Developing Human Service Leaders

Developing Human Service Leaders PDF Author: Deborah Harley-McClaskey
Publisher: SAGE Publications
ISBN: 1483393127
Category : Social Science
Languages : en
Pages : 376

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Book Description
Developing Human Service Leaders is an empowering text for human services students that covers the skills and behaviors essential for leaders to manage themselves, their teams, and the organization. Using a unique coaching voice, author Deborah Harley-McClaskey follows a Reflection–Diagnosis–Prescription approach for leadership development with exercises built into the dialogue. The final chapter, Prognosis, offers a workbook-style exercise to help students make a personal change.

Developing Human Service Leaders

Developing Human Service Leaders PDF Author: Deborah Harley-McClaskey
Publisher: SAGE Publications
ISBN: 1483393127
Category : Social Science
Languages : en
Pages : 376

Get Book

Book Description
Developing Human Service Leaders is an empowering text for human services students that covers the skills and behaviors essential for leaders to manage themselves, their teams, and the organization. Using a unique coaching voice, author Deborah Harley-McClaskey follows a Reflection–Diagnosis–Prescription approach for leadership development with exercises built into the dialogue. The final chapter, Prognosis, offers a workbook-style exercise to help students make a personal change.

Developing Nonprofit and Human Service Leaders

Developing Nonprofit and Human Service Leaders PDF Author: Larry D. Watson
Publisher: SAGE Publications
ISBN: 148332494X
Category : Social Science
Languages : en
Pages : 192

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Book Description
Developing Nonprofit and Human Service Leaders comprehensively prepares students with the skills to successfully manage human service organizations. Authors Larry D. Watson and Richard Hoefer explore core managerial competencies tailored to the unique environment of these organizations, including administrative responsibilities, values and ethics, organizational theories, leadership, boards of directors, fundraising, supervision, research, cultural consideration, and more. This essential text offers hands-on practice for the skills that future administrators will need to make a substantial impact in their organizations and communities.

Developing Nonprofit and Human Service Leaders

Developing Nonprofit and Human Service Leaders PDF Author: Larry D. Watson
Publisher: SAGE Publications
ISBN: 1483313492
Category : Social Science
Languages : en
Pages : 193

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Book Description
Developing Nonprofit and Human Service Leaders comprehensively prepares students with the skills to successfully manage human service organizations. Authors Larry D. Watson and Richard Hoefer explore core managerial competencies tailored to the unique environment of these organizations, including administrative responsibilities, values and ethics, organizational theories, leadership, boards of directors, fundraising, supervision, research, cultural consideration, and more. This essential text offers hands-on practice for the skills that future administrators will need to make a substantial impact in their organizations and communities.

The Handbook of Human Services Management

The Handbook of Human Services Management PDF Author: Rino J. Patti
Publisher: SAGE
ISBN: 1412952913
Category : Political Science
Languages : en
Pages : 537

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Book Description
Focusing on an effectiveness-driven approach to management in the human services, Rino J. Patti's The Handbook of Human Services Management, Second Edition explores the latest information on practice innovations, theoretical perspectives, and empirical research to provide an essential perspective on what managers do to create and sustain organizations that deliver high quality, effective services to consumers. Offering the most comprehensive coverage of human services management available today, this second edition includes 24 chapters authored by distinguished practitioners and scholars in human services management: 10 that are entirely new and 14 that have been extensively revised. The Handbook is accompanied by an Instructor's Manual.

What Great Service Leaders Know and Do

What Great Service Leaders Know and Do PDF Author: James L. Heskett
Publisher: Berrett-Koehler Publishers
ISBN: 1626565864
Category : Business & Economics
Languages : en
Pages : 288

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Book Description
Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners, as well as against demands of the future, in a book service leaders around the world will use as a guide for years to come. The authors cover every aspect of optimal service leadership: the best hiring, training, and workplace organization practices; the creation of operating strategies around areas such as facility design, capacity planning, queue management, and more; the use—and misuse—of technology in delivering top-level service; and practices that can transform loyal customers into “owners.” Looking ahead, the authors describe the world of great service leaders in which “both/and” thinking replaces trade-offs. It's a world in which new ideas will be tested against the sine qua non of the “service trifecta”—wins for employees, customers, and investors. And it's a world in which the best leaders admit that they don't have the answers and create organizations that learn, innovate, “sense and respond,” operate with fluid boundaries, and seek and achieve repeated strategic success. Using examples of dozens of companies in a wide variety of industries, such as Apollo Hospitals, Châteauform, Starbucks, Amazon, Disney, Progressive Insurance, the Dallas Mavericks, Whole Foods, IKEA, and many others, the authors present a narrative of remarkable successes, unnecessary failures, and future promise.

