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Author: Don Peppers
Publisher: Penguin
ISBN: 1101561270
Category : Business & Economics
Languages : en
Pages : 238
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Book Description
How companies can stay competitive in a world of total transparency. With their first book, 1993's The One-to-One Future, Don Peppers and Martha Rogers introduced the idea of managing interactive customer relationships, long before the Web and social networking made it standard business practice. With Extreme Trust, they look to the future once again, predicting that rising levels of transparency will require companies to protect the interests of their customers and employees proactively, even when it sometimes costs money in the short term. The importance of this "trustability" will transform every industry. Retail banks won't be able to rely as much on overdraft charges. Consumers will expect retailers to remind them when they have unused balances on gift cards. Credit card companies will coach customers to avoid excessive borrowing. Cell phone providers will help customers find appropriate calling plans for their usage patterns. Success won't come from top-down rules and processes, but from bottom-up solutions on the part of employees and customers themselves. And the most successful businesses will earn and keep the extreme trust of everyone they interact with
Author: Don Peppers
Publisher: Penguin
ISBN: 1101561270
Category : Business & Economics
Languages : en
Pages : 238
Get Book
Book Description
How companies can stay competitive in a world of total transparency. With their first book, 1993's The One-to-One Future, Don Peppers and Martha Rogers introduced the idea of managing interactive customer relationships, long before the Web and social networking made it standard business practice. With Extreme Trust, they look to the future once again, predicting that rising levels of transparency will require companies to protect the interests of their customers and employees proactively, even when it sometimes costs money in the short term. The importance of this "trustability" will transform every industry. Retail banks won't be able to rely as much on overdraft charges. Consumers will expect retailers to remind them when they have unused balances on gift cards. Credit card companies will coach customers to avoid excessive borrowing. Cell phone providers will help customers find appropriate calling plans for their usage patterns. Success won't come from top-down rules and processes, but from bottom-up solutions on the part of employees and customers themselves. And the most successful businesses will earn and keep the extreme trust of everyone they interact with
Author: George Cvetkovich
Publisher: Routledge
ISBN: 113419014X
Category : Business & Economics
Languages : en
Pages : 210
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Book Description
Social trust is a crucial issue to many aspects of modern society. Policy makers continually aspire to winning it and corporations frequently run the risk of losing it. The 'trust deficit' raises vital questions and problems to which until recently there have been few answers or solutions. Experts from both sides of the Atlantic explore the importance for trust of various influences, from individual perceptions to organizational systems, and consider the conditions involved in building or undermining trust. Several authors examine practical hazard management issues, including medical vaccination programmes and popular participation in pollution control and waste management as strategies for enhancing social trust. This book provides insightful analysis for researchers and students of environmental and social sciences and is essential reading for those engaged in risk management in both the public and private sectors.
Author: Aphrodite Matsakis
Publisher:
ISBN: 9781572241015
Category : Family & Relationships
Languages : en
Pages : 354
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Book Description
Examines the feelings of loneliness and mistrust suffered by trauma survivors, explores how these feelings affect personal relationships, and suggests ways of negotiating and coping with the trauma for improved relationships.
Author: Jules Michelet
Publisher:
ISBN:
Category : France
Languages : en
Pages : 412
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Book Description
Author: Gordon Mead Bennett
Publisher: Barnes & Noble Publishing
ISBN: 9780760754726
Category : Business & Economics
Languages : en
Pages : 232
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Book Description
Learn how simple it is to create your own probate-avoiding, tax-saving living trust without the expense and double-talk of a lawyer. Find out: Why a living trust is better than a will, how to quickly and easily transfer assets into your trust, how married couples can double their estate tax exemption, the best way to name a gardian for your underage children, how to protect yourself and your assets in the case of physical or mental incapacity, how to assign financial and health care powers of attorney, and more.
