The Handbook of Quality and Service Improvement Tools PDF Download
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Author: NHS Institute for Innovation and Improvement (Great Britain).
Publisher:
ISBN: 9781907045813
Category : Health services administration
Languages : en
Pages : 319
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Book Description
Author: NHS Institute for Innovation and Improvement (Great Britain).
Publisher:
ISBN: 9781907045813
Category : Health services administration
Languages : en
Pages : 319
Get Book
Book Description
Author: Tetsuichi Asaka
Publisher: Productivity Press
ISBN: 9781563271380
Category : Business & Economics
Languages : en
Pages : 315
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Book Description
Accessible to everyone in your organization, the handbook includes information for both management and shop floor people; you'll find it an indispensable tool in quest for quality. The first part discusses management issues, roles, challenges, implementing improvements, process control, and leadrship. As well,the second part is an in-depth discission of each tool and its application. Also contains: Essentials of quality control The role of the foreman Process control Standardizing operatons Small group activities Applying methods Pareto diagrams Cause-and-effect diagrams Histograms Quantitative expressions of the data distribution Process capability Scatter diagrams and correlation Affinity diagrams Relations diagrams Matrix diagrams Arrow diagrams
Author: Sigeru Mizuno
Publisher: CRC Press
ISBN: 1000162087
Category : Business & Economics
Languages : en
Pages : 231
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Book Description
With continuous improvement (kaizen) and Total Quality Control (TQC) becoming increasingly important to world class companies, there's an urgent need to build quality into every management decision. The tools presented in this book allow you to do just that. They represent the most important advance in quality deployment and project management in recent years. Unlike the seven traditional QC tools, which measure quality problems that already exist and are used by quality circles, these seven new QC tools make it possible for managers to plan wide-ranging and detailed TQC objectives throughout the entire organization. These tools, some borrowed from other disciplines and others developed specifically for quality management, include the relations diagram, the KJ method (affinity diagram), the systematic diagram, the matrix diagram, matrix data analysis, the process decision program chart (PDPC), and the arrow diagram. Together they will help you to: Expand the scope of quality efforts company-wide. Set up and manage the systems necessary to resolve major quality problems. Anticipate potential quality problems and actually eliminate defects before they happen. Never before available in English, Management for Quality Improvement is absolutely essential reading if you are in any area of project management, quality assurance, MIS, or TQC.
Author: B. G. Dale
Publisher:
ISBN: 9788187233503
Category : Total quality management
Languages : en
Pages : 192
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Book Description
Author: Roger C. Swanson
Publisher: CRC Press
ISBN: 9780367804664
Category : BUSINESS & ECONOMICS
Languages : en
Pages : 288
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Book Description
This valuable new book provides quality improvement teams, and their leaders, with a comprehensive set of tools and techniques to solve problems and improve processes in their organizations. The book offers experienced teams instruction on more advanced, less frequently used tools as well as provides detailed guidelines on the basic tools for newly formed teams.The seven quality tools, seven management tools, and an additional 20 tools and techniques have also been incorporated into this title. Both the service and manufacturing industries and environments will find the applications useful. Each tool and technique includes sections that describe the tool, key points in using it, typical applications, an example, and steps in using the tool.
Author: Joseph M. Juran
Publisher:
ISBN:
Category : Quality control
Languages : en
Pages : 824
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Book Description
Author: Manish Kumar Shukla
Publisher: Independently Published
ISBN:
Category :
Languages : en
Pages : 38
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Book Description
The 7 QC Tools are simple statistical tools used for problem solving. These tools are either developed in Japan or introduced to Japan by the Quality Guru such as Denim and Juran.In terms of importance, these are most useful. Kaoru Ishikawa has stated that these 7 tools can be used to solve 95 percent of all problem. These tools has been the foundation of Japan astomishing industrial resurgence after the second world war.For solving quality problems seven QC Tools are used. All these tools are used to find out root causes and eliminates them, thus the manufacturing process can be improved. The modes of defect on production line are investigated through direct observation on the production line and statistical tools.Cause and Effect Diagram 2. Flow Charts 3. Pareto Analysis 4. Check Sheet5. Histogram 6. Control Charts 7. Scatter Diagr
Author: Roger Swanson
Publisher: CRC Press
ISBN: 9781884015595
Category : Business & Economics
Languages : en
Pages : 288
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Book Description
This valuable new book provides quality improvement teams, and their leaders, with a comprehensive set of tools and techniques to solve problems and improve processes in their organizations. The book offers experienced teams instruction on more advanced, less frequently used tools as well as provides detailed guidelines on the basic tools for newly formed teams. The seven quality tools, seven management tools, and an additional 20 tools and techniques have also been incorporated into this title. Both the service and manufacturing industries and environments will find the applications useful. Each tool and technique includes sections that describe the tool, key points in using it, typical applications, an example, and steps in using the tool.
Author: Angelos P. Kassianos
Publisher: Springer Nature
ISBN: 3030847020
Category : Social Science
Languages : en
Pages : 497
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Book Description
Quality of life is an important outcome when treating a cancer patient. Research is vast on the role of quality of life on patients' general wellbeing, responsiveness to treatment, and even mortality. On the other hand, there are several methodological considerations when planning to measure and assess quality of life in cancer patients. This handbook – with authorship that is diverse in terms of perspectives, countries, and fields – aims to fill a gap in the available literature and responds to a number of questions in its 26 chapters: What is quality of life and health-related quality of life and why are they important? How is quality of life assessed? What are the theoretical and methodological considerations when using quality of life outcomes in cancer research? How is quality of life useful in routine clinical care? How is quality of life impacting different cancer populations in terms of site of the cancer, age, gender, and context? Handbook of Quality of Life in Cancer is a learning and consulting tool that can be used by a diverse audience. It is an essential resource for researchers who wish to use quality of life assessment tools in clinical trials or other types of studies; clinicians who want to develop their understanding of how they can utilize quality of life and how it is important for the patients they care for; and commissioners who wish to see why quality of life may impact population health and health system costs. Students in diverse fields of study (medicine, nursing, psychology, social work, medical sociology, population health, epidemiology, and medical statistics, among others) also would benefit from using the handbook for their studies and for their continuing professional development.
Author: Marco Sartor
Publisher: Emerald Group Publishing
ISBN: 1787698017
Category : Business & Economics
Languages : en
Pages : 312
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Book Description
The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field. It is considered a must-read for students, academics, and practitioners.