The Essential Handbook for Highly Effective Human Service Managers

The Essential Handbook for Highly Effective Human Service Managers PDF Author: Ed D Tim Nolan
Publisher:
ISBN:
Category :
Languages : en
Pages : 146

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Book Description
Used by thousands of management staff throughout the human services field. This easy-to-read book is packed with many ideas which can be immediately implemented to elevate your leadership skills as well as improve employee commitment, performance, and retention.

Developing Global Leaders

Developing Global Leaders PDF Author: Robert Dean Johnson
Publisher: Macmillan
ISBN: 0230337511
Category : Business & Economics
Languages : en
Pages : 242

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Book Description
Most business leaders struggle mightily when transitioning from working in the U.S. or any modern country to working in Shanghai, Dubai, Nairobi or Pune. Despite organizational efforts to facilitate this transition through training and coaching, leaders often find themselves bewildered and frustrated by the unwritten and often unacknowledged cultural dictates of a given country. These leaders struggle with everything from motivating direct reports to getting deals done. They discover that their best practices have little to do with the practices that have been ingrained in societies for thousands of years. This book is written to provide inside information about working outside traditional business environments. It presents nine rules that will serve leaders well no matter where they're stationed - Asia, South America, the Middle East and elsewhere. As readers will discover, these rules are not taught in typical global leadership courses. Instead, they have emerged from the work of the authors with leading companies in foreign countries or from our efforts to coach others in all parts of the globe.

The Essential Handbook for Effective Human Service Professionals

The Essential Handbook for Effective Human Service Professionals PDF Author: Tim Nolan
Publisher: Dog Ear Publishing
ISBN: 9781457519871
Category : Business & Economics
Languages : en
Pages : 104

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Book Description
The Essential Handbook for Effective Human Service Professionals is written by the same author that brought you The Essential Handbook for Human Service Leaders, which is a national best-selling book used by thousands of human service managers and organizations across the country. Tim Nolan is a nationally recognized leadership expert in the human services. The Essential Handbook for Effective Human Service Professionals is comprised of 21 vital competencies that any direct service worker (i.e. case manager, family services worker, child protective investigator, juvenile probation officer, etc.) needs to excel in their respective position. Further, this book helps to fulfill a critical need in the field due to the lack of support and training available for human service professionals. Each chapter of The Essential Handbook for Effective Human Service Professionals is written in a concise manner that provides a wealth of information and proven strategies designed to provide immediate impact for workers and organizations looking to maximize staff performance, retention, commitment and high quality client care. This is a must-have resource. Visit www.HumanServicesLeadership.org for free newsletters, book reviews, feedback from prior trainings and upcoming trainings in your area. Tim is also available for agency-specific trainings and consultation.

Effectively Managing and Leading Human Service Organizations

Effectively Managing and Leading Human Service Organizations PDF Author: Ralph Brody
Publisher: SAGE Publications
ISBN: 1483314979
Category : Social Science
Languages : en
Pages : 449

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Book Description
Now in its Fourth Edition, Effectively Managing and Leading Human Service Organizations continues to provide invaluable creative ideas for achieving managerial success. Authors Ralph Brody and Murali Nair dissect and diagnose common workplace dilemmas, offering current and future managers the skills to implement positive changes in organizations large and small. Easy-to-read, this book connects a conceptual framework and essential managerial practices with hundreds of real-life examples and case studies of applied managerial skills in organizational settings.

Developing Human Service Leaders

Developing Human Service Leaders PDF Author: Deborah Harley-McClaskey
Publisher: SAGE Publications
ISBN: 1483393097
Category : Social Science
Languages : en
Pages : 369

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Book Description
Developing Human Service Leaders is an empowering text for human services students that covers the skills and behaviors essential for leaders to manage themselves, their teams, and the organization. Using a unique coaching voice, author Deborah Harley-McClaskey follows a Reflection–Diagnosis–Prescription approach for leadership development with exercises built into the dialogue. The final chapter, Prognosis, offers a workbook-style exercise to help students make a personal change.