established quality regimes. Implementing Quality also covers Six Sigma, a measure of quality that strives for near perfection, in detail. This comprehensive, user-friendly and hands on book is a single source of reference of tools and techniques for all practitioners and students of operational excellence.
Author: Donnell R. Christian, Jr.
Publisher: CRC Press
ISBN: 9781420073058
Category : Science
Languages : en
Pages : 1432
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Book Description
In order to gain accreditation, every laboratory must have a superior quality assurance program. The keys to a successful program are the operational and technical manuals and associated documents which define the program and its various components. Written by experts with global experience in setting up laboratories, Implementing Quality in Laboratory Policies and Processes: Using Templates, Project Management, and Six Sigma provides templates for the various policies, procedures, and forms that should be contained in the quality assurance, operational, and technical manuals of a laboratory seeking accreditation. Templates for the entire project life cycle The book begins with a general introduction and overview of quality assurance and then moves on to cover implementation strategies. It contains best practices and templates for the project management of the design and implementation of the laboratory operational and technical manuals required to establish a quality assurance program. The templates span the entire project life cycle, from initiation, to planning, to execution, to monitoring, and finally, to closure. The book also examines how Six Sigma concepts can be used to optimize laboratories, and contains templates that cover administrative issues, quality assurance, sample control, and health and safety issues. In addition, there is a section of criteria files that relate the individual document templates to specific accreditation criterion. Addresses the standards of ISO 17025 The results of any laboratory examination have the potential to be presented in court and can ultimately affect the life and liberty of the parties involved. Therefore, a stringent quality assurance program, including well-documented policies and a procedure manual, is essential. Ensuring that laboratories meet the standards of ISO 17025, this volume is a critical component of any laboratory’s accreditation process.
Author: Peter Mears
Publisher: CRC Press
ISBN: 9781884015533
Category : Business & Economics
Languages : en
Pages : 238
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Book Description
Presenting an unusual and unique system for Continuous Quality Improvement (CQI), this new book is geared for executives who want or need to support quality improvement in their organizations. It is the contributions made by CEO's and upper management that moves the quality process forward, and because of this structure, The Executive Guide to Implementing Quality focuses on the concepts, thinking, and systems necessary for management to operationalize the CQI philosophy. Because quality is not a management problem but rather a problem that involves and requires all people working together at all levels to participate and cooperate, management must engage the organization in the processes that will improve the quality of their goods or services. It is, however, management's job to lead, organize, structure, motivate, and involve the organization in those strategies and systems that will ensure quality improvement. This book explains how to do that. Readers are given a series of exercises and explanations that will help them master the skills and understanding required to identify the management systems they need to support their quality improvement. After reading about a concept, they are asked to contribute to exercises designed to inspire creative and innovative thinking and the exploration of multi-functional options. And because it is the job of management to initiate the quality movement, this book shows how to change defensive thoughts like "that won't work for me" into "what is there that will work here." In addition to showing management how to take the lead in installing CQI in their organization, it also shows how to install the concepts through leadership teams, how to bring out the best in people, how to get top performance from employees and become a world-class organization, and how to reinforce the behaviors necessary to achieve the visions and goals of the organization. This workbook is an easy-and-quick-to-use guide that shows how to identify the support systems that generate desirable outcomes and reinforces them through positive actions.
Author: National Academies of Sciences, Engineering, and Medicine
Publisher: National Academies Press
ISBN: 0309482070
Category : Medical
Languages : en
Pages : 109
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Book Description
Millions of Americans of all ages face the challenge of living with serious illnesses such as advanced cancer, heart, or lung disease. Many people with serious illness are increasingly cared for in community settings. While the number of community-based programs to provide care for those with serious illness has grown significantly, the quality of care provided is not consistent across geographic locations or care settings. Care for the serious illness population often features gaps in coordination across sites of care and poor patient and family perceptions as to the quality of care provided. In an effort to better understand and facilitate discussions about the challenges and opportunities related to identifying and implementing quality measures for accountability purposes in community-based serious illness care, the National Academies of Sciences, Engineering, and Medicine held a public workshop on April 17, 2018, in Washington, DC. Workshop participants explored the current state of quality measurement for people with serious illness, their families, and caregivers, with the aim of identifying next steps toward effectively implementing measures to drive improvement in the quality of community-based care for those facing serious illness. This publication summarizes the presentations and discussions from the workshop.
Author: Michael Reed
Publisher: SAGE
ISBN: 1446253775
Category : Education
Languages : en
Pages : 210
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Book Description
For all those working in Early Years, improving quality experiences for all young children is a priority. By examining issues surrounding quality improvement, the importance of reflective practice and the attributes required in the workplace to effect change and leadership, this book provides a contemporary view of practice. Chapters focus on how settings can improve quality experiences for young children and how to implement strategies that lead to quality improvement. Issues covered include: - multi-disciplinary working - evaluating impact through reflective practice - creativity, digital technologies and play - safeguarding young children - leading practice and leading change - working with parents - improving the quality of student experience This text allows students and practitioners to examine and reflect on practises that lead to creative Quality Improvement Strategies (QIS) in Early Years settings. Michael Reed is a Senior Lecturer at the University of Worcester, Institute of Education: Centre for Early Childhood Natalie Canning is a Lecturer in Early Years at The Open University.
Author: H. James Harrington
Publisher: CRC Press
ISBN: 1000065189
Category : Technology & Engineering
Languages : en
Pages : 225
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Book Description
An easy-to-read and highly informative book on an extremely important subject.Provides a road map for establishing a system for the identification and elimination of poor-quality costs.Gives management at all levels an important tool for maximization of profit eliminating the concept of optimum operating quality-cost point.
Author: Curtis McLaughlin
Publisher: Jones & Bartlett Publishers
ISBN: 0763795364
Category : Business & Economics
Languages : en
Pages : 416
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Book Description
This collection of 18 case studies covers a broad range of subjects related to health care quality improvement efforts. Ideal as complement to the new Fourth Edition of Continuous Quality Improvement in Health Care, these case studies explore themes such as CQI in Ghana Malaria Control, CQI to reduce central line infections in pediatric hospital, a mother’s advocacy group against medical errors, WHO Safe Surgery Saves Lives Campaign, The Malcolm Baldrige Award Process in Health Care, Comparison of NICE and similar agencies for comparative effectiveness research, and much more.
Author: Bruce Brocka
Publisher: McGraw-Hill
ISBN:
Category : Business & Economics
Languages : en
Pages : 432
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Book Description
This short course in quality assembles over 30 proven TQM strategies, 75 ideas to jumpstart and maintain a TQM campaign, new TQM tools that add value to products and services, plus a dozen managerial techniques to enhance productivity. You'll discover all the information you need to avoid roadblocks when beginning a TQM program as well as information you can use to expand your current TQM efforts for maximum profitability.