Author: Elsa T. Seamens
Publisher: Xulon Press
ISBN: 1615796657
Category : Religion
Languages : en
Pages : 154
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Book Description
Mirror, mirror on the wall, who is the loveliest of them all? What do you see when you look in the mirror? Do you like what you see? What does the mirror reflect? In the midst of life's pressures, disappointments, joys, and pleasures, do you reflect brightness, radiance, and brilliance, or do you reflect dullness, gloominess, and foolishness? Inside of you are hidden treasures waiting to be discovered. Will you allow yourself to be molded, shaped, and transformed into a beautiful pearl? Will you take this journey with me to discover who you are, your hidden treasures within, and the hidden desires of your bridegroom, Jesus, for you? Learn to capture the heart of your bridegroom, Jesus, and how to surrender your heart to Him, as He knows and understands you like no other. Let Him unveil the beautiful pearl within! Elsa Aguries is a single mother who has toiled through life's challenges to manage a home, obtained her degree in business while working fulltime, and raised two sons into men who have a heart for God. She has counted the cost in cultivating a love relationship with her bridegroom, Jesus. She has a heart to see single women find their worth and destiny in Jesus Christ. Her desire is to convey that a single woman's home can be in order in the hands of Jesus Christ and that all things are possible to those who believe.
Author: Scott J. Shapiro
Publisher: Harvard University Press
ISBN: 0674055667
Category : Law
Languages : en
Pages : 483
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Book Description
Legality is a profound work in analytical jurisprudence, the branch of legal philosophy which deals with metaphysical questions about the law. In the twentieth century, there have been two major approaches to the nature of law. The first and most prominent is legal positivism, which draws a sharp distinction between law as it is and law as it might be or ought to be. The second are theories that view law as embedded in a moral framework. Scott Shapiro is a positivist, but one who tries to bridge the differences between the two approaches. In Legality, he shows how law can be thought of as a set of plans to achieve complex human goals. His new "planning" theory of law is a way to solve the "possibility problem", which is the problem of how law can be authoritative without referring to higher laws.
Author: Diana diZerga Wall
Publisher: Springer Science & Business Media
ISBN: 148991210X
Category : Social Science
Languages : en
Pages : 250
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Book Description
Historical archaeologists often become so involved in their potsherd patterns they seldom have time or energy left to address the broader processes responsi ble for the material culture patterns they recognize. Some ofus haveurged our colleagues to use the historical record as a springboard from which to launch hypotheses with which to better understand the behavioral and cultural pro cesses responsible for the archaeological record. Toooften, this urging has re sulted in reports designed like a sandwich, having a slice of "historical back ground," followed by a totally different "archaeological record," and closed with a weevil-ridden slice of "interpretation" of questionable nutritive value for understanding the past. The reader is often left to wonder what the archae ological meat had to do with either slice of bread, since the connection be tween the documented history and the material culture is left to the reader's imagination, and the connection between the interpretation and the other disparate parts is tenuous at best. The plethora of stale archaeological sandwiches in the literature has re sulted at the methodological level from a too-narrow focus on the specific history and archaeology ofa site and the individuals involvedon it, rather than a focus on the explanation of broader processes of culture to which the actors and events at the site-specific level responded.
Author: New York (State). Courts
Publisher:
ISBN:
Category : Law reports, digests, etc
Languages : en
Pages : 836
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Book Description
"Cases decided in the courts of record of the state of New York, other than the Court of Appeals and the Appellate Division of the Supreme Court, including the Appellate Term of the Supreme Court for the hearing of appeals from the City Court of the city of New York and the Municipal Court of the city of New York; special terms and trial terms of the Supreme Court, City Court of the city of New York, the Court of general sessions of the peace in and for the city and county of New York, county courts, and the Surrogates' Courts." (varies slightly)
Author: Michael Grahame Moore
Publisher: Routledge
ISBN: 1135645418
Category : Education
Languages : en
Pages : 1053
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Book Description
The second edition of this award-winning book continues the mission of its predecessor, to provide a comprehensive compendium of research in all aspects of distance education, arguably the most significant development in education over the past quarter century. While the book deals with education that uses technology, the focus is on teaching and learning and how its management can be facilitated through technology. This volume will be of interest to anyone engaged in distance education at either the K-12 or college level. It is also appropriate for corporate and government trainers and for administrators and policy makers in all these environments.
